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{"sheet":"Instructions","index":0,"n_rows":6,"n_cols":1,"rows_kept":6,"cut":false,"hidden":false,"merged":[[5,0,22,9]]}
["Clean Energy Transformation Act RCW 19.405.120 Workbook "]
["Published:"]
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["Questions: Austin Scharff, State Energy Office, austin.scharff@commerce.wa.gov"]
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["This workbook is for utility reporting under RCW 19.405.120 (Sec. 120) for the reporting years of 2022-2023. Sec. 120 lays out specific reporting requirements and assessments to be conducted by electric utilities. The law states that Commerce may ask for any other information related to the utility's low-income assistance programs subject to availability. \n\nEach prompt or question requires a response; there are no optional prompts or questions. For instance, if a utility has not conducted an assessment of poverty stigmas in the design of its programs or outreach and comprehensive enrollment campaigns, the utility must respond \"NA.\" A blank submission will be incomplete.\n\nReport data for low-income households only. \n\nCommerce has provided a set of instructions on the CETA Energy Assistance webpage to clarify the reporting requirements in this form. \n\nPer Sec. 120, consumer-owned utilities may enter into agreements with public universities, community-based organizations, or joint operating agencies organized under chapter 43.52 RCW to aggregate the required disclosures and submit this report. "]

{"sheet":"RCW 19.405.120","index":1,"n_rows":22,"n_cols":16,"rows_kept":22,"cut":false,"hidden":false,"merged":[[0,15,19,23],[21,15,30,23],[0,0,47,13]]}
["RCW 19.405.120\nEnergy assistance for low-income households.\n(1) It is the intent of the legislature to demonstrate progress toward making energy assistance funds available to low-income households consistent with the policies identified in this section.\n(2) An electric utility must make programs and funding available for energy assistance to low-income households by July 31, 2021. Each utility must demonstrate progress in providing energy assistance pursuant to the assessment and plans in subsection (4) of this section. To the extent practicable, priority must be given to low-income households with a higher energy burden.\n(3) Beginning July 31, 2020, the department must collect and aggregate data estimating the energy burden and energy assistance need and reported energy assistance for each electric utility, in order to improve agency and utility efforts to serve low-income households with energy assistance. The department must update the aggregated data on a biennial basis, make it publicly accessible on its internet website and, to the extent practicable, include geographic attributes.\n(a) The aggregated data published by the department must include, but is not limited to:\n(i) The estimated number and demographic characteristics of households served by energy assistance for each utility and the dollar value of the assistance;\n(ii) The estimated level of energy burden and energy assistance need among customers served, accounting for household income and other drivers of energy burden;\n(iii) Housing characteristics including housing type, home vintage, and fuel types; and\n(iv) Energy efficiency potential.\n(b) Each utility must disclose information to the department for use under this subsection, including:\n(i) The amount and type of energy assistance and the number and type of households, if applicable, served for programs administered by the utility;\n(ii) The amount of money passed through to third parties that administer energy assistance programs; and\n(iii) Subject to availability, any other information related to the utility's low-income assistance programs that is requested by the department.\n(c) The information required by (b) of this subsection must be from the electric utility's most recent completed budget period and in a form, timeline, and manner as prescribed by the department.\n(4)(a) In addition to the requirements under subsection (3) of this section, each electric utility must submit biennially to the department an assessment of:\n(i) The programs and mechanisms used by the utility to reduce energy burden and the effectiveness of those programs and mechanisms in both short-term and sustained energy burden reductions;\n(ii) The outreach strategies used to encourage participation of eligible households, including consultation with community-based organizations and Indian tribes as appropriate, and comprehensive enrollment campaigns that are linguistically and culturally appropriate to the customers they serve in vulnerable populations; and\n(iii) A cumulative assessment of previous funding levels for energy assistance compared to the funding levels needed to meet: (A) Sixty percent of the current energy assistance need, or increasing energy assistance by fifteen percent over the amount provided in 2018, whichever is greater, by 2030; and (B) ninety percent of the current energy assistance need by 2050.\n(b) The assessment required in (a) of this subsection must include a plan to improve the effectiveness of the assessed mechanisms and strategies toward meeting the energy assistance need.\n(5) A consumer-owned utility may enter into an agreement with a public university, community-based organization, or joint operating agency organized under chapter 43.52 RCW to aggregate the disclosures required in this section and submit the assessment required in subsections (3) and (4) of this section.\n(6)(a) The department must submit a biennial report to the legislature that:\n(i) Aggregates information into a statewide summary of energy assistance programs, energy burden, and energy assistance need;\n(ii) Identifies and quantifies current expenditures on low-income energy assistance; and\n(iii) Evaluates the effectiveness of additional optimal mechanisms for energy assistance including, but not limited to, customer rates, a low-income specific discount, system benefits charges, and public and private funds.\n(b) The department must also assess mechanisms to prioritize energy assistance towards low-income households with a higher energy burden.\n(7) Nothing in this section may be construed to restrict the rate-making authority of the commission or the governing body of a consumer-owned utility as otherwise provided by law.",null,null,null,null,null,null,null,null,null,null,null,null,null,null,"RCW 19.405.020\nDefinitions.\n...\n(15) \"Energy assistance\" means a program undertaken by a utility to reduce the household energy burden of its customers.\n(a) Energy assistance includes, but is not limited to, weatherization, conservation and efficiency services, and monetary assistance, such as a grant program or discounts for lower income households, intended to lower a household's energy burden.\n(b) Energy assistance may include direct customer ownership in distributed energy resources or other strategies if such strategies achieve a reduction in energy burden for the customer above other available conservation and demand-side measures.\n(16) \"Energy assistance need\" means the amount of assistance necessary to achieve a level of household energy burden established by the department or commission.\n(17) \"Energy burden\" means the share of annual household income used to pay annual home energy bills.\n...\n(25) \"Low-income\" means household incomes as defined by the department or commission, provided that the definition may not exceed the higher of eighty percent of area median household income or two hundred percent of the federal poverty level, adjusted for household size.\n\n"]
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[null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"WAC 194-40-030\nDefinitions. \n...\n\"Energy assistance need\" means the amount of assistance necessary to achieve an energy burden equal to six percent for utility customers.\n…\n\"Low-income\" means household incomes that do not exceed the higher of eighty percent of area median income or two hundred percent of federal poverty level, adjusted for household size.\n..."]

{"sheet":"Contacts and Utility Info","index":2,"n_rows":7,"n_cols":2,"rows_kept":7,"cut":false,"hidden":false,"merged":[]}
["Utility name","Puget Sound Energy, Inc. "]
["Identify the number of staff dedicated full-time to managing or administering low-income energy assistance programs.",17]
["Identify the number of staff that manage or administer aspects of the utility's low-income energy assistance programs.",22]
["Describe how your utility staffs its low-income energy assistance programs.","PSE Weatherization Assistance Program (WAP), also known as Low-Income Weatherization (LIW): PSE assigns 1.75 full time employees (FTE) for the ongoing administration of the PSE Weatherization Assistance Program. These staff are responsible for various aspects of program management, including tracking and reporting, agency payments, planning, data metrics associated with measure offerings and coordination with other support staff including outreach, marketing, systems support, regulatory, and program evaluation.\n\nPSE Home Energy Lifeline Program (HELP) and Temporary Arrearage Management Plan (Temp. AMP) Program: 3 Customer Service Rep I's posting and paying pledges and other credit & billing tasks. 2 Customer Service Clerks posting and paying pledges, Supervisor, Business Analyst, Manager.\n\nPSE Warm Home Fund (WHF): 5 Customer Service Rep I's posting and paying pledges and other credit & billing tasks, 2 Customer Service Clerks posting and paying pledges, Supervisor, Business Analyst, Manager.\n\nPSE Bill Discount Rate (BDR): Currently, 2 FTE Customer Service Rep I's and 3-5 Field Reps assisting entering Mailed in BDR applications and approving online applications. Supervisor, Business Analyst, Manager.\n\nIncome-Eligible Community Solar: Income-eligible Community Solar is part of the overall Community Solar offering. 30% of all Community Solar is set aside for income-eligible customers. 30% of program staff's time is dedicated to managing various aspects of the program management, including tracking and reporting, planning, and coordination with other support staff from outreach and marketing."]
["Has your utility hired an energy assistance consultant to assist in your reporting or program design in the last 10 years?","Yes"]
["Describe the services provided by the consultant(s). If the utility has not hired consultants to assist in reporting or program design in the last 10 years, enter \"NA.\"","Puget Sound Energy (PSE) hired Cadmus to conduct a Phase 1 PSE Low-Income Household Needs Assessment (LINA). In collaboration with PSE and other regional stakeholders, Cadmus developed a scope of research that covered several topics, with the primary goal of using secondary data to assess the coverage and need of income-eligible customer populations. Cadmus used a combination of PSE program participation and publicly available data to develop a series of maps to illustrate the distribution of underserved communities, considering different metrics, eligibility criteria, and demographic characteristics. The Final Report was release October 2020. Cadmus also completed a Phase 2 Low-Income Household Needs Assessment to assess barriers to program participation, drivers for customer enrollment, and opportunities to close the gap. The final report was released December 2021."]
["Indicate whether the utility has submitted a service territory Shapefile to Commerce. Each utility must submit a Shapefile to Commerce. If you experience difficulties submitting a Shapefile, please contact CETA@commerce.wa.gov. ","Yes"]

{"sheet":"Programs","index":3,"n_rows":47,"n_cols":9,"rows_kept":47,"cut":false,"hidden":false,"merged":[]}
[null,"Program 1","Program 2","Program 3","Program 4","Program 5","Program 6","Program 7","Program 8"]
["Program name","PSE Home Weatherization Assistance Program (WAP)","PSE Home Energy Lifeline Program (HELP)","PSE Temporary Arrearage Management Plan (AMP)","PSE Warm Home Fund (WHF)","PSE Bill Discount Rate (BDR)","PSE Income-Eligible Community Solar"]
["Program contact name","Sandra Sieg","Suzanne Sasville","Suzanne Sasville","Suzanne Sasville","Suzanne Sasville","Leslie Myers"]
["Program contact email","sandra.sieg@pse.com","suzanne.sasville@pse.com","suzanne.sasville@pse.com","suzanne.sasville@pse.com","suzanne.sasville@pse.com","leslie.myers@pse.com"]
["Program type","Energy efficiency or weatherization","Bill assistance","Arrearage assistance","Bill assistance","Bill assistance","Low-income solar"]
["If the program type is \"other,\" describe the program type. If the program type is not other, enter \"NA.\" ","NA","NA","NA","NA","NA","NA"]
["Program subtype","Utility low-income EE or Wx program","Grant (lump sum payment)","Other","Other","Tiered bill discount program","Low-income community solar"]
["If the program subtype is \"other,\" describe the program subtype. If the program subtype is not other, enter \"NA.\" ","NA","Grant (lump sum payment) for bill assistance and arrearage assistance","Grant-based arrearage assistance for accounts with past due balances greater than 1 day past due","Grant-based bill and arrearage assistance program","NA","NA"]
["Identify whether the program income eligibility criteria match WAC 194-40-030, which defines low-income as household incomes that do not exceed the higher of eighty percent of area median income or two hundred percent of federal poverty level, adjusted for household size.","No","Yes","Yes","Yes","Yes","Yes"]
["If the program income eligibility criteria does not match WAC 194-40-030, identify the income eligibility criteria used for the program. If program eligibility matches WAC 194-40-030, enter \"NA.\"","Program income eligibility matches WAC 194-40-030; however, it also acknowledges the Federal definition of low income which is 60% State Median Income (SMI) or 200% Federal Poverty Level (FPL), whichever is higher.","NA","NA","NA","NA","NA"]
["Identify whether the program has eligibility criteria beyond income.","No","No","Yes","Yes","No","Yes"]
["Identify non-income program eligibility criteria if applicable. If the program does not have non-income program eligibility criteria, enter \"NA.\"","NA","NA","Other","Emergency assistance","NA","Other"]
["If the non-income eligibility criteria includes \"other\" eligibility criteria, identify and describe those criteria. ","NA","NA","Along with income eligibility for PSE HELP, a customer must have an arrearage balance of $1-$500. The customer must be receiving a PSE HELP grant and have an arrearage remaining after their PSE HELP grant that is greater than $1.","In normal conditions, customer must have a disconnection notice. Since COVID-19, PSE has not disconnected households owing less than $1,000. So a bill with past due amount is acceptable.","NA","Limit of two shares per household; energy generated by the shares can not exceed 120% of average energy consumption"]
["Identify the individual household bill discount or other individual household level benefits, such as roof weatherization, offered by the program. If the program is a tiered bill discount program, identify the criteria for each tier and the benefits offered under each tier. ","Comprehensive Weatherization program where no costs are passed on to customer.","Grant amount is designed to pay 20-60% of the annual energy usage. If customer has arrearage balances, the grant first applies to any arrearage balances on customer's account. The remaining of the grant amount would be available for offsetting current and future energy bills.","Grant amount pays up to $500 of arrears older than 1 day.","Grant amount pays up to $600 of arrears based on a disconnection notice.","Discount Tiers, Qualifying Monthly Household Income Limit, Discount Amount\nT1-> 0% FPL to ≤ 20% FPL* 45%\nT2-> >20% FPL to ≤ 50% FPL 40%\nT3-> >50% FPL to ≤ 100% FPL 20%\nT4-> >100% FPL to ≤ 150% FPL  15%\nT5-> >150% FPL to ≤ 200% FPL 10%\nT6-> >200% FPL to ≤ 80% AMI** 5%\n\n*FPL is Federal Poverty Level\n**AMI is Area Median Income","$11 - 21 per share per month"]
["Describe the enrollment process for the program.","The PSE Weatherization Assistance Program defers to Department of Commerce policies and regulations governing the Statewide Weatherization Assistance program. To start the enrollment process, customers complete a State Weatherization Assistance application and submit those applications to community action partnership (CAP) agencies and housing authorities contracted with PSE to implement the program. The contracting agencies determine income eligibility. If a customer is considered eligible, an energy audit is conducted on the qualifying residence to determine the mix of weatherization measures that would most benefit the residence.","Customers may apply on pse.com, with a mail-in application, or through a Community Action Agency, also known as Community Action Partnership (CAP) Agency, by self-declaring the number of people living in their household and the monthly gross income amount. The CAP agency processes the application. PSE posts the Pledge and payment to the customer's account.","Customers may apply on pse.com, with a mail-in application, or through a Community Action Agency, also known as Community Action Partnership (CAP) Agency, by self-declaring the number of people living in their household and the monthly gross income amount. The CAP agency processes the application. PSE posts the Pledge and payment to the customer's account.","Customers may contact the Salvation Army by phone or in-person with their notice and provide supporting documentation for income. The Salvation Army sends the pledge and payment to PSE. PSE posts the Pledge and payment to the customer's account.","Customers may apply on pse.com, with a mail-in application, or through a Community Action Agency by self-declaring the number of people living in the household and the monthly gross income amount. PSE processes the application and enrolls eligible customers in the discount rate.","Customer reviews Community Solar project list with available space; selects preferred project from that list; logs into account; self-attests that they qualify; a widget determines how many shares they are eligible for; customer selects desired # of shares (up to 2); enroll button; receives confirmation page and automated Welcome email."]
["Identify whether the program offers categorical eligibility enrollment options. ","No","No","No","No","No","No"]
["Identify and describe the categorical eligibility enrollment options offered through the program. If the utility does not provide categorical eligibility enrollment options, enter \"NA.\"","NA","NA","NA","NA","NA","NA"]
["Identify the number of households enrolled in the program in 2022.",804,22914,0,1937,0,1103]
["Identify the number of households enrolled in the program in 2023.",1030,32218,323,2745,18180,1415]
["Identify if the utility tracks the program participation rate of the eligible population for this program.","No","No","No","No","No","Yes"]
["Identify the program participation rate of the eligible population in 2022. Enter the participation rate as a percentage, such as \"10.8.\" Do not include a percentage sign. If the utility does not know the program participation rate of the eligible population in 2022, enter \"NA.\"","NA",6.39,"NA",0.54,"NA",0.57999999999999996]
["Identify the program participation rate of eligible population in 2023. Enter the participation rate as a percentage, such as \"10.8\" without a percentage sign (%). If the utility does not know the program participation rate of the eligible population in 2023, enter \"NA.\"","NA",8.06,0.08,0.69,4.55,0.35]
["Identify if the utility tracks the annual program participation rate out of all low-income households in the service territory.","No","No","No","No","No","Yes"]
["Identify the program participation rate out of all low-income households in the service territory in 2022. Enter the participation rate as a percentage, such as \"10.8.\" Do not include a percentage sign (%). If the utility does not know the program participation out of all low-income households in the service territory in 2022, enter \"NA.\"",0.22,6.39,"NA",0.54,"NA",0.31]
["Identify the annual program participation rate out of all low-income households in the service territory in 2023. Do not include a percentage sign (%). If the utility does not know the program participation rate out of all low-income households in the service territory in 2023, enter \"NA.\"",0.26,8.06,0.08,0.69,4.55,0.35]
["Identify the total program costs in 2022.",4686625,17137905,0,914412,0,272758]
["Identify the total program costs in 2023.",7493690,20868661,107972,1806627,615600,528516]
["Identify whether the program has a defined budget.","Yes","Yes","Yes","Yes","No","No"]
["Identify the budgeted program funding amount in 2022. Do not include a dollar sign ($). If the utility did not have a defined budget for the program in 2022, enter \"NA.\" ",6108196,25461030,"NA",1366500,"NA","NA"]
["Identify the budgeted program funding amount in 2023. Do not include a dollar symbol ($). If the utility did not have a defined budget in 2023, enter \"NA.\"",8079753,25573318,1000000,1332716,"NA","NA"]
["Identify aggregate annual household bill savings in 2022.",142309,13918161,0,1102366,0,181807]
["Identify aggregate annual household bill savings in 2023.",176387,22280446,107972,1660205,615600,380454]
["Identify bill savings over the life of program measures for energy efficiency installations in 2022. Utilities may use the conservation calculators in this template if they wish to calculate bill savings over the life of the measures installed in 2022. Do not include a dollar symbol ($) \n\nUtilities may choose to not report the lifetime bill savings of program measures . If the utility chooses not to report bill savings over the life of the installed measures in 2022, enter \"Optional.\" If the program being reported is not an energy efficiency or weatherization program, enter \"NA.\"",1167722.19,"NA","NA","NA","NA","NA"]
["Identify energy efficiency bill savings over life of program measures for measures installed in 2023. Utilities may use the conservation calculators in this template if they wish to calculate bill savings over the life of the measures installed in 2023. Do not include a dollar symbol ($). \n\nUtilities may choose not to report the lifetime bill savings of program measures.  If the utility chooses not to report bill savings over the life of the installed measures in 2023, enter \"Optional.\" If the program being reported is not an energy efficiency or weatherization program, enter \"NA.\"",2553677.66,"NA","NA","NA","NA","NA"]
["Describe how the utility measures and evaluates the success of its program.","PSE measures and evaluates the success of the PSE Weatherization Assistance Program, also known as Low Income Weatherization (LIW), program in compliance with WAC 480-109-110(1)(c), WAC 480-109-120(1)(vi), and relevant Washington Utilities and Transportation Commission (WUTC) orders. PSE has established an Evaluation Measurement and Verification (EM&V) Framework that adopts industry best practices used by PSE and external evaluators to evaluate, verify and document the energy impact savings and the processes used to acquire those savings. The Framework is attached to PSE’s 2024-25 Biennial Conservation Plan in Exhibit 6, Supplement 1 (Docket UE – 230892; Docket UG – 230893) and guides the development of EM&V plans for specific evaluation activities.  Formal program evaluations are conducted by third-party consultants and evaluation reports are published in PSE’s Annual and Biennial Conservation Reports filed with the WUTC.","PSE measures the success of the HELP program by comparing the number of program participants against past years programs with the intent to increase participation, by the number of successful pledges and payments, and by continued energy burden analysis.","PSE will measure the success of the Temp. AMP program by evaluating the amount of arrearage funding distributed, against the total arrearages prior to the start of the program year. There are only 3 months of this program in 2023 so evaluation will take place in Q4 of 2024.","PSE measures the success of the Warm Home Fund program by evaluating the expenditure to total amount collected. ","There will be an evaluation of the first year of the Bill Discount Rate and its impact (along with HELP with which BDR was designed to work together) on energy burden reduction to 6% or less.","Program strives to maintain 95% enrollment for the available income-eligible shares; when new sites are opened the goal is to reach 95% within six months."]
["Identify how frequently the utility quantitatively measures and evaluates the performance of its program, and describe those quantitative measurements and evaluations. If the utility does not quantitatively measure and evaluate the performance of its program, enter \"NA.\"","In compliance with PSE’s EM&V Framework, PSE evaluates all programs at least once during a four-year cycle. The most recent WAP/LIW program evaluation was conducted by a third-party evaluator (DNV Energy Insights) and covered the 2019-2020 program years. The subsequent evaluation report was published in PSE’s 2021 Annual Conservation Report filed with the UTC on April 1, 2022 (Docket UE-190905; Docket UG-190913). The WAP/LIW program impact evaluation developed retrospective estimates of energy savings attributable to program in the 2019-2020 program period using methodology consistent with whole house savings estimation best practices. More information on the impact evaluation methodology and findings are published in the program evaluation report. PSE will conduct a follow-up program impact and process evaluation of the WAP/LIW program during the 2024-25 Biennium.","Annually in May of each year, PSE issues a report of the HELP program that can be found on the WUTC website (Docket UE-011570 and Docket UG-011571).","Annually in May of each year, PSE issues a report of the HELP program that can be found on the WUTC website (Docket UE-011570 and Docket UG-011571). For reporting in May of 2025, the Temporary AMP will be in the report of 10/1/23-9/30/24.","Annually in December of each year, the Salvation Army issues a report of the program expenditures to PSE.","The Bill Discount Rate program started on 10/1/2023 so after each completed month PSE measures the quantity of applications and their status's.    ","Monthly"]
["Identify whether the program prioritizes households with higher energy burdens.","Yes","No","No","No","No","Yes"]
["Describe how the program prioritizes households with higher energy burdens. If the program does not prioritize households with higher energy burdens, enter \"NA.\"","The PSE Weatherization Assistance Program defers to Commerce policies and regulations governing the Statewide Weatherization Assistance program. While Commerce does not use energy burden to determine program eligibility, policies do use higher energy burden as a way to prioritize households. Furthermore, PSE prioritizes households with higher energy burden in its marketing tactics for the PSE Weatherization Assistance Program.","NA","NA","NA","NA","targeted marketing and high-touch outreach efforts"]
["Identify the funding source for the program.","Funds collected through customer rates","Ratepayer funds","Ratepayer funds","Donations","Ratepayer funds","Other"]
["If the program funding source is \"other,\" identify and describe the program funding source. If the funding source is not other, enter \"NA.\"","NA","NA","NA","NA","NA","The program is self-funded by subscribers. Some costs for buying down the shares come from Clean Energy Implementation Plan (CEIP) funding, Green Power Reserves and we anticipate State/Federal dollars from tax incentives and the Community Solar Expansion Program."]
["If the utility uses funds collected through rates or the costs of the program are passed on to rate payers, describe how the assistance funds are collected and forecasted. If the funds for the program are not collected through rates or passed on to rate payers, enter \"NA.\" ","Program funds are collected through customer rates. PSE uses a methodology called \"Peak Credit Method\" for distributing and collecting funds across rate classes. PSE has a conservation rider (Schedule 120) for all of its Energy Efficiency programs including Weatherization Assistance. In addition to that, PSE owners provide funding not recovered from ratepayers, for health and safety measures and repairs that do not have savings associated with the measures. PSE spends what is prudent throughout the year and trues up rates annually.","Program funds are collected through rates annually 10/1-9/30; electric funds through electric ratepayers. PSE uses a methodology called 'equal percent allocation' for collecting funds across rate classes. The Community Action Partnership agencies and PSE spend what they can from what is available throughout the program year and PSE trues up rates annually. Funds are forecasted based on expenditure and/or meeting the caps of the Schedule 129.","Program funds are collected through rates annually 10/1-9/30; electric funds through electric ratepayers. PSE uses a methodology called 'equal percent allocation' for collecting funds across rate classes. The Community Action Partnership agencies and PSE spend what they can from what is available throughout the program year and PSE trues up rates annually. Funds are forecasted based on expenditure and/or meeting the caps of the Schedule 129. ","Funds are collected through donations by PSE customers, retirees/employees and shareholders. The funds are given monthly to the Salvation Army to administer the Warm Home Fund program. ","Program funds are collected through rates annually 10/1-9/30; electric funds from electric ratepayers. Funds collected under electric Schedule 129 (PSE HELP) that were not distributed by the end of the Program year that they were designated for, may be utilized for the funding of this schedule. Any additional funding required for the discount provided in electric Schedule 7BDR as well as for program costs, comes from the electric Bill Discount Rate Rider Schedule 129D.","NA"]
["Identify third party entities that help administer the program. If the utility does not work with third parties to administer the program, enter \"NA.\"","PSE has contracts with 10 Community Action Agencies/Community Action Partnership Agencies and Housing Authorities to install energy efficiency measures in eligible homes. The agencies are:\n1. Community Action Council of Lewis, Mason, and Thurston Counties (CAC), \n2. Pierce County Human Services, \n3. Metropolitan Development Council (MDC), \n4. King County Housing Authority (KCHA), \n5. Snohomish County Department of Natural Resources, \n6. Kitsap Community Resources (KCR), \n7. Housing Authority of Skagit County (HASC), \n8. Opportunity Council (OC), \n9. HopeSource, and\n10. Seattle HomeWise","PSE has contracts with 11 Community Action Agencies/Community Action Partnership Agencies. The agencies are: \n1. Community Action Council of Lewis, Mason, and Thurston Counties (CAC), \n2. Pierce County Human Services, \n3. Metropolitan Development Council (MDC), \n4. Hopelink, \n5. Multi-Service Center, \n6. Byrd Barr Place, \n7. Snohomish County Human Service, \n8. Kitsap Community Resources (KCR), \n9. Community Action of Skagit County, \n10. Opportunity Council (OC), and \n11. HopeSource.","PSE has contracts with 11 Community Action Agencies/Community Action Partnership Agencies. The agencies are: \n1. Community Action Council of Lewis, Mason, and Thurston Counties (CAC), \n2. Pierce County Human Services, \n3. Metropolitan Development Council (MDC), \n4. Hopelink, \n5. Multi-Service Center, \n6. Byrd Barr Place, \n7. Snohomish County Human Service, \n8. Kitsap Community Resources (KCR), \n9. Community Action of Skagit County, \n10. Opportunity Council (OC), and \n11. HopeSource.","The Salvation Army","PSE administers this program and has contracts with 11 Community Action Agencies/Community Action Partnership Agencies for doing the Eligibility Verification process of the program. The agencies are:\n1. Community Action Council of Lewis, Mason, and Thurston Counties (CAC), \n2. Pierce County Human Services, \n3. Metropolitan Development Council (MDC), \n4. Hopelink, \n5. Multi-Service Center, \n6. Byrd Barr Place, \n7. Snohomish County Human Service, \n8. Kitsap Community Resources (KCR), \n9. Community Action of Skagit County , \n10. Opportunity Council (OC), and\n11. HopeSource.","NA"]
["Describe aspects of this program administered by third parties. If the utility does not work with third parties to administer the program, enter \"NA.\"","The contracting agencies implement the program including application processing, income verification, agency-specific marketing, audits, inspections, energy efficiency measure installation. PSE makes monthly payments to contracting agencies for energy efficiency measures installed. PSE also provides marketing and outreach support.","The contracting agencies administer the program including some application creation, application processing, and sending pay lists to PSE, energy education, correcting HELP information during the Verification process of the Bill Discount Rate, agency-specific marketing, marketing and outreach support.","The contracting agencies administer the program including some application creation, application processing, and sending pay lists to PSE, energy education, agency-specific marketing, marketing and outreach support.","The Salvation Army implements the program including income verification, sending pledges and payment to PSE.","The contracting agencies perform the Bill Discount Rate Eligibility Verification process, which entails verifying the eligibility of 5% of BDR recipients each month. ","NA"]
["Identify the total amount of funds provided to third parties for direct customer benefits. Do not include a dollar symbol ($). If the utility does not work with third parties to administer the program, enter \"NA.\" If the utility does work with third parties and does not provide funds for direct customer benefits, enter \"0.\"",8822238,40317134,0,2414453,"NA","NA"]
["Identify the amount of funds provided to third parties for their administration of the low-income energy assistance program. Do not include a dollar symbol ($). If the utility does not work with third parties to administer the program, enter \"NA.\" If the utility does work with third parties and does not provide funds for administration of the program, enter \"0.\"",2646671,10717213,0,284763,0,"NA"]
["Identify the total amount of program funds provided to third parties. Do not include a dollar symbol ($). If the utility does not work with third parties to administer the program, enter \"NA.\" If the utility does work with third parties and does not provide funds to the third party, enter \"0.\"",11468909,51034348,0,2699216,"Unlimited","NA"]
["Additional program comments. If the utility does not have additional comments about its program, enter \"NA.\"","For Lines 44-46:\nYR2022 - $3,391,194;   YR2023 -$ 5,431,044\nYR2022 - $1,017,358;   YR2023 - $1,629,313\nYR2022 - $4,408,552;   YR2023 - $7,060,357","For Lines 44-46: Electric funds:\nYR2022 - $20,114,213;   YR2023 - $20,202,921\nYR2022 - $5,346,816;   YR2023 - $5,370,397\nYR2022 - $25,461,030;   YR2023 - $25,573,318","Temporary AMP program began in October 1, 2023, so reporting for 2022 is not applicable, and data reported for 2023 is only for three months of 2023. Furthermore, for lines 44-46 and for cell C30, data for Temp. AMP could not be isolated and is included in numbers reported for PSE HELP.","For all reported Warm Home Fund data the numbers represent total collected and distributed funds regardless of energy type (gas and electric), because payments are not tracked by energy type.  \nFor Lines 44-46:\nYR2022 - $1,216,270;   YR2023 - $1,198,183\nYR2022 - $150,230;   YR2023 - $134,533\nYR2022 - $1,366,500;   YR2023 - $1,332,716","BDR is a new program that began on October 1, 2023, so reporting for 2022 is not applicable, and data reported for 2023 is only for three months of 2023.","Income-Eligible Community Solar is a new program that began in October 2022 offering 1 share per income-eligible customer, and it was expanded to two shares per income-eligible customer in October of 2023. In 2022, Community Solar had 1,166 shares available for income-eligible subscription; 4,216 in 2023."]

{"sheet":"Conservation Calculator 2022","index":4,"n_rows":500,"n_cols":9,"rows_kept":500,"cut":false,"hidden":false,"merged":[]}
["Utility","Low-income energy assistance program name","BPA Ref. No.","Number of Low-Income Units or Households Served","Per Unit Annual KWh Savings","Estimated Useful Life","Residential Rate ($/KWh)","Annual Bill Savings","Lifetime Bill Savings"]
[{"$f":"'Contacts and Utility Info'!B1","v":"Puget Sound Energy, Inc. "},"Low Income Weatherization","Air Sealing  - Mechanical Ventilation - MF - SH",51,45.53,45,0.10371,{"$f":"E2*G2*D2","v":240.81773130000002},{"$f":"-PV(0.03, F2,H2)","v":5904.5407285642814}]
[{"$f":"'Contacts and Utility Info'!B2","v":17},"Low Income Weatherization","Air Sealing  - Mechanical Ventilation - MF - TE",178,129,45,0.10371,{"$f":"E3*G3*D3","v":2381.3890199999996},{"$f":"-PV(0.03, F3,H3)","v":58388.592830106849}]
[{"$f":"'Contacts and Utility Info'!B3","v":22},"Low Income Weatherization","Attic Insulation (R0 to R22) - MH - TE",16,567.41999999999996,25,0.10371,941.55405119999989,16395.419752866736]
[{"$f":"'Contacts and Utility Info'!B4","v":"PSE Weatherization Assistance Program (WAP), also known as Low-Income Weatherization (LIW): PSE assigns 1.75 full time employees (FTE) for the ongoing administration of the PSE Weatherization Assistance Program. These staff are responsible for various aspects of program management, including tracking and reporting, agency payments, planning, data metrics associated with measure offerings and coordination with other support staff including outreach, marketing, systems support, regulatory, and program evaluation.\n\nPSE Home Energy Lifeline Program (HELP) and Temporary Arrearage Management Plan (Temp. AMP) Program: 3 Customer Service Rep I's posting and paying pledges and other credit & billing tasks. 2 Customer Service Clerks posting and paying pledges, Supervisor, Business Analyst, Manager.\n\nPSE Warm Home Fund (WHF): 5 Customer Service Rep I's posting and paying pledges and other credit & billing tasks, 2 Customer Service Clerks posting and paying pledges, Supervisor, Business Analyst, Manager.\n\nPSE Bill Discount Rate (BDR): Currently, 2 FTE Customer Service Rep I's and 3-5 Field Reps assisting entering Mailed in BDR applications and approving online applications. Supervisor, Business Analyst, Manager.\n\nIncome-Eligible Community Solar: Income-eligible Community Solar is part of the overall Community Solar offering. 30% of all Community Solar is set aside for income-eligible customers. 30% of program staff's time is dedicated to managing various aspects of the program management, including tracking and reporting, planning, and coordination with other support staff from outreach and marketing."},"Low Income Weatherization","Attic Insulation (R0 to R30) - MH - TE",27,1072.19,25,0.10371,3002.3142723000001,52279.741839191767]
[{"$f":"'Contacts and Utility Info'!B5","v":"Yes"},"Low Income Weatherization","Attic Insulation (R0 to R38) - SF - TE",4,1195.76,45,0.10371,496.04907839999998,12162.4847596078]
[{"$f":"'Contacts and Utility Info'!B6","v":"Puget Sound Energy (PSE) hired Cadmus to conduct a Phase 1 PSE Low-Income Household Needs Assessment (LINA). In collaboration with PSE and other regional stakeholders, Cadmus developed a scope of research that covered several topics, with the primary goal of using secondary data to assess the coverage and need of income-eligible customer populations. Cadmus used a combination of PSE program participation and publicly available data to develop a series of maps to illustrate the distribution of underserved communities, considering different metrics, eligibility criteria, and demographic characteristics. The Final Report was release October 2020. Cadmus also completed a Phase 2 Low-Income Household Needs Assessment to assess barriers to program participation, drivers for customer enrollment, and opportunities to close the gap. The final report was released December 2021."},"Low Income Weatherization","Attic Insulation (R0 to R38) (MF 2-4) - MF - TE",2,1296,45,0.10371,268.81632000000002,6591.0300764583653]
[{"$f":"'Contacts and Utility Info'!B7","v":"Yes"},"Low Income Weatherization","Attic Insulation (R0 to R49) - MF - TE",51,296.92,45,0.10371,1570.4722332000001,38505.957239738782]
[{"$f":"'Contacts and Utility Info'!B8","v":0},"Low Income Weatherization","Attic Insulation (R0 to R49) - SF - TE",12,1407.1,45,0.10371,1751.164092,42936.288984187806]
[{"$f":"'Contacts and Utility Info'!B9","v":0},"Low Income Weatherization","Attic Insulation (R11 to R38) - SF - TE",7,255.96,45,0.10371,185.81928120000001,4556.0495403518453]
[{"$f":"'Contacts and Utility Info'!B10","v":0},"Low Income Weatherization","Attic Insulation (R11 to R38) (MF 2-4) - MF - TE",2,288,45,0.10371,59.736959999999996,1464.673350324081]
[{"$f":"'Contacts and Utility Info'!B11","v":0},"Low Income Weatherization","Attic Insulation (R11 to R49) - SF - TE",18,395.37,45,0.10371,738.06880860000001,18096.496953676]
[{"$f":"'Contacts and Utility Info'!B12","v":0},"Low Income Weatherization","Attic Insulation (R11 to R49) (MF 2-4) - MF - TE",18,218.5,45,0.10371,407.89143000000001,10000.972720181617]
[{"$f":"'Contacts and Utility Info'!B13","v":0},"Low Income Weatherization","Attic Insulation (R19 to R38) - SF - TE",4,190.7,45,0.10371,79.109987999999987,1939.6750549083488]
[{"$f":"'Contacts and Utility Info'!B14","v":0},"Low Income Weatherization","Attic Insulation (R19 to R49) - MF - TE",164,107.7,45,0.10371,1831.8089880000002,44913.598007125322]
[{"$f":"'Contacts and Utility Info'!B15","v":0},"Low Income Weatherization","Duct Insulation (R0-R11) - SF - TE",6,1857.67,20,0.10371,1155.9537342000001,17197.672620410161]
[{"$f":"'Contacts and Utility Info'!B16","v":0},"Low Income Weatherization","Duct Sealing - MH - TE",16,468,18,0.10371,776.58047999999997,10680.709788931183]
[{"$f":"'Contacts and Utility Info'!B17","v":0},"Low Income Weatherization","Duct Sealing - SF - TE",9,1254,20,0.10371,1170.4710599999999,17413.653770040699]
[{"$f":"'Contacts and Utility Info'!B18","v":0},"Low Income Weatherization","Ductless Heat Pump - MF - TE",43,120.93,15,0.10371,539.29096290000007,6438.0205079851676]
[{"$f":"'Contacts and Utility Info'!B19","v":0},"Low Income Weatherization","Ductless Heat Pump - MH - TE",120,2594,15,0.10371,32282.848799999996,385390.55339060695]
[{"$f":"'Contacts and Utility Info'!B20","v":0},"Low Income Weatherization","Ductless Heat Pump - SF - TE",54,1790,15,0.10371,10024.6086,119673.12673713721]
[{"$f":"'Contacts and Utility Info'!B21","v":0},"Low Income Weatherization","Ductless Heat Pump (MF 2-4) - MF - TE",2,1790,15,0.10371,371.28179999999998,4432.3380273013781]
[{"$f":"'Contacts and Utility Info'!B22","v":0},"Low Income Weatherization","EnergyStar Whole House Ventilation - MF - TE",2,129,45,0.10371,26.757179999999998,656.05160483266138]
[{"$f":"'Contacts and Utility Info'!B23","v":0},"Low Income Weatherization","EnergyStar Whole House Ventilation - MH - TE",105,129,45,0.10371,1404.7519499999999,34442.709253714718]
[{"$f":"'Contacts and Utility Info'!B24","v":0},"Low Income Weatherization","EnergyStar Whole House Ventilation - SF - TE",81,140.15,45,0.10371,1177.3314765,28866.652037988744]
[{"$f":"'Contacts and Utility Info'!B25","v":0},"Low Income Weatherization","Floor Insulation (R0-R19) - SF - TE",16,265.18,45,0.10371,440.02908480000002,10788.946639970551]
[{"$f":"'Contacts and Utility Info'!B26","v":0},"Low Income Weatherization","Floor Insulation (R0-R22) - MH - TE",67,911.12,25,0.10371,6330.9810984000005,110242.30889712868]
[{"$f":"'Contacts and Utility Info'!B27","v":0},"Low Income Weatherization","Floor Insulation (R0-R30) - MF - TE",78,211.83,45,0.10371,1713.5733654000001,42014.612764468242]
[{"$f":"'Contacts and Utility Info'!B28","v":0},"Low Income Weatherization","Floor Insulation (R0-R30) - MH - TE",32,478.14,25,0.10371,1586.8127807999999,27631.405310477956]
[{"$f":"'Contacts and Utility Info'!B29","v":0},"Low Income Weatherization","Floor Insulation (R0-R30) - SF - TE",26,401.78,45,0.10371,1083.3836987999998,26563.173482679584]
[{"$f":"'Contacts and Utility Info'!B30","v":0},"Low Income Weatherization","Floor Insulation (R0-R30) (MF 2-4) - MF - TE",4,332.8,45,0.10371,138.058752,3385.0228540823205]
[{"$f":"'Contacts and Utility Info'!B31","v":0},"Low Income Weatherization","Floor Insulation (R11-R22) - MH - TE",7,331.41,25,0.10371,240.59371770000001,4189.4939399037485]
[{"$f":"'Contacts and Utility Info'!B32","v":0},"Low Income Weatherization","Floor Insulation (R11-R30) - MF - TE",20,70.22,45,0.10371,145.65032400000001,3571.158425686006]
[{"$f":"'Contacts and Utility Info'!B33","v":0},"Low Income Weatherization","Heat Pump - SF - SH",3,1522,6,0.10371,473.53985999999998,2565.256077927274]
[{"$f":"'Contacts and Utility Info'!B34","v":0},"Low Income Weatherization","Heat Pump - MH - TE",23,4193,6,0.10371,10001.688689999999,54181.062395801222]
[{"$f":"'Contacts and Utility Info'!B35","v":0},"Low Income Weatherization","Heat Pump - SF - TE",10,4566,6,0.10371,4735.3985999999995,25652.560779272739]
[{"$f":"'Contacts and Utility Info'!B36","v":0},"Low Income Weatherization","Pipe Insulation - MF - TE",2,20.68000031,15,0.10371,4.2894456643002004,51.207123898668883]
[{"$f":"'Contacts and Utility Info'!B37","v":0},"Low Income Weatherization","Pipe Insulation - MH - TE",77,20.68000031,15,0.10371,165.14365807555771,1971.474270098752]
[{"$f":"'Contacts and Utility Info'!B38","v":0},"Low Income Weatherization","Pipe Insulation - SF - TE",30,20.68000031,15,0.10371,64.341684964503003,768.10685848003322]
[{"$f":"'Contacts and Utility Info'!B39","v":0},"Low Income Weatherization","Shell Sealing - MH - TE",88,272.47522830000003,25,0.10371,2486.7397215753845,43301.966041559725]
[{"$f":"'Contacts and Utility Info'!B40","v":0},"Low Income Weatherization","Shell Sealing - SF - TE",38,95.443947609999995,15,0.10371,376.14268865205781,4490.3670004936912]
[{"$f":"'Contacts and Utility Info'!B41","v":0},"Low Income Weatherization","Shell Sealing - Prescriptive - MH - TE",19,251.6000061,25,0.10371,495.77529601998901,8633.0084512831436]
[{"$f":"'Contacts and Utility Info'!B42","v":0},"Low Income Weatherization","Shell Sealing - Prescriptive - SF - TE",14,91.129997250000002,15,0.10371,132.315288207165,1579.571321605204]
[{"$f":"'Contacts and Utility Info'!B43","v":0},"Low Income Weatherization","SIR Air Sealing - MF - TE",74,247.78378380000001,30,0.10371,1901.626560124452,37272.719860313264]
[{"$f":"'Contacts and Utility Info'!B44","v":0},"Low Income Weatherization","SIR Air Sealing - MH - TE",1,3771,30,0.10371,391.09040999999996,7665.5446435450849]
[{"$f":"'Contacts and Utility Info'!B45","v":0},"Low Income Weatherization","SIR Air Sealing - 2nd Measure - MF - TE",77,159.9480519,30,0.10371,1277.292359616273,25035.493980784606]
[{"$f":"'Contacts and Utility Info'!B46","v":0},"Low Income Weatherization","SIR Air Sealing (MF Package 20+) - MF - TE",150,764,30,0.10371,11885.165999999999,232954.49911171221]
[{"$f":"'Contacts and Utility Info'!B47","v":0},"Low Income Weatherization","SIR DHP - MH - TE",1,14581,15,0.10371,1512.19551,18052.491836894245]
[{"$f":"'Contacts and Utility Info'!B48","v":0},"Low Income Weatherization","SIR Energy Recovery Ventilation - MF - TE",163,1609.239264,15,0.10371,27203.755263318722,324756.66445004195]
[{"$f":"'Contacts and Utility Info'!B49","v":0},"Low Income Weatherization","SIR Insulation - MH - TE",1,10534,25,0.10371,1092.4811399999999,19023.535440755764]
[{"$f":"'Contacts and Utility Info'!B50","v":0},"Low Income Weatherization","SIR Slab On Grade Insulation - MF - TE",63,286.53968250000003,45,0.10371,1872.1729197407251,45903.269646508037]
[{"$f":"'Contacts and Utility Info'!B51","v":0},"Low Income Weatherization","Thermostat - Electronic Line Voltage - MF - TE",36,4.8333333329999997,15,0.10371,18.04553999875548,215.42648511096419]
[{"$f":"'Contacts and Utility Info'!B52","v":0},"Low Income Weatherization","Wall Insulation (R0-R11) - MF - TE",46,15.33043488,45,0.10371,73.136292464620794,1793.2077312678446]
[{"$f":"'Contacts and Utility Info'!B53","v":0},"Low Income Weatherization","Wall Insulation (R0-R11) - MH - TE",1,916,25,0.10371,94.998359999999991,1654.2204731091972]
[{"$f":"'Contacts and Utility Info'!B54","v":0},"Low Income Weatherization","Wall Insulation (R0-R11) - SF - TE",14,482.052142,45,0.10371,699.91078705548,17160.911392285685]
[{"$f":"'Contacts and Utility Info'!B55","v":0},"Low Income Weatherization","Windows - Early Double to EF Double - MH - TE",5,520.69599149999999,25,0.10371,270.00690639232499,4701.6701386746317]
[{"$f":"'Contacts and Utility Info'!B56","v":0},"Low Income Weatherization","Windows - Early Double to EF Double - SF - TE",1,83.199996949999999,45,0.10371,8.6286716836844999,211.56392062449623]
[{"$f":"'Contacts and Utility Info'!B57","v":0},"Low Income Weatherization","Windows - Single to Double Pane - MH - TE",4,1228.0950009999999,25,0.10371,509.46293021483996,8871.3532470622704]
[{"$f":"'Contacts and Utility Info'!B58","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B59","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B60","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B61","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B62","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B63","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B64","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B65","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B66","v":0},null,null,null,null,null,null,{"$f":"E67*G67*D67","v":0},{"$f":"-PV(0.03, F67,H67)","v":0}]
[{"$f":"'Contacts and Utility Info'!B67","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B68","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B69","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B70","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B71","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B72","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B73","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B74","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B75","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B76","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B77","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B78","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B79","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B80","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B81","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B82","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B83","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B84","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B85","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B86","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B87","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B88","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B89","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B90","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B91","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B92","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B93","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B94","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B95","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B96","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B97","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B98","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B99","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B100","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B101","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B102","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B103","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B104","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B105","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B106","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B107","v":0},null,null,null,null,null,null,0,0]
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[{"$f":"'Contacts and Utility Info'!B111","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B112","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B113","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B114","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B115","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B116","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B117","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B118","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B119","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B120","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B121","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B122","v":0},null,null,null,null,null,null,0,0]
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{"sheet":"Conservation Calculator 2023","index":5,"n_rows":500,"n_cols":9,"rows_kept":500,"cut":false,"hidden":false,"merged":[]}
["Utility","Low-income energy assistance program name","BPA Ref. No.","Number of Low-Income Units or Households Served","Per Unit Annual KWh Savings","Estimated Useful Life","Rate ($/KWh)","Annual Bill Savings","Lifetime Bill Savings"]
[{"$f":"'Contacts and Utility Info'!B1","v":"Puget Sound Energy, Inc. "},"Low Income Weatherization","Air Sealing  - Mechanical Ventilation - MF - TE",33,119.3,45,0.12103,{"$f":"E2*G2*D2","v":476.48300699999999},{"$f":"-PV(0.03, F2,H2)","v":11682.74987939096}]
[{"$f":"'Contacts and Utility Info'!B2","v":17},"Low Income Weatherization","Attic Insulation (R0 to R22) - MH - TE",22,630.39,25,0.12103,{"$f":"E3*G3*D3","v":1678.5142374},{"$f":"-PV(0.03, F3,H3)","v":29228.216317759077}]
[{"$f":"'Contacts and Utility Info'!B3","v":22},"Low Income Weatherization","Attic Insulation (R0 to R30) - MH - TE",34,956.59,25,0.12103,3936.3869818000003,68544.887884107491]
[{"$f":"'Contacts and Utility Info'!B4","v":"PSE Weatherization Assistance Program (WAP), also known as Low-Income Weatherization (LIW): PSE assigns 1.75 full time employees (FTE) for the ongoing administration of the PSE Weatherization Assistance Program. These staff are responsible for various aspects of program management, including tracking and reporting, agency payments, planning, data metrics associated with measure offerings and coordination with other support staff including outreach, marketing, systems support, regulatory, and program evaluation.\n\nPSE Home Energy Lifeline Program (HELP) and Temporary Arrearage Management Plan (Temp. AMP) Program: 3 Customer Service Rep I's posting and paying pledges and other credit & billing tasks. 2 Customer Service Clerks posting and paying pledges, Supervisor, Business Analyst, Manager.\n\nPSE Warm Home Fund (WHF): 5 Customer Service Rep I's posting and paying pledges and other credit & billing tasks, 2 Customer Service Clerks posting and paying pledges, Supervisor, Business Analyst, Manager.\n\nPSE Bill Discount Rate (BDR): Currently, 2 FTE Customer Service Rep I's and 3-5 Field Reps assisting entering Mailed in BDR applications and approving online applications. Supervisor, Business Analyst, Manager.\n\nIncome-Eligible Community Solar: Income-eligible Community Solar is part of the overall Community Solar offering. 30% of all Community Solar is set aside for income-eligible customers. 30% of program staff's time is dedicated to managing various aspects of the program management, including tracking and reporting, planning, and coordination with other support staff from outreach and marketing."},"Low Income Weatherization","Attic Insulation (R0 to R38) - SF - TE",3,571.04999999999995,45,0.12103,207.3425445,5083.7722461527146]
[{"$f":"'Contacts and Utility Info'!B5","v":"Yes"},"Low Income Weatherization","Attic Insulation (R0 to R49) - MF - TE",61,141.80000000000001,45,0.12103,1046.8852940000002,25668.279587176698]
[{"$f":"'Contacts and Utility Info'!B6","v":"Puget Sound Energy (PSE) hired Cadmus to conduct a Phase 1 PSE Low-Income Household Needs Assessment (LINA). In collaboration with PSE and other regional stakeholders, Cadmus developed a scope of research that covered several topics, with the primary goal of using secondary data to assess the coverage and need of income-eligible customer populations. Cadmus used a combination of PSE program participation and publicly available data to develop a series of maps to illustrate the distribution of underserved communities, considering different metrics, eligibility criteria, and demographic characteristics. The Final Report was release October 2020. Cadmus also completed a Phase 2 Low-Income Household Needs Assessment to assess barriers to program participation, drivers for customer enrollment, and opportunities to close the gap. The final report was released December 2021."},"Low Income Weatherization","Attic Insulation (R0 to R49) - SF - TE",26,1341.7,45,0.12103,4222.0347259999999,103518.85578568166]
[{"$f":"'Contacts and Utility Info'!B7","v":"Yes"},"Low Income Weatherization","Attic Insulation (R0 to R49) (MF 2-4) - MF - TE",3,471.28,45,0.12103,171.11705519999998,4195.5698873423535]
[{"$f":"'Contacts and Utility Info'!B8","v":0},"Low Income Weatherization","Attic Insulation (R11 to R38) - MF - TE",18,4.4800000000000004,45,0.12103,9.7598592000000011,239.29918216720952]
[{"$f":"'Contacts and Utility Info'!B9","v":0},"Low Income Weatherization","Attic Insulation (R11 to R38) - SF - TE",9,339.92,45,0.12103,370.26465840000003,9078.4127234685111]
[{"$f":"'Contacts and Utility Info'!B10","v":0},"Low Income Weatherization","Attic Insulation (R11 to R49) - SF - TE",28,449.15,45,0.12103,1522.0974860000001,37319.870718889637]
[{"$f":"'Contacts and Utility Info'!B11","v":0},"Low Income Weatherization","Attic Insulation (R19 to R38) - SF - TE",10,174.45,45,0.12103,211.13683499999996,5176.8033642199507]
[{"$f":"'Contacts and Utility Info'!B12","v":0},"Low Income Weatherization","Attic Insulation (R19 to R49) - MF - TE",70,70.38,45,0.12103,596.26639799999998,14619.684410527954]
[{"$f":"'Contacts and Utility Info'!B13","v":0},"Low Income Weatherization","Duct Insulation (R0-R11) - SF - SH",4,34.85,20,0.12103,16.871582,251.00653706111353]
[{"$f":"'Contacts and Utility Info'!B14","v":0},"Low Income Weatherization","Duct Insulation (R0-R11) - SF - TE",12,441.36,20,0.12103,641.0136096,9536.6638620338363]
[{"$f":"'Contacts and Utility Info'!B15","v":0},"Low Income Weatherization","Duct Sealing - MH - TE",24,468,18,0.12103,1359.40896,18696.648911691365]
[{"$f":"'Contacts and Utility Info'!B16","v":0},"Low Income Weatherization","Duct Sealing - SF - TE",16,1134,20,0.12103,2195.9683199999999,32670.463475156703]
[{"$f":"'Contacts and Utility Info'!B17","v":0},"Low Income Weatherization","Ductless Heat Pump - MF - TE",157,1026.75,15,0.12103,19510.005742499998,232909.18209659352]
[{"$f":"'Contacts and Utility Info'!B18","v":0},"Low Income Weatherization","Ductless Heat Pump - MH - TE",154,2502,15,0.12103,46633.827239999999,556711.60243904998]
[{"$f":"'Contacts and Utility Info'!B19","v":0},"Low Income Weatherization","Ductless Heat Pump - SF - TE",78,1790,15,0.12103,16898.208599999998,201729.71734960124]
[{"$f":"'Contacts and Utility Info'!B20","v":0},"Low Income Weatherization","Ductless Heat Pump (MF 2-4) - MF - TE",28,1662.14,15,0.12103,5632.7265176000001,67243.123528671073]
[{"$f":"'Contacts and Utility Info'!B21","v":0},"Low Income Weatherization","EnergyStar Whole House Ventilation - MF - TE",54,127,45,0.12103,830.02373999999998,20351.113483416699]
[{"$f":"'Contacts and Utility Info'!B22","v":0},"Low Income Weatherization","EnergyStar Whole House Ventilation - MH - TE",135,127,45,0.12103,2075.05935,50877.783708541749]
[{"$f":"'Contacts and Utility Info'!B23","v":0},"Low Income Weatherization","EnergyStar Whole House Ventilation - SF - TE",115,127,45,0.12103,1767.6431500000001,43340.334270239269]
[{"$f":"'Contacts and Utility Info'!B24","v":0},"Low Income Weatherization","Floor Insulation (R0-R19) - SF - TE",18,328.16,45,0.12103,714.90968640000006,17528.665093748095]
[{"$f":"'Contacts and Utility Info'!B25","v":0},"Low Income Weatherization","Floor Insulation (R0-R22) - MH - TE",81,930.31,25,0.12103,9120.2289632999982,158811.89391621421]
[{"$f":"'Contacts and Utility Info'!B26","v":0},"Low Income Weatherization","Floor Insulation (R0-R30) - MF - TE",59,252.47,45,0.12103,1802.8302019,44203.075480947016]
[{"$f":"'Contacts and Utility Info'!B27","v":0},"Low Income Weatherization","Floor Insulation (R0-R30) - MH - TE",41,599.74,25,0.12103,2976.0478201999999,51822.36022944859]
[{"$f":"'Contacts and Utility Info'!B28","v":0},"Low Income Weatherization","Floor Insulation (R0-R30) - SF - TE",51,419.51,45,0.12103,2589.4380603,63489.687443691328]
[{"$f":"'Contacts and Utility Info'!B29","v":0},"Low Income Weatherization","Floor Insulation (R11-R22) - MH - TE",16,399.51,25,0.12103,773.64312480000001,13471.561992484225]
[{"$f":"'Contacts and Utility Info'!B30","v":0},"Low Income Weatherization","Floor Insulation (R11-R30) - MF - TE",38,199.79,45,0.12103,918.86218059999999,22529.317671094963]
[{"$f":"'Contacts and Utility Info'!B31","v":0},"Low Income Weatherization","Gas Water Heater (Storage Energy Star) - SF - SH",1,6,13,0.12103,0.72618000000000005,7.7228918641251374]
[{"$f":"'Contacts and Utility Info'!B32","v":0},"Low Income Weatherization","Gas Water Heater (Storage Energy Star) - SF - TG",3,6,13,0.12103,2.1785399999999999,23.168675592375408]
[{"$f":"'Contacts and Utility Info'!B33","v":0},"Low Income Weatherization","Heat Pump - MH - TE",28,3988.1,10,0.12103,13515.032803999999,115285.97116379917]
[{"$f":"'Contacts and Utility Info'!B34","v":0},"Low Income Weatherization","Heat Pump - SF - TE",13,4267.75,10,0.12103,6714.8351725000002,57278.906036941604]
[{"$f":"'Contacts and Utility Info'!B35","v":0},"Low Income Weatherization","Pipe Insulation - MH - TE",67,20.68000031,15,0.12103,167.69432931379311,2001.9240177685128]
[{"$f":"'Contacts and Utility Info'!B36","v":0},"Low Income Weatherization","Pipe Insulation - SF - TE",45,20.68000031,15,0.12103,112.63051968836851,1344.5758328295983]
[{"$f":"'Contacts and Utility Info'!B37","v":0},"Low Income Weatherization","Shell Sealing - MH - TE",138,240.62391400000001,25,0.12103,4018.9342989759602,69982.29650961126]
[{"$f":"'Contacts and Utility Info'!B38","v":0},"Low Income Weatherization","Shell Sealing - SF - TE",78,96.380000150000001,15,0.12103,909.85997061605099,10861.849267270405]
[{"$f":"'Contacts and Utility Info'!B39","v":0},"Low Income Weatherization","Shell Sealing - Prescriptive - MH - TE",10,251.6000061,25,0.12103,304.51148738283001,5302.5035034879593]
[{"$f":"'Contacts and Utility Info'!B40","v":0},"Low Income Weatherization","Shell Sealing - Prescriptive - SF - TE",14,91.129997250000002,15,0.12103,154.41248994034501,1843.3662814953029]
[{"$f":"'Contacts and Utility Info'!B41","v":0},"Low Income Weatherization","SIR Air Sealing - 2nd Measure - MF - TE",14,835.7857143,30,0.12103,1416.1720300242059,27757.596815248991]
[{"$f":"'Contacts and Utility Info'!B42","v":0},"Low Income Weatherization","SIR Air Sealing (MF Package 20+) - MF - TE",222,299.7387387,30,0.12103,8053.5782589591417,157853.68831809351]
[{"$f":"'Contacts and Utility Info'!B43","v":0},"Low Income Weatherization","SIR DHP - MF - TE",3,3673.666667,15,0.12103,1333.87163012103,15923.672934477047]
[{"$f":"'Contacts and Utility Info'!B44","v":0},"Low Income Weatherization","SIR Energy Recovery Ventilation - MF - TE",3,1172.333333,15,0.12103,425.66250987897001,5081.5314118093256]
[{"$f":"'Contacts and Utility Info'!B45","v":0},"Low Income Weatherization","SIR Lighting - MF - TE",3,459.33333329999999,12,0.12103,166.779339987897,1660.1222162840888]
[{"$f":"'Contacts and Utility Info'!B46","v":0},"Low Income Weatherization","SIR Slab On Grade Insulation - MF - TE",173,107.9942197,45,0.12103,2261.2034909803433,55441.798392464021]
[{"$f":"'Contacts and Utility Info'!B47","v":0},"Low Income Weatherization","Tankless Water Heater (Energy Star) - SF - TG",9,-23,20,0.12103,-25.05321,-372.72850194871239]
[{"$f":"'Contacts and Utility Info'!B48","v":0},"Low Income Weatherization","Thermostat - Energy Star Smart - MF - TE",116,95,7,0.12103,1333.7505999999998,8309.6436296965021]
[{"$f":"'Contacts and Utility Info'!B49","v":0},"Low Income Weatherization","Thermostat - Energy Star Smart - MH - TE",1,245,7,0.12103,29.652349999999998,184.74253078726346]
[{"$f":"'Contacts and Utility Info'!B50","v":0},"Low Income Weatherization","Wall Insulation (R0-R11) - MH - TE",2,952.63999939999997,25,0.12103,230.59603825476398,4015.402871153799]
[{"$f":"'Contacts and Utility Info'!B51","v":0},"Low Income Weatherization","Wall Insulation (R0-R11) - SF - TE",30,598.51300249999997,45,0.12103,2173.1408607772496,53282.616076893966]
[{"$f":"'Contacts and Utility Info'!B52","v":0},"Low Income Weatherization","Wall Insulation (R0-R11) (MF 2-4) - MF - TE",3,550.84334309999997,45,0.12103,200.005709446179,4903.8824965060112]
[{"$f":"'Contacts and Utility Info'!B53","v":0},"Low Income Weatherization","Windows - Early Double to EF Double - MH - TE",3,377.9966761,25,0.12103,137.246813125149,2389.8990271054527]
[{"$f":"'Contacts and Utility Info'!B54","v":0},"Low Income Weatherization","Windows - Early Double to EF Double - SF - TE",1,156,45,0.12103,18.880679999999998,462.92996550204214]
[{"$f":"'Contacts and Utility Info'!B55","v":0},"Low Income Weatherization","Windows - Single to Double Pane - MH - TE",12,1206.0416970000001,25,0.12103,1751.6067190549202,30500.986495938232]
[{"$f":"'Contacts and Utility Info'!B56","v":0},"Low Income Weatherization","Windows - Single to Double Pane - SF - TE",1,612.91998290000004,45,0.12103,74.181705530387006,1818.8399137141621]
[{"$f":"'Contacts and Utility Info'!B57","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B58","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B59","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B60","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B61","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B62","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B63","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B64","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B65","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B66","v":0},null,null,null,null,null,null,{"$f":"E67*G67*D67","v":0},{"$f":"-PV(0.03, F67,H67)","v":0}]
[{"$f":"'Contacts and Utility Info'!B67","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B68","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B69","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B70","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B71","v":0},null,null,null,null,null,null,0,0]
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[{"$f":"'Contacts and Utility Info'!B73","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B74","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B75","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B76","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B77","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B78","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B79","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B80","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B81","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B82","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B83","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B84","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B85","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B86","v":0},null,null,null,null,null,null,0,0]
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[{"$f":"'Contacts and Utility Info'!B130","v":0},null,null,null,null,null,null,{"$f":"E131*G131*D131","v":0},{"$f":"-PV(0.03, F131,H131)","v":0}]
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[{"$f":"'Contacts and Utility Info'!B449","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B450","v":0},null,null,null,null,null,null,{"$f":"E451*G451*D451","v":0},{"$f":"-PV(0.03, F451,H451)","v":0}]
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[{"$f":"'Contacts and Utility Info'!B452","v":0},null,null,null,null,null,null,0,0]
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[{"$f":"'Contacts and Utility Info'!B455","v":0},null,null,null,null,null,null,0,0]
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[{"$f":"'Contacts and Utility Info'!B486","v":0},null,null,null,null,null,null,0,0]
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[{"$f":"'Contacts and Utility Info'!B489","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B490","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B491","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B492","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B493","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B494","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B495","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B496","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B497","v":0},null,null,null,null,null,null,0,0]
[{"$f":"'Contacts and Utility Info'!B498","v":0},null,null,null,null,null,null,0,0]
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{"sheet":"2022 Zipcode Data","index":6,"n_rows":310,"n_cols":8,"rows_kept":310,"cut":false,"hidden":false,"merged":[[0,2,0,8]]}
[null,null,"Add Zipcodes within the utility service territory to column B. Select program name in Row 2. Insert the count of program participants for each Zipcode. If the utility did not serve any program participants in a zipcode, insert \"0.\""]
["Utility","Zipcode","PSE Home Weatherization Assistance Program (WAP)","PSE Home Energy Lifeline Program (HELP)","PSE Temporary Arrearage Management Plan (AMP)","PSE Warm Home Fund (WHF)","PSE Bill Discount Rate (BDR)","PSE Income-Eligible Community Solar"]
[{"$f":"'Contacts and Utility Info'!B1","v":"Puget Sound Energy, Inc. "},98001,2,376,0,34,0,10]
[{"$f":"'Contacts and Utility Info'!B2","v":17},98002,3,758,0,52,0,22]
[{"$f":"'Contacts and Utility Info'!B3","v":22},98003,63,1168,0,143,0,31]
[{"$f":"'Contacts and Utility Info'!B4","v":"PSE Weatherization Assistance Program (WAP), also known as Low-Income Weatherization (LIW): PSE assigns 1.75 full time employees (FTE) for the ongoing administration of the PSE Weatherization Assistance Program. These staff are responsible for various aspects of program management, including tracking and reporting, agency payments, planning, data metrics associated with measure offerings and coordination with other support staff including outreach, marketing, systems support, regulatory, and program evaluation.\n\nPSE Home Energy Lifeline Program (HELP) and Temporary Arrearage Management Plan (Temp. AMP) Program: 3 Customer Service Rep I's posting and paying pledges and other credit & billing tasks. 2 Customer Service Clerks posting and paying pledges, Supervisor, Business Analyst, Manager.\n\nPSE Warm Home Fund (WHF): 5 Customer Service Rep I's posting and paying pledges and other credit & billing tasks, 2 Customer Service Clerks posting and paying pledges, Supervisor, Business Analyst, Manager.\n\nPSE Bill Discount Rate (BDR): Currently, 2 FTE Customer Service Rep I's and 3-5 Field Reps assisting entering Mailed in BDR applications and approving online applications. Supervisor, Business Analyst, Manager.\n\nIncome-Eligible Community Solar: Income-eligible Community Solar is part of the overall Community Solar offering. 30% of all Community Solar is set aside for income-eligible customers. 30% of program staff's time is dedicated to managing various aspects of the program management, including tracking and reporting, planning, and coordination with other support staff from outreach and marketing."},98004,0,182,0,3,0,8]
[{"$f":"'Contacts and Utility Info'!B5","v":"Yes"},98005,0,141,0,1,0,6]
[{"$f":"'Contacts and Utility Info'!B6","v":"Puget Sound Energy (PSE) hired Cadmus to conduct a Phase 1 PSE Low-Income Household Needs Assessment (LINA). In collaboration with PSE and other regional stakeholders, Cadmus developed a scope of research that covered several topics, with the primary goal of using secondary data to assess the coverage and need of income-eligible customer populations. Cadmus used a combination of PSE program participation and publicly available data to develop a series of maps to illustrate the distribution of underserved communities, considering different metrics, eligibility criteria, and demographic characteristics. The Final Report was release October 2020. Cadmus also completed a Phase 2 Low-Income Household Needs Assessment to assess barriers to program participation, drivers for customer enrollment, and opportunities to close the gap. The final report was released December 2021."},98006,0,218,0,4,0,10]
[{"$f":"'Contacts and Utility Info'!B7","v":"Yes"},98007,0,640,0,5,0,19]
[{"$f":"'Contacts and Utility Info'!B8","v":0},98008,0,230,0,5,0,10]
[{"$f":"'Contacts and Utility Info'!B9","v":0},98010,0,24,0,21,0,0]
[{"$f":"'Contacts and Utility Info'!B10","v":0},98011,0,222,0,0,0,12]
[{"$f":"'Contacts and Utility Info'!B11","v":0},98014,1,47,0,1,0,4]
[{"$f":"'Contacts and Utility Info'!B12","v":0},98019,1,60,0,0,0,3]
[{"$f":"'Contacts and Utility Info'!B13","v":0},98022,93,159,0,120,0,6]
[{"$f":"'Contacts and Utility Info'!B14","v":0},98023,3,531,0,59,0,18]
[{"$f":"'Contacts and Utility Info'!B15","v":0},98024,0,22,0,2,0,4]
[{"$f":"'Contacts and Utility Info'!B16","v":0},98027,0,241,0,56,0,20]
[{"$f":"'Contacts and Utility Info'!B17","v":0},98028,58,156,0,1,0,5]
[{"$f":"'Contacts and Utility Info'!B18","v":0},98029,0,183,0,61,0,8]
[{"$f":"'Contacts and Utility Info'!B19","v":0},98030,2,716,0,48,0,15]
[{"$f":"'Contacts and Utility Info'!B20","v":0},98031,2,547,0,45,0,14]
[{"$f":"'Contacts and Utility Info'!B21","v":0},98032,0,667,0,48,0,11]
[{"$f":"'Contacts and Utility Info'!B22","v":0},98033,101,168,0,0,0,8]
[{"$f":"'Contacts and Utility Info'!B23","v":0},98034,94,465,0,4,0,22]
[{"$f":"'Contacts and Utility Info'!B24","v":0},98038,0,117,0,7,0,10]
[{"$f":"'Contacts and Utility Info'!B25","v":0},98039,0,1,0,0,0,1]
[{"$f":"'Contacts and Utility Info'!B26","v":0},98040,0,40,0,0,0,4]
[{"$f":"'Contacts and Utility Info'!B27","v":0},98042,3,284,0,29,0,14]
[{"$f":"'Contacts and Utility Info'!B28","v":0},98045,0,82,0,2,0,1]
[{"$f":"'Contacts and Utility Info'!B29","v":0},98047,0,83,0,14,0,4]
[{"$f":"'Contacts and Utility Info'!B30","v":0},98050,0,1,0,0,0,0]
[{"$f":"'Contacts and Utility Info'!B31","v":0},98051,0,8,0,3,0,0]
[{"$f":"'Contacts and Utility Info'!B32","v":0},98052,1,460,0,2,0,21]
[{"$f":"'Contacts and Utility Info'!B33","v":0},98053,0,65,0,1,0,8]
[{"$f":"'Contacts and Utility Info'!B34","v":0},98055,1,240,0,6,0,11]
[{"$f":"'Contacts and Utility Info'!B35","v":0},98056,0,306,0,3,0,14]
[{"$f":"'Contacts and Utility Info'!B36","v":0},98057,0,156,0,2,0,5]
[{"$f":"'Contacts and Utility Info'!B37","v":0},98058,3,438,0,7,0,9]
[{"$f":"'Contacts and Utility Info'!B38","v":0},98059,0,145,0,18,0,7]
[{"$f":"'Contacts and Utility Info'!B39","v":0},98065,0,80,0,0,0,6]
[{"$f":"'Contacts and Utility Info'!B40","v":0},98068,1,1,0,0,0,0]
[{"$f":"'Contacts and Utility Info'!B41","v":0},98070,0,53,0,0,0,5]
[{"$f":"'Contacts and Utility Info'!B42","v":0},98072,0,85,0,0,0,11]
[{"$f":"'Contacts and Utility Info'!B43","v":0},98074,0,41,0,0,0,3]
[{"$f":"'Contacts and Utility Info'!B44","v":0},98075,0,21,0,4,0,1]
[{"$f":"'Contacts and Utility Info'!B45","v":0},98077,0,11,0,0,0,1]
[{"$f":"'Contacts and Utility Info'!B46","v":0},98092,2,400,0,44,0,17]
[{"$f":"'Contacts and Utility Info'!B47","v":0},98110,0,10,0,42,0,7]
[{"$f":"'Contacts and Utility Info'!B48","v":0},98148,1,65,0,4,0,8]
[{"$f":"'Contacts and Utility Info'!B49","v":0},98155,0,1,0,0,0,0]
[{"$f":"'Contacts and Utility Info'!B50","v":0},98166,0,11,0,1,0,1]
[{"$f":"'Contacts and Utility Info'!B51","v":0},98168,0,8,0,0,0,0]
[{"$f":"'Contacts and Utility Info'!B52","v":0},98188,0,211,0,3,0,10]
[{"$f":"'Contacts and Utility Info'!B53","v":0},98198,3,452,0,93,0,14]
[{"$f":"'Contacts and Utility Info'!B54","v":0},98220,0,5,0,0,0,0]
[{"$f":"'Contacts and Utility Info'!B55","v":0},98221,2,176,0,11,0,17]
[{"$f":"'Contacts and Utility Info'!B56","v":0},98224,1,7,0,2,0,0]
[{"$f":"'Contacts and Utility Info'!B57","v":0},98225,10,598,0,3,0,45]
[{"$f":"'Contacts and Utility Info'!B58","v":0},98226,14,676,0,14,0,38]
[{"$f":"'Contacts and Utility Info'!B59","v":0},98229,24,410,0,4,0,18]
[{"$f":"'Contacts and Utility Info'!B60","v":0},98230,14,159,0,18,0,9]
[{"$f":"'Contacts and Utility Info'!B61","v":0},98232,1,29,0,1,0,0]
[{"$f":"'Contacts and Utility Info'!B62","v":0},98233,2,267,0,1,0,8]
[{"$f":"'Contacts and Utility Info'!B63","v":0},98235,0,3,0,0,0,0]
[{"$f":"'Contacts and Utility Info'!B64","v":0},98236,5,53,0,2,0,2]
[{"$f":"'Contacts and Utility Info'!B65","v":0},98237,1,144,0,0,0,0]
[{"$f":"'Contacts and Utility Info'!B66","v":0},98238,0,1,0,0,0,0]
[{"$f":"'Contacts and Utility Info'!B67","v":0},98239,5,85,0,8,0,5]
[{"$f":"'Contacts and Utility Info'!B68","v":0},98240,1,22,0,2,0,1]
[{"$f":"'Contacts and Utility Info'!B69","v":0},98244,3,38,0,1,0,1]
[{"$f":"'Contacts and Utility Info'!B70","v":0},98247,7,82,0,8,0,4]
[{"$f":"'Contacts and Utility Info'!B71","v":0},98248,17,331,0,5,0,16]
[{"$f":"'Contacts and Utility Info'!B72","v":0},98249,8,50,0,10,0,5]
[{"$f":"'Contacts and Utility Info'!B73","v":0},98253,1,11,0,2,0,0]
[{"$f":"'Contacts and Utility Info'!B74","v":0},98255,0,6,0,0,0,0]
[{"$f":"'Contacts and Utility Info'!B75","v":0},98257,3,31,0,1,0,6]
[{"$f":"'Contacts and Utility Info'!B76","v":0},98260,8,47,0,5,0,6]
[{"$f":"'Contacts and Utility Info'!B77","v":0},98262,1,15,0,0,0,2]
[{"$f":"'Contacts and Utility Info'!B78","v":0},98263,0,6,0,0,0,0]
[{"$f":"'Contacts and Utility Info'!B79","v":0},98264,1,149,0,35,0,6]
[{"$f":"'Contacts and Utility Info'!B80","v":0},98266,14,200,0,1,0,20]
[{"$f":"'Contacts and Utility Info'!B81","v":0},98267,0,15,0,0,0,0]
[{"$f":"'Contacts and Utility Info'!B82","v":0},98273,9,625,0,1,0,16]
[{"$f":"'Contacts and Utility Info'!B83","v":0},98274,6,175,0,0,0,12]
[{"$f":"'Contacts and Utility Info'!B84","v":0},98276,0,11,0,0,0,1]
[{"$f":"'Contacts and Utility Info'!B85","v":0},98277,21,500,0,83,0,25]
[{"$f":"'Contacts and Utility Info'!B86","v":0},98281,2,17,0,0,0,1]
[{"$f":"'Contacts and Utility Info'!B87","v":0},98283,1,12,0,0,0,0]
[{"$f":"'Contacts and Utility Info'!B88","v":0},98284,8,389,0,4,0,19]
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{"sheet":"2023 Zipcode Data","index":7,"n_rows":500,"n_cols":8,"rows_kept":500,"cut":false,"hidden":false,"merged":[[0,2,0,6]]}
[null,null,"Add Zipcodes within the utility service territory to Column B. Select program name in Row 2. Insert the count of program participants for each Zipcode. If the utility did not serve any program participants in a zipcode, insert \"0.\""]
["Utility","Zipcode","PSE Home Weatherization Assistance Program (WAP)","PSE Home Energy Lifeline Program (HELP)","PSE Temporary Arrearage Management Plan (AMP)","PSE Warm Home Fund (WHF)","PSE Bill Discount Rate (BDR)","PSE Income-Eligible Community Solar"]
[{"$f":"'Contacts and Utility Info'!B1","v":"Puget Sound Energy, Inc. "},98001,35,497,0,46,229,18]
[{"$f":"'Contacts and Utility Info'!B2","v":17},98002,7,958,0,78,473,32]
[{"$f":"'Contacts and Utility Info'!B3","v":22},98003,56,1449,0,267,604,44]
[{"$f":"'Contacts and Utility Info'!B4","v":"PSE Weatherization Assistance Program (WAP), also known as Low-Income Weatherization (LIW): PSE assigns 1.75 full time employees (FTE) for the ongoing administration of the PSE Weatherization Assistance Program. These staff are responsible for various aspects of program management, including tracking and reporting, agency payments, planning, data metrics associated with measure offerings and coordination with other support staff including outreach, marketing, systems support, regulatory, and program evaluation.\n\nPSE Home Energy Lifeline Program (HELP) and Temporary Arrearage Management Plan (Temp. AMP) Program: 3 Customer Service Rep I's posting and paying pledges and other credit & billing tasks. 2 Customer Service Clerks posting and paying pledges, Supervisor, Business Analyst, Manager.\n\nPSE Warm Home Fund (WHF): 5 Customer Service Rep I's posting and paying pledges and other credit & billing tasks, 2 Customer Service Clerks posting and paying pledges, Supervisor, Business Analyst, Manager.\n\nPSE Bill Discount Rate (BDR): Currently, 2 FTE Customer Service Rep I's and 3-5 Field Reps assisting entering Mailed in BDR applications and approving online applications. Supervisor, Business Analyst, Manager.\n\nIncome-Eligible Community Solar: Income-eligible Community Solar is part of the overall Community Solar offering. 30% of all Community Solar is set aside for income-eligible customers. 30% of program staff's time is dedicated to managing various aspects of the program management, including tracking and reporting, planning, and coordination with other support staff from outreach and marketing."},98004,1,291,0,1,194,8]
[{"$f":"'Contacts and Utility Info'!B5","v":"Yes"},98005,0,203,0,3,127,7]
[{"$f":"'Contacts and Utility Info'!B6","v":"Puget Sound Energy (PSE) hired Cadmus to conduct a Phase 1 PSE Low-Income Household Needs Assessment (LINA). In collaboration with PSE and other regional stakeholders, Cadmus developed a scope of research that covered several topics, with the primary goal of using secondary data to assess the coverage and need of income-eligible customer populations. Cadmus used a combination of PSE program participation and publicly available data to develop a series of maps to illustrate the distribution of underserved communities, considering different metrics, eligibility criteria, and demographic characteristics. The Final Report was release October 2020. Cadmus also completed a Phase 2 Low-Income Household Needs Assessment to assess barriers to program participation, drivers for customer enrollment, and opportunities to close the gap. The final report was released December 2021."},98006,25,365,0,8,210,12]
[{"$f":"'Contacts and Utility Info'!B7","v":"Yes"},98007,0,835,0,9,517,24]
[{"$f":"'Contacts and Utility Info'!B8","v":0},98008,0,327,0,3,220,11]
[{"$f":"'Contacts and Utility Info'!B9","v":0},98010,1,34,0,27,17,0]
[{"$f":"'Contacts and Utility Info'!B10","v":0},98011,0,351,0,2,193,15]
[{"$f":"'Contacts and Utility Info'!B11","v":0},98014,0,79,0,0,47,4]
[{"$f":"'Contacts and Utility Info'!B12","v":0},98019,2,114,0,1,58,4]
[{"$f":"'Contacts and Utility Info'!B13","v":0},98022,90,176,0,128,82,9]
[{"$f":"'Contacts and Utility Info'!B14","v":0},98023,0,654,0,130,351,23]
[{"$f":"'Contacts and Utility Info'!B15","v":0},98024,0,38,0,1,22,5]
[{"$f":"'Contacts and Utility Info'!B16","v":0},98027,14,355,0,72,214,24]
[{"$f":"'Contacts and Utility Info'!B17","v":0},98028,0,279,0,1,165,7]
[{"$f":"'Contacts and Utility Info'!B18","v":0},98029,0,338,0,124,148,10]
[{"$f":"'Contacts and Utility Info'!B19","v":0},98030,3,1013,0,60,341,18]
[{"$f":"'Contacts and Utility Info'!B20","v":0},98031,17,715,0,47,379,20]
[{"$f":"'Contacts and Utility Info'!B21","v":0},98032,211,878,0,82,360,21]
[{"$f":"'Contacts and Utility Info'!B22","v":0},98033,24,285,0,1,157,11]
[{"$f":"'Contacts and Utility Info'!B23","v":0},98034,0,762,0,4,414,29]
[{"$f":"'Contacts and Utility Info'!B24","v":0},98038,1,186,0,15,91,12]
[{"$f":"'Contacts and Utility Info'!B25","v":0},98039,0,3,0,0,2,1]
[{"$f":"'Contacts and Utility Info'!B26","v":0},98040,59,71,0,0,40,6]
[{"$f":"'Contacts and Utility Info'!B27","v":0},98042,1,442,0,53,197,22]
[{"$f":"'Contacts and Utility Info'!B28","v":0},98045,0,98,0,3,62,3]
[{"$f":"'Contacts and Utility Info'!B29","v":0},98047,0,108,0,17,53,5]
[{"$f":"'Contacts and Utility Info'!B30","v":0},98050,0,0,0,0,0,1]
[{"$f":"'Contacts and Utility Info'!B31","v":0},98051,0,9,0,7,5,0]
[{"$f":"'Contacts and Utility Info'!B32","v":0},98052,19,900,0,7,509,31]
[{"$f":"'Contacts and Utility Info'!B33","v":0},98053,0,124,0,1,71,10]
[{"$f":"'Contacts and Utility Info'!B34","v":0},98055,4,335,0,23,219,12]
[{"$f":"'Contacts and Utility Info'!B35","v":0},98056,15,410,0,20,292,19]
[{"$f":"'Contacts and Utility Info'!B36","v":0},98057,0,220,0,24,128,7]
[{"$f":"'Contacts and Utility Info'!B37","v":0},98058,2,553,0,24,339,14]
[{"$f":"'Contacts and Utility Info'!B38","v":0},98059,0,244,0,36,179,13]
[{"$f":"'Contacts and Utility Info'!B39","v":0},98065,0,130,0,2,59,10]
[{"$f":"'Contacts and Utility Info'!B40","v":0},98068,1,1,0,0,0,0]
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{"sheet":"Outreach Assessments","index":8,"n_rows":2,"n_cols":53,"rows_kept":2,"cut":false,"hidden":false,"merged":[[1,52,1,68],[0,52,0,68],[0,1,0,17],[1,1,1,17],[1,18,1,34],[0,18,0,34],[1,35,1,51],[0,35,0,51]]}
["Utility","Assess utility outreach strategies used to encourage participation of eligible households.",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Assess utility consultations with community-based organizations as appropriate. ",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Assess consultations with tribes as appropriate.",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Assess comprehensive enrollment campaigns that are linguistically and culturally appropriate to the customers the utility serves in vulnerable populations."]
[{"$f":"'Contacts and Utility Info'!B1","v":"Puget Sound Energy, Inc. "},"2022: \nThe regionally based outreach team utilized a variety of tactics to connect in person directly with customers or through partnerships in the community to share information about income-eligible programs. The tactics included in person presentations, food bank tabling during high volume days, health, resource and job fairs, in-person sign up workshops, presence on podcasts/radio shows and partnerships with third parties to share program information through their channels, both in person and through their digital communication channels. Partnerships and presentations were with:\n- homeowners associations\n- food banks\n- community centers\n- credit unions\n- multicultural organizations\n- drive through events\n- senior centers\n- farmworker health service organizations\n- low-income agencies\n- organization serving women and children transitioning out of homelessness\n\nIn addition, Q1 of 2022 was the last quarter of the Crisis-Affected Customer Assistance Program (CACAP), where PSE’s campaign marketing efforts included utilizing print and digital media serving African American, tribal and Chinese speaking communities to generate awareness of the program. The outreach team also promoted the program through events, presentations and requesting third party partners share information with their clients through postcard distribution, tabling, email promotions and community webinars. \nIn Q3 of 2022, PSE initiated an effort to reach PSE’s Spanish-speaking customers that bundled PSE’s assistance programs: PSE Home Energy Lifeline Program (HELP), Federal Low-Income Home Energy Assistance Program (LIHEAP), Warm Home Fund, with Home Weatherization Assistance, Efficiency Boost and Income-Eligible Community Solar. The effort included PSE’s events team’s presence at Hispanic community summer events, community outreach through partnerships with local non-profits serving the Hispanic community.\n\nIncome -Eligible Community Solar:\nTo fill 1,115 income-eligible shares at new Community Solar sites (Bonney Lake and Kittitas Community Solar), the marketing team utilized email and direct mail to reach income-eligible and Spanish-speaking customers. Emails were geo-targeted for customers located near the sites and with income levels below 200% Federal Poverty Level (FPL). Print collateral was also translated into Spanish for enrollment cards and postcards. The Spanish postcards were mailed to 14,000 customers below poverty level using Experian income estimates. All shares were filled using these tactics.\nHome Weatherization Assistance: \nIn addition to in-person outreach, the Home Weatherization Assistance program targeted income-eligible customers in named communities with marketing tactics focused on awareness and driving additional program applications. For the best customer experience possible, PSE focused marketing efforts on targeting areas where agencies had the bandwidth to serve customers in a reasonable amount of time. The marketing team utilized paid social media ads, emails, print ads and direct mail postcards to reach customers. In addition, the program website was revamped to include a stand-alone landing page available in Spanish, Vietnamese, Russian, Hindi, Chinese and Korean, providing more easily accessible information to customers. A direct mail tactic that included a call to action in Spanish targeting named communities and high energy burden customers was successful. This was a new tactic for the program in 2022, and one agency reported they fully spent out their gas budget for the first time. In 2022, PSE learned this approach is effective and PSE now sees it as a best practice.\n\n2023: \n\nBill Discount Rate:\nThe PSE marketing, outreach and events teams created a comprehensive strategy to bring the benefits of the newly launched Bill Discount Rate (BDR) program to customers in need, including a targeted approach to reach two specific underserved populations — seniors and Spanish speakers. \nThe campaign strived to reduce language, literacy and technology hurdles, along with simplifying the application process to encourage participation of income-qualifying customers. Customers had the ability to self-attest their income, they were provided an online tool that instantly informed them if they qualified for the program and their application also auto-enrolled them in the HELP assistance program. Printed applications in English & Spanish were also utilized for this campaign for those not online-conversant or without internet access. \n \nTo reach PSE’s large Spanish-speaking customer communities, the marketing elements included multilingual use of email, digital media, social media, direct mail, community newspapers, radio and earned media (which included interviews on Spanish language radio stations and podcasts). In addition to the program being available in six languages on pse.com, printed materials were also created in Spanish, Vietnamese, Korean, Mandarin, Cantonese, Russian, Marshallese and Khmer.\n \nTo reach seniors, who are more highly concentrated in rural areas, PSE utilized direct mail, AM radio and an extensive outreach effort with community non-profits, such as senior centers, where PSE staff assisted with in-person customer enrollments.\n \nThe events team participated in four major community events for the Spanish-speaking communities in Pierce, King and Skagit counties that resulted in hundreds of enrollments.\n\nThe outreach team made sure there was in-person help to guide them through the application process on a tablet for customers for whom this may be difficult due to technology, language, literacy or both. Because some applicants needed this extra help, this one-to-one assistance was invaluable. These events were also opportunities to tell customers about PSE’s other programs aimed at this demographic, such as low-income weatherization, HELP and Income-Eligible Community Solar.\nTo support the BDR launch, the outreach team had over 170 activities with paper applications and tablets including sign up workshops, tablings, presentations and partner staff training as well as 1:1 appointments at libraries and nonprofits. In addition, the outreach team provided paper applications with self-addressed envelopes for those lacking technology. This included partnering with PSE’s Equity Advisory Group (EAG) to embed the launch in co-hosted Equity Forums in September 2023. PSE also regularly consulted with the EAG to advise us on engagement and product marketing tactics and approaches. \nThis targeted effort resulted in in-person sign ups with these populations and feedback from customers and community partners that having in-person support, including tablets and paper applications, was critical in getting these customers with high barriers to sign up. \nUsing mass-reach tactics to reach all of PSE’s income-eligible customers, combined with localized high-touch efforts to engage those hardest to reach, PSE was able to enroll over 26,000 households during the first 3 months (October-December 2023) of this campaign effort.\n\nIncome-Eligible Community Solar:\nTo begin enrolling 3,050 income-eligible shares at the new Naneum Creek Community Solar site in Q4 2023, marketing utilized email, events, and outreach to reach income-eligible and Spanish-speaking customers. An initial email was sent to 165,000 income-eligible customers, in both English and Spanish, to join an interest list for shares, which resulted in 3,712 signups. Subsequent emails were sent to the interest list and segmented for deepest need, highest energy burden, and highly vulnerable customers resulting in 226 shares enrolled. Emails to current income-eligible Community Solar customers also resulted in customers adding 336 additional shares, since the program began allowing customers to add two shares instead of only one. The events team also hosted two in-person events at local Spanish grocery stores and enrolled 46 shares in December, with more events and marketing efforts scheduled in 2024. \n\nHome Weatherization Assistance: \nTo increase awareness of PSE’s Home Weatherization Assistance program for income-eligible customers, the marketing team relied on best practice learnings from 2022 marketing efforts. As agency bandwidth increased for 2023, outreach and marketing efforts also increased to target income-eligible customers, highest energy burden customers and customers in named communities. The marketing team utilized paid social media ads, emails, print ads, direct mail postcards and new for 2023, digital display ads, to reach customers. Improvements to the website included an easier to understand income chart so income guidelines were more transparent to customers. PSE also developed a new program flyer and it was distributed at in-person community events and used by the outreach team and partner agencies. The flyer was made available in English, Spanish, Russian, Vietnamese, Hindi, Korean and Chinese. ",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Leveraging the trust that community-based organizations have with the communities they serve helps show the benefit of PSE’s income-eligible programs and extending the in-person reach beyond what PSE staff can do.\n\n2022\nThe outreach team partnered with a few organizations in 2022 to share information about income-eligible programs with their clients. These partnerships included working with health organizations serving Spanish and Mixtec-speaking farmworkers, a Latin LGBTQ organization and a gleaning organization focused on farmworkers. These partnerships provided opportunities to train their case and outreach workers and conduct workshops to share program information. Over time, these partnerships evolved to incorporate more opportunities to engage their clients. For example, one partnership evolved from one presentation to PSE’s presence at a health fair to participating in a podcast/radio show in Spanish. \n\n2023\nAs a comprehensive approach to share income-eligible program information for Spanish-language customers, the 2023 marketing and outreach campaign included a partnership with two community-based organizations (CBOs) to bring the program to a variety of customers that they serve through workshops, social media, email and in-person events. \nIn addition, many of the workshops and tablings that the outreach team conducted in person in 2023 were in partnerships with community organizations such as the following: \n• Local libraries\n• Refugee and immigrant services\n• Farmworker health services\n• Organizations that serve active military and veterans\n• Multicultural service centers\n• Senior centers\n\nThese organizations welcomed PSE in a variety of ways, including 1:1 appointments at their venue, hosting sign-up workshops, training their staff, giving presentations and more. ",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"2023:\n\nIn 2023, outreach work was done in tribal communities to build relationships that would lead to invitations to engage tribal members about PSE programs.  One example is working with community partners to present and sign- up members for the Bill Discount Rate and Income-Eligible Community Solar programs at a community church dinner in the Suquamish area.  Based on this activity, future dates into 2024 were proposed and are in progress now.\n\nAll the tribal communities in PSE’s service territory were included in efforts to bring awareness of the Bill Discount Rate program. All tribal residential customers received either an email or a direct mail postcard (for those without email) that outlined the benefits of the program and the steps for enrollment. Social media was used to target each tribal community, and tribal newspapers were used to reach the Tulalip, Muckleshoot, and Lummi Nation communities.\n\nPSE also engaged 21 CBOs during development of the 2023 Biennial Clean Energy Implementation Plan (CEIP) Update. This engagement focused on informing CBOs and their customers about the availability of programs and clean energy resources, with a focus on low to moderate income households. ",null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,null,"2022:\nAs mentioned in a previous section, the marketing, outreach and events teams designed a Spanish language campaign to reach these customers in language in multiple ways. This campaign included partnerships with two CBOs for workshops and information sharing through their network, Latino Community Fund and Centro Rendu. The organizations promoted the programs on their social channels, did door to door outreach through their community organizers, and invited their clients to come to sign-up workshops.  \nIn addition to the larger campaign, the outreach team partnered with a few organizations serving a diversity of customers to promote these programs to their clients who speak Spanish, Vietnamese and Chinese. This included:\n• Food bank partnership for in language support in Spanish, Vietnamese and Chinese audiences\n• Farmworker health organizations\n• Latinx LGBTQ organization\n• Resource Fairs\n• Gleaning organization who works with farmworkers in language \n\nBelow is a table highlighting outreach material made available and the impressions made by those outreach materials for energy efficiency programs. Outreach material available represents number of online or physical materials created in non-English, and outreach material impressions represents the digital or physical impressions made by those materials. \nThis table is used for reporting on the CEIP Customer Benefit Indicator (CBI) Increase in culturally and linguistically accessible program communications for highly impacted communities and vulnerable populations and currently is available for 2022. More information about this CBI can be found in the CEIP Biennial Update from Appendix H: Customer Benefit Indicator Metrics. Table H.8: Outreach material for energy efficiency and distributed resources shows that, for 2022, for energy efficiency: 69 outreach materials available in non-English languages; 1,781 outreach materials available in English language; 592,586 outreach material impressions in non-English languages; 80,696,514 outreach material impressions in English language.\n\n2023\nBill Discount Rate:\nAs previously mentioned, in 2023 there was a robust dual language marketing effort for the Bill Discount Rate program concentrated on reaching a variety of in-need communities, which used tactics that ranged from advertising in tribal community newspapers and small AM radio stations to using broad-reach tactics, such as social media, email and direct mail. \nAs part of the focused campaign for Spanish-speaking customers already mentioned, the PSE team partnered with two organizations focused on the Spanish-speaking population to offer workshops where PSE team members to help customers sign-up for the program. The organizations also promoted the program through their channels, including email blasts, social media and events. PSE also trained caseworkers, staff and volunteers at these organizations to help enroll clients when PSE employees couldn’t be there or needed help due to the number of interested people. The events team also participated in four major community events for the Spanish-speaking community that resulted in hundreds of enrollments. The campaign also included a Spanish language earned media component, including interviews in Spanish with PSE employees on local in-language radio stations and podcasts. \nThe outreach team also collaborated with various community-based organizations to provide real-time interpretation during workshops and tablings to reach customers in 6 languages, including Mixteco, Vietnamese, Spanish, Mam, Cantonese, and Mandarin.\n\nHome Weatherization Assistance: \nAlso mentioned previously, the Home Weatherization Assistance program marketing tactics in 2023 included a postcard mailing with a reference to PSE’s Spanish translated website for the Spanish speaking audience. Additional efforts also included transcreating the new program flyer into Spanish, Russian, Vietnamese, Hindi, Korean and Chinese. The assistance programs marketing, outreach and events team also hosted a virtual event to educate customers on assistance program offerings. The event emails, website and registration form was available in English, Spanish, Chinese, and Vietnamese. And the live event was interpreted into Spanish, Chinese and Vietnamese. \n"]

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["Utility","Assess the programs and mechanisms used by the utility to reduce energy burden and the effectiveness of those programs and mechanisms in short-term energy burden reductions.","Assess the programs and mechanisms used by the utility to reduce energy burden and the effectiveness of those programs and mechanisms in sustained energy burden reductions."]
[{"$f":"'Contacts and Utility Info'!B1","v":"Puget Sound Energy, Inc. "},"PSE HELP:\nThe PSE Home Energy Lifeline Program (HELP) provides residential customers with a once per program year grant. In 2022 and in 2023, this program brought the median energy burden for recipients to below 6%:\n• For the 22,914 participants in the PSE HELP program in 2022, median energy burden decreased from 9.3% to 5.3% from the benefits of the PSE HELP program.\n• For the 32,218 participants in the PSE HELP program in 2023, median energy burden decreased from 8.4% to 4.4% from the benefits of the PSE HELP program.\nPSE HELP program also connects customers with additional assistance programs, such as LIHEAP, which can help further reduce customers’ energy burden. Starting in October 2023, PSE removed one of the barriers to accessing this program by moving from requiring documents as part of the application process to allowing customers to self-attest to their eligibility, making the program and its corresponding energy burden reducing benefit easier for customers to access.\n\nPSE HELP (Temp. AMP):\n- 2022: The Temporary Arrearage Management Plan was not in place in the 2022 calendar year.\n- 2023: The Temporary Arrearage Management Plan is a bill assistance program intended to give up to $500 in additional assistance to PSE Home Energy Lifeline Program (HELP) recipients who have an arrears remaining after their PSE HELP grant. This program successfully provides a small, short-term reduction in energy burden with easy access by customers since it does not require any additional application or steps by the customer.  For the 323 participants in the PSE Temporary AMP program in Oct-Dec 2023, median energy burden decreased from 9.8% to 8.4% from the benefits of the PSE Temporary AMP program.\n\nPSE WHF:\nThe Salvation Army Warm Home Fund (WHF) program provides customers at risk of disconnection with a grant to assist with their arrearage with the goal of preventing disconnections. The impact of the program is a reduction in energy burden:\n• For the 1,937 participants in the PSE WHF program in 2022, median energy burden decreased from 9.3% to 6.6% from the benefits of the PSE WHF program.\n• For the 2,745 participants in the PSE WHF program in 2023, median energy burden decreased from 7.3% to 4.9% from the benefits of the PSE WHF program.\n\nPSE BDR:\nPSE’s Bill Discount Rate program launched October 1, 2023 and enrolls residential customers for 13 months in a 5-45% reduction in eligible charges on their bills. When a customer applies for PSE HELP, they also apply for Bill Discount Rate and, like PSE HELP, customers can self-attest to their eligibility instead of providing documentation. PSE quickly works through BDR applications so that customers can see a reduction in their bills, and the corresponding reduction in their energy burden, quickly. The program is intended to reduce the customer’s energy burden over the course of their 13 month enrollment in the program and is also intended to work in tandem with PSE HELP to give customers the energy assistance they need to have an energy burden below 6%. For the 18,180 participants in the PSE BDR program in Oct-Dec 2023, median energy burden decreased from 7.0% to 6.9% from the benefits of the PSE BDR program.\n\nOverall for PSE:\nPSE's programs were effective at reducing participants' energy burden below the 6% level.  Programs lowered the median energy-burden of participants by 3.9% in 2022 and 3.5% in 2023. Overall for PSE, for participants (electric customers) in any of PSE’s energy assistance programs (PSE WAP, PSE HELP, Temporary AMP, WHF, BDR, and Income-Eligible Community Solar): in 2022, median energy burden decreased from 9.3% to 5.4%; and in 2023, median energy burden decreased from 7.9% to 4.4%. \nAlso PSE's programs were effective at reducing the energy burden of High Energy Burdened participants, though median energy burden was not reduced below 6%. Programs lowered the median EB of HEB participants by 4.9% in 2022 and 5.1% in 2023. Overall for PSE, but for energy-burdened electric customers who participated in any of PSE’s energy assistance programs (PSE WAP, PSE HELP, Temporary AMP, WHF, BDR, and Income-Eligible Community Solar): in 2022, median energy burden decreased from 12.3% to 7.4%; and in 2023, median energy burden decreased from 12.5% to 7.4%. ","PSE WAP: \nThe PSE Low Income Weatherization Program, a partner with the State Weatherization Assistance Program, is a comprehensive weatherization program which has been designed to achieve sustained energy burden reductions by treating the entire building envelope and HVAC systems. In 2022-23, the goal of PSE’s low-income weatherization (LIW) program was to continue to lessen the energy-cost burden of lower-income customers by improving the energy efficiency of their residences and educating these consumers on routine ways to reduce their energy use and costs. Program efforts built on the existing model and continued to focus on partnerships with assistance agencies and leveraged PSE programs such as bill-payment assistance. In 2022, the LIW program was below its electric spending targets by 23 percent and electric savings were below target by 31 percent. The electric program, while starting to recover from the pandemic, still experienced delays and production impacts. In 2023, the LIW program almost met its electric spending target at 93% of goal and electric savings were below target by 27 percent. The LIW electric program served 804 housing units in 2022. Of these, 111 were single family electric homes; 478 multi-family electric homes; and 215 electric manufactured home residences. In 2023, the LIW electric program served 1,030 housing units. Of these, 142 were single family electric homes; 657 multi-family electric homes; and 231 electric manufactured home residences. PSE evaluates its programs on a rolling 4-year cycle. The last time a formal evaluation was conducted was in 2019-2020. The final report can be found on the UTC website at https://apiproxy.utc.wa.gov/cases/GetDocument?docID=170&year=2019&docketNumber=190905.\n\nPSE Income-Eligible Community Solar:\nPSE Community Solar - Income qualified program provides long-term, sustained benefit for subscribers through a monthly bill credit. Subscribers are in the program for at least one year and automatically renewed unless the customer requests to be removed. In 2022, PSE fully subscribed all available income-eligible shares (1,166). In Nov. 2023, PSE added an additional 3,050 shares for these customers for a total of 4,216 income-eligible shares. At the end of Dec. 2023, there were still more than 50% of the shares available - mostly due to holiday season limitations on activating high-touch in person outreach efforts. The campaign continued into Q1 2024.\n\nOverall for PSE:\nPSE's programs were effective at reducing participants' energy burden below the 6% level.  Programs lowered the median energy-burden of participants by 3.9% in 2022 and 3.5% in 2023. Overall for PSE, for participants (electric customers) in any of PSE’s energy assistance programs (PSE WAP, PSE HELP, Temporary AMP, WHF, BDR, and Income-Eligible Community Solar): in 2022, median energy burden decreased from 9.3% to 5.4%; and in 2023, median energy burden decreased from 7.9% to 4.4%. \nAlso PSE's programs were effective at reducing the energy burden of High Energy Burdened participants, though median energy burden was not reduced below 6%. Programs lowered the median EB of HEB participants by 4.9% in 2022 and 5.1% in 2023. Overall for PSE, but for energy-burdened electric customers who participated in any of PSE’s energy assistance programs (PSE WAP, PSE HELP, Temporary AMP, WHF, BDR, and Income-Eligible Community Solar): in 2022, median energy burden decreased from 12.3% to 7.4%; and in 2023, median energy burden decreased from 12.5% to 7.4%."]

{"sheet":"Disproptionate Impacts","index":10,"n_rows":8,"n_cols":14,"rows_kept":8,"cut":false,"hidden":false,"merged":[]}
["Utility","Named Community","Has the utility conducted a systematic examination of available data and expert input on how the named community is or is likely affected by the design of the utility's energy assistance programs, including eligibility requirements and enrollment processes, and outreach and community engagement processes, and how its program designs and outreach and community engagement processes may be designed to minimize unintended adverse outcomes and maximize opportunities and positive outcomes for the named community? ","Did a third party that specializes in equity or environmental justice analysis conduct the assessment? If the utility did not conduct an assessment, enter \"NA.\"","Did third party program administrators contribute to the assessment? If the utility did not conduct an assessment, enter \"NA.\"","Did by-and-for organizations or other community low-income service providers other than third party administrators contribute to the assessment? A by and for organization is an organization that has a primary mission and history of supporting and providing services to black, indigenous, and people of color and unserved communities, and that is culturally based, directed, and substantially controlled by individuals from the specific population they serve.  If the utility did not conduct an assessment, enter \"NA.\"","Did low-income households not enrolled in utility programs contribute to the assessment? If the utility did not conduct an assessment, enter \"NA.\"","When was the assessment conducted? If the utility did not conduct an assessment, enter \"NA.\"","Describe how the assessment was conducted. If the utility did not conduct an assessment, enter \"NA.\"","Describe the findings of the assessment. If the utility did not conduct an assessment, enter \"NA.\"","Identify and describe any recommendations from the assessment. If the utility did not conduct an assessment, enter \"NA.\"","Identify what recommendations are being implemented or intend to be implemented following the assessment. If the utility did not conduct an assessment, enter \"NA.\"","Identify and describe why any recommendations have not been implemented. If the utility did not conduct an assessment, enter \"NA.\"","Provide a link to the assessment(s). If the utility did not conduct an assessment, enter \"NA.\""]
[{"$f":"'Contacts and Utility Info'!B1","v":"Puget Sound Energy, Inc. "},"Older adults (60+)","Yes","No","No","No","No","0-1 years ago","Over the past two years, for the outreach and community engagement for assistance programs, PSE’s outreach team has adjusted their work to implement an audience approach to prioritize customers in Named Communities whereas previously the team conducted outreach more broadly. Through this on-the-ground work and through listening to the organizations that serve the customers PSE is trying to reach, PSE identified barriers to program awareness and participation and designed new creative tactics to address these barriers. The PSE team also incorporated bundling of program information that could be of most interest and benefit to these customers.  In addition, the team incorporated research of the specific target areas including community needs, barriers, and partner organizations prior to outreach work. The team also dedicated time to more DEI (Diversity, Equity, and Inclusion) training to engage in more culturally appropriate ways. Through this engagement, the PSE team also gathers informal feedback from these customers and the organizations that serve them to provide feedback to program teams on additional barriers to participation.  \n\nAs part of the Bill Discount Program launch process, the regionally-based PSE outreach team provided insight on the BDR program engagement and sign-up process, thinking through potential barriers of customers in named communities.  With the outreach team’s feedback, the program made some adjustments to allow for an easier enrollment process, including adjusting information required on the application form and clearer language to allow for easier sign-up. In addition, this on the ground PSE team also designed outreach and engagement strategies to address the needs of the audiences discussed further in other parts of this report section.","Older customers are not as interested in engaging with program information or sign ups in digital platforms and frequently need 1:1 support through a sign-up process. ","Engage with this community in-person through organizations they trust. ","Due to technology barriers with some older adults and less engagement on digital platforms, the outreach team partnered with organizations who serve seniors to deliver sign-up workshops so customers could get in person support with the outreach team.  For example, PSE community outreach team worked with senior centers, home meal delivery, and food pantry local non-profits.  \n\nAdditionally, the PSE marketing team did senior-centered communications through AM & FM radio advertising, direct mail, emails, community newspaper advertising, social media advertising, propel app advertising.  \n\nOf note is that PSE continues to offer 2-year certification for seniors for PSE HELP program, which has been in place since 2018. \n\nBased on customer feedback and feedback received from PSE’s outreach teams, and agencies and employees who work on helping customers sign up, PSE is making improvements to the Bill Discount Rate application to make updates which were identified as barriers or areas for improvement since the Bill Discount Rate application process has started in October 2023. ","NA","NA"]
[{"$f":"'Contacts and Utility Info'!B2","v":17},"Households with disabled persons","No","No","No","No","No","NA","NA","NA","NA","NA","NA","NA"]
[{"$f":"'Contacts and Utility Info'!B3","v":22},"Black, indigenous, and people of color ","Yes","No","No","No","No","0-1 years ago","Over the past two years, for the outreach and community engagement for assistance programs, PSE’s outreach team has adjusted their work to implement an audience approach to prioritize customers in Named Communities whereas previously the team conducted outreach more broadly. Through this on-the-ground work and through listening to the organizations that serve the customers PSE is trying to reach, PSE identified barriers to program awareness and participation and designed new creative tactics to address these barriers. The PSE team also incorporated bundling of program information that could be of most interest and benefit to these customers.  In addition, the team incorporated research of the specific target areas including community needs, barriers, and partner organizations prior to outreach work. The team also dedicated time to more DEI (Diversity, Equity, and Inclusion) training to engage in more culturally appropriate ways. Through this engagement, the PSE team also gathers informal feedback from these customers and the organizations that serve them to provide feedback to program teams on additional barriers to participation.  \n\nAs part of the Bill Discount Program launch process, the regionally-based PSE outreach team provided insight on the BDR program engagement and sign-up process, thinking through potential barriers of customers in named communities.  With the outreach team’s feedback, the program made some adjustments to allow for an easier enrollment process, including adjusting information required on the application form and clearer language to allow for easier sign-up. In addition, this on the ground PSE team also designed outreach and engagement strategies to address the needs of the audiences discussed further in other parts of this report section.","Black, indigenous, and people of color (BIPOC) communities are less likely to trust larger institutions and may not engage with content that they don’t feel is relevant to them. ","Engage with this community in-person through organizations they trust. Partner with organizations to send out information about the programs through their channels as a trusted messenger. ","Due to lack of familiarity with utility programs, some BIPOC customers would not necessarily seek out their utility for support. To overcome this barrier, the outreach team partnered with organizations that serve this community to provide sign-up workshops for Bill Discount Rate to help customers benefit from the program. The outreach team also provided support in signing up for other programs they may be eligible for, such as Income-Eligible Community Solar, energy efficiency programs and others. \nFor example, PSE community outreach also partnered with other local Spanish and Indigenous (Mixtec and Triqui) non-profits to promote the Bill Discount Rate. ","NA","NA"]
[{"$f":"'Contacts and Utility Info'!B4","v":"PSE Weatherization Assistance Program (WAP), also known as Low-Income Weatherization (LIW): PSE assigns 1.75 full time employees (FTE) for the ongoing administration of the PSE Weatherization Assistance Program. These staff are responsible for various aspects of program management, including tracking and reporting, agency payments, planning, data metrics associated with measure offerings and coordination with other support staff including outreach, marketing, systems support, regulatory, and program evaluation.\n\nPSE Home Energy Lifeline Program (HELP) and Temporary Arrearage Management Plan (Temp. AMP) Program: 3 Customer Service Rep I's posting and paying pledges and other credit & billing tasks. 2 Customer Service Clerks posting and paying pledges, Supervisor, Business Analyst, Manager.\n\nPSE Warm Home Fund (WHF): 5 Customer Service Rep I's posting and paying pledges and other credit & billing tasks, 2 Customer Service Clerks posting and paying pledges, Supervisor, Business Analyst, Manager.\n\nPSE Bill Discount Rate (BDR): Currently, 2 FTE Customer Service Rep I's and 3-5 Field Reps assisting entering Mailed in BDR applications and approving online applications. Supervisor, Business Analyst, Manager.\n\nIncome-Eligible Community Solar: Income-eligible Community Solar is part of the overall Community Solar offering. 30% of all Community Solar is set aside for income-eligible customers. 30% of program staff's time is dedicated to managing various aspects of the program management, including tracking and reporting, planning, and coordination with other support staff from outreach and marketing."},"Immigrants or refugees","Yes","No","No","No","No","0-1 years ago","Over the past two years, for the outreach and community engagement for assistance programs, PSE’s outreach team has adjusted their work to implement an audience approach to prioritize customers in Named Communities whereas previously the team conducted outreach more broadly. Through this on-the-ground work and through listening to the organizations that serve the customers PSE is trying to reach, PSE identified barriers to program awareness and participation and designed new creative tactics to address these barriers. The PSE team also incorporated bundling of program information that could be of most interest and benefit to these customers.  In addition, the team incorporated research of the specific target areas including community needs, barriers, and partner organizations prior to outreach work. The team also dedicated time to more DEI (Diversity, Equity, and Inclusion) training to engage in more culturally appropriate ways. Through this engagement, the PSE team also gathers informal feedback from these customers and the organizations that serve them to provide feedback to program teams on additional barriers to participation.  \n\nAs part of the Bill Discount Program launch process, the regionally-based PSE outreach team provided insight on the BDR program engagement and sign-up process, thinking through potential barriers of customers in named communities.  With the outreach team’s feedback, the program made some adjustments to allow for an easier enrollment process, including adjusting information required on the application form and clearer language to allow for easier sign-up. In addition, this on the ground PSE team also designed outreach and engagement strategies to address the needs of the audiences discussed further in other parts of this report section.","Immigrants and refugees can struggle to navigate unfamiliar systems, and many times are focused on their immediate needs, not searching out additional opportunities. They also don't always know where to go for support on energy issues. ","Engage with this community in-person through organizations they trust. Partner with organizations to send out information about the programs through their channels as a trusted messenger. ","Due to lack of familiarity of utility programs for many newcomers to the community, many immigrants and refugees would not necessarily seek out their utility for support. To overcome this barrier, the outreach team partnered with organizations that serve this community to provide sign-up workshops for Bill Discount Rate to help customers benefit from the program. The outreach team also provided support in signing up for other programs they may be eligible for, such as Income-Eligible Community Solar, energy efficiency programs and others. \n\nAnother barrier that was identified through the assessment from the outreach team was the application portal’s indication that a Social Security number was required to sign up. This was because the form was initially the same one used for the existing PSE HELP program. The outreach team was concerned that if undocumented customers were interested in the program, this field would turn people away. When the outreach team flagged this to the program team, they were able to add the Individual Taxpayer Identification number (ITIN) instead, which many immigrants have. And during the in-person sign up workshops, the outreach team is also able to inform customers that Social Security number is not required, resulting in more sign ups from this customer group.","NA","NA"]
[{"$f":"'Contacts and Utility Info'!B5","v":"Yes"},"Households with limited English proficiency","Yes","No","No","No","No","0-1 years ago","Over the past two years, for the outreach and community engagement for assistance programs, PSE’s outreach team has adjusted their work to implement an audience approach to prioritize customers in Named Communities whereas previously the team conducted outreach more broadly. Through this on-the-ground work and through listening to the organizations that serve the customers PSE is trying to reach, PSE identified barriers to program awareness and participation and designed new creative tactics to address these barriers. The PSE team also incorporated bundling of program information that could be of most interest and benefit to these customers.  In addition, the team incorporated research of the specific target areas including community needs, barriers, and partner organizations prior to outreach work. The team also dedicated time to more DEI (Diversity, Equity, and Inclusion) training to engage in more culturally appropriate ways. Through this engagement, the PSE team also gathers informal feedback from these customers and the organizations that serve them to provide feedback to program teams on additional barriers to participation.  \n\nAs part of the Bill Discount Program launch process, the regionally-based PSE outreach team provided insight on the BDR program engagement and sign-up process, thinking through potential barriers of customers in named communities.  With the outreach team’s feedback, the program made some adjustments to allow for an easier enrollment process, including adjusting information required on the application form and clearer language to allow for easier sign-up. In addition, this on the ground PSE team also designed outreach and engagement strategies to address the needs of the audiences discussed further in other parts of this report section.","The communities of households with limited English proficiency trust the organizations that serve their needs in-language and tend to rely on them for support. They don't always engage with content that they don't feel is targeted to them. ","Engage with this community in-person through organizations they trust. Partner with organizations to send out information about the programs through their channels as a trusted messenger. ","Due to language barriers, many customers with limited English proficiency lack a familiarity of utility programs. To overcome this barrier, the outreach team partnered with organizations that serve this community to provide sign-up workshops for the Bill Discount Rate to help customers benefit from the program. This included providing materials in multiple languages and compensating the trusted customer-based organizations to provide real-time interpretation for the workshops and presentations.  The PSE outreach team also provided support in signing up for other programs these customers may be eligible for, such as Income-Eligible Community Solar, energy efficiency programs and others. \n\nFor example, PSE worked with Spanish CBO partnerships: St. Vincent de Paul/Centro Rendu, Latino Community Fund, and Sea Mar. PSE community outreach also partnered with other local Spanish and Indigenous (Mixtec and Triqui) non-profits to promote the Bill Discount Rate. \n\nIn addition, as part of Bill Discount Rate marketing efforts, PSE connected with customers in Spanish through emails, social media, community news, direct mail, radio, QR code handouts, and advertising.  \n\nOver 145,500, or 13 percent, of PSE residential customers are estimated to be primarily non-English speakers (such as Spanish, Mandarin, Russian, Vietnamese, Korean, or Hindi). Further, of these total estimated non-English speaking customers, approximately 53,433, or 37 percent, are PSE’s estimated low-income customers (that is about 12 percent of all estimated low-income customers). In February 2023, PSE added multi-language support for its website. Customers can select from seven languages (English, Spanish, Mandarin (Simplified), Russian, Vietnamese, Korean, and Hindi) from a drop-down at the top of all PSE.com webpages. Additionally, the PSE.com website supports customer use of real-time, browser-based translation. PSE strives to reach multilingual, underserved communities, through a mix of communication tactics. This is particularly true of Spanish speaking communities, where in-language email, social media posts, community news articles, direct mail, radio spots, and QR code handouts have been used. Further, for the first time ever, PSE is advertising in Spanish on Propel, the Electronic Benefits Transfer app, to reach Spanish speakers who are taking advantage of other support programs. Another important aspect of reaching multilingual communities is PSE’s partnership with non-profit organizations. Through these engagements, PSE’s multilingual community outreach team can reach our customers in person to deliver information via presentations and printed collateral. These connections can help to overcome technology barriers by offering hands on support for creating a PSE online digital account, which brings customers to PSE and helps them gain access to assistance programs.","NA","NA"]
[{"$f":"'Contacts and Utility Info'!B6","v":"Puget Sound Energy (PSE) hired Cadmus to conduct a Phase 1 PSE Low-Income Household Needs Assessment (LINA). In collaboration with PSE and other regional stakeholders, Cadmus developed a scope of research that covered several topics, with the primary goal of using secondary data to assess the coverage and need of income-eligible customer populations. Cadmus used a combination of PSE program participation and publicly available data to develop a series of maps to illustrate the distribution of underserved communities, considering different metrics, eligibility criteria, and demographic characteristics. The Final Report was release October 2020. Cadmus also completed a Phase 2 Low-Income Household Needs Assessment to assess barriers to program participation, drivers for customer enrollment, and opportunities to close the gap. The final report was released December 2021."},"Rural households","No","No","No","No","No","NA","NA","NA","NA","NA","NA","NA"]
[{"$f":"'Contacts and Utility Info'!B7","v":"Yes"},"Renters","No","No","No","No","No","NA","NA","NA","NA","NA","NA","NA"]

{"sheet":"Combating Poverty Stigmas","index":11,"n_rows":2,"n_cols":13,"rows_kept":2,"cut":false,"hidden":false,"merged":[]}
["Utility","Does the utility systematically assess its energy assistance programs for poverty stigmas, for instance whether the program criteria or outreach and comprehensive enrollment campaigns may unintentionally contribute to negative self-evaluations, diminished social-wellbeing, reduced program participation, and mental ill-health of low-income households?","Was the assessment conducted by a third party that specializes in equity analysis? If the utility did not conduct an assessment, enter \"NA.\"","Did third party program administrators provide input on the assessment? If the utility did not conduct an assessment, enter \"NA.\"","Did by and for organizations or other community low-income service providers other than third party administrators contribute to the assessment? A by and for organization is an organization that has a primary mission and history of supporting and providing services to black, indigenous, and people of color and unserved communities, and that is culturally based, directed, and substantially controlled by individuals from the specific population they serve. If the utility did not conduct an assessment, enter \"NA.\"","Did low-income households currently not enrolled in utility energy assistance programs contribute to the assessment? If the utility did not conduct an assessment with the named community, enter \"NA.\"","When was the assessment conducted?  If the utility did not conduct an assessment, enter \"NA.\"","Describe how the assessment was conducted. If the utility did not conduct an assessment, enter \"NA.\"","Describe the findings of the assessment. If the utility did not conduct an assessment, enter \"NA.\"","Identify and briefly describe any recommendations from the assessment. If the utility did not conduct an assessment, enter \"NA.\"","Identify what recommendations are being implemented or intend to be implemented following the assessment. If the utility did not conduct an assessment, enter \"NA.\"","Identify and describe why any assessment recommendations have not been implemented. If the utility did not conduct an assessment, enter \"NA.\"","Provide a link to the assessment(s). If the utility did not conduct an assessment, enter \"NA.\""]
[{"$f":"'Contacts and Utility Info'!B1","v":"Puget Sound Energy, Inc. "},"No","NA","NA","NA","NA","NA","NA","NA","NA","NA","NA","NA"]

{"sheet":"Cumulative Funding Assessment","index":12,"n_rows":6,"n_cols":2,"rows_kept":6,"cut":false,"hidden":false,"merged":[]}
["Identify the 2018 funding levels for energy assistance programs",21139226.18]
["Identify the funding levels needed to increase energy assistance by fifteen percent over the amount provided in 2018 by 2030",3170883.9270000001]
["Identify current energy assistance need",147236441.56]
["Identify the funding levels needed to meet 60% of current energy assistance need by 2030",88341864.936000004]
["Identify the funding levels needed to meet 90% of current energy assistance need by 2050",132512797.404]
["Identify and describe how the utility has made progress toward the 2030 and 2050 funding levels","In 2022, total program costs were $23 million with total bill savings from energy assistance programs of over $15 million. These bill savings make up 10% of PSE’s 2023 estimated electric customers’ energy assistance need, or 87% of total energy assistance funding amounts for electric customers in 2018; \n\nIn 2023, total program costs were over $31 million with total bill savings from energy assistance programs of over $25 million. These bill savings make up 17% of PSE’s 2023 estimated electric customers’ energy assistance need, or 143% of total energy assistance funding levels for electric customers in 2018; \n\nFrom 2022 to 2023, that is an almost $10 million or 65% year on year increase in total bill savings energy assistance for PSE’s electric customers. Furthermore, the administrative overhead decreased from 51% to 25% over bill savings in 2022 and 2023, respectively. From 2022 to 2023, PSE increased total energy assistance program funding from $23 million to over $31 million."]

{"sheet":"Plans to Improve Programs","index":13,"n_rows":2,"n_cols":3,"rows_kept":2,"cut":false,"hidden":false,"merged":[]}
["Utility","Identify and describe changes made to improve the effectiveness of programs between 2020-2022.","Identify and describe the utility's plan to improve the effectiveness of the assessed mechanisms and strategies toward meeting the energy assistance need."]
[{"$f":"'Contacts and Utility Info'!B1","v":"Puget Sound Energy, Inc. "},"PSE WAP: \nProgram staff continued to adaptively manage LIW in response to COVID-19 related challenges in 2021. Challenges included program delays, production impacts, and safety protocols required by Commerce for partnering agencies. The LIW program also demonstrated continuous improvement by partnering with internal and external stakeholders to develop a Phase 2 Low Income Needs Assessment (LINA) report, which was released in December 2021. This report was the qualitative complement to the LINA Phase 1 report released October 2020. PSE developed an action plan in response to the LINA Phase 2 report recommendations with a timeline for implementation and continued to make progress on the action plan through 2022 in partnership with PSE bill assistance programs, the Energy Project, and community action agencies. Examples of progress include but are not limited to, planning and the  launch of a dedicated LIW PSE landing page, transcreation, participated in “Ask an Expert” events where we directly answered customer questions in a webinar format 2x annually, and worked with marketing and communications to strategically target customers who would be likely candidates for the program.   Despite both program and production delays related to COVID-19, PSE demonstrated progress by launching a marketing and outreach campaign in the last quarter of the year. The campaign targeted 10 high needs census blocks in south King County, identified through the PSE LINA Phase 1 report, and consisted of targeted messaging via email and social media. Program staff were able to establish educational and awareness partnerships with 10 trusted, local community-based organizations as a result of this campaign.\n\nPSE HELP: In 2020 PSE removed the LIHEAP “exhausted rule”, which required that customers eligible for LIHEAP receive LIHEAP prior to receiving PSE HELP. Additionally, during the pandemic years, the agencies allowed for mailed in documents and over the phone appointments rather than requiring in person documents and appointments. 10/1/21 PSE raised the income eligibility from 200% Federal Poverty Line to 200% Federal Poverty Line or 80% Area Median Income, whichever is greater. This change greatly increased the number of customers eligible for the program. PSE also raised the minimum grant amount from $100 to $250, providing greater assistance to each HELP recipient. In 2022, PSE adapted its grant calculation formula to better fit that new availability of the program and also added in a 15% supplemental gas usage into the calculation to inflate the grant in advance of anticipated large rate increases.\n\nPSE HELP (Temp. AMP): This program did not exist between 2020 and 2022.\n\nPSE WHF: At the end of 2018, PSE added the ability for customers to donate to the Warm Home Fund with their one time or recurring online payment. This resulted in an average sustained increase in donations of almost $500K per year (2018-2023). In 2021, PSE also changed the eligibility to align with CETA definition, and increased the available funding amounts from $300 to $600 per customer. Additionally, currently, there is also no requirement to have a disconnect notice to receive assistance from WHF, as long as the customer has already received assistance from PSE HELP or is waiting and potentially up for disconnection.\n\nPSE BDR: While this program was not live in 2020-2022, in 2022 PSE began design and collaboration work with internal and external stakeholders on the Bill Discount Rate project in preparation of launching the program October 1, 2023.\n\nPSE Community Solar Income-Qualified: \nPSE launched the program in October 2021 with the first solar project site at Olympia High School. In 2022, three more projects were opened for subscription. \n\nSpecific to assistance programs, PSE’s digital presence has evolved, focusing on reaching vulnerable populations who will benefit from accessing assistance programs. As a result of this more targeted digital presence, the PSE.com assistance pages were visited 739,537 times between January 2023 and September 28th, 2023. For the same time period in 2022 pages were visited 505,632, as compared to 130,090 in 2021.","As outlined in the Company’s 2023 Biennial Clean Energy Implementation Plan (CEIP) Update, one of PSE’s current customer benefit indicators addresses energy security, and is measured through arrearages and disconnections for non-payment, and energy burden. These metrics give PSE insight to the magnitude of the challenges customers are facing, and provide insight to the next steps PSE should take. Within the Biennial CEIP, PSE describes the specific actions to mitigate these barriers through the use of energy assistance programming. The intent of energy assistance programs is to lower energy burden for customers, and minimize instances of arrearages and disconnections. Each metric will be tracked over time to give PSE insight to the effectiveness of these energy assistance programs.  Below are details for how each program intends to engage with customers, especially customers within named communities, and increase participation.\n\nPSE WAP:\n1) Targeted Marketing via paid social media advertising, email campaigns, print advertising including fliers, and postcards mailed to homes. This includes email campaigns and a postcard campaign to target high-risk or vulnerable customers based on income level, Named Communities status, and high energy burden customers. PSE will continue its commitment to build on program enhancements that reach customers by providing and improving in-language outreach and tools to its income-eligible communities. It will also explore other in-language strategies for non-English-dominant customers. 2) Feature the program at in-person and virtual events, including Ask and Expert events with content tailored to PSE assistance programs. 3) Continued close coordination with agency networks and the Energy Project (TEP) and increased coordination and collaboration with State Weatherization staff/utility staff to address state-wide issues such as workforce development, agency capacity, and interaction of state and federal funding sources; 4) Continued commitment by PSE to provide utility funding that keeps pace with inflation and rising construction costs. 5) Localized outreach efforts that increase customer trust and program access.\n\nPSE HELP: PSE is currently improving the PSE HELP/Bill Discount rate application so we may approve more applications at a quicker speed. PSE will be creating a Spanish mail-out application to make it easier for Spanish speaking customers to fill out and return to PSE. PSE will continue to engage customer outreach and marketing teams in promoting the bill assistance programs for customers. We anticipate more discussions with interested parties to potentially incorporate measurements of reaching deepest need, and reaching our goal toward continuing to lower energy burden of our income-qualified customers. \n\nPSE HELP (Temp. AMP): In 2024, PSE will launch its Arrearage Management Program, which will replace the temporary arrearage grant program with a robust program that will forgive 1/12 of a customer’s arrearage for each monthly on time payment of their current bill. As part of that project, PSE will be enabling Spanish language online application for PSE HELP, BDR, and AMP.  PSE is currently working with interested parties to develop this permanent Arrearage Management Plan. There will be more marketing, outreach, and events efforts specifically to promote the program to customers. \n\nPSE BDR: PSE will be evaluating the bill discount rate and its impact on energy burden. PSE will be creating a Spanish mail-out application to make it easier for Spanish speaking customers to fill out and return to PSE. PSE will continue to engage customer outreach and marketing teams in promoting our bill assistance programs for customers. PSE plans to monitor the second year of Bill Discount Rate renewals to gauge the drop-off rate, and plans to discuss with the Low-Income Advisory Committee.\n\nPSE Income-Eligible Community Solar:\n1) Targeted marketing via paid social media advertising, email campaigns, print advertising including fliers, and postcards mailed to homes. This includes email campaigns and a postcard campaigns to target high-risk or vulnerable customers based on income level, named communities status, and high energy burden customers. PSE will continue its commitment to build on program enhancements that reach customers by providing and improving in-language outreach. It will continue to activate other in-language strategies for non-English-dominant customers. \n2) Feature the program at in-person and virtual events, including Ask and Expert events with content tailored to PSE Assistance programs. \n3) Continue to adjust the on-bill energy credit to align with the \"value of solar\" identified through the IRP. \n4) Localized education and outreach efforts that increase customer trust, awareness and understanding of the benefits of solar energy. \n5) Add more solar projects to the system until the program reaches its goal of 50 MW total - a minimum of 30% set aside for low-income customers at no cost. \n\nOutreach, marketing, and events: \nPSE will continue to refine and adjust its outreach strategies to leverage data obtained about where customers in deepest need are and partnering with organizations who serve these customers to share information about assistance programs with them. In addition, as PSE’s outreach team is learning more about our customers in need of assistance programs, we will continue to work towards decreasing barriers to them receiving information and education about these programs and signing up. Where possible, the outreach team will support signing customers up for these programs or guiding them where to do so. \n\nNew energy burden metrics: \nAdditionally, in the Company’s 2024 general rate case (GRC), PSE proposed two new metrics to measure PSE’s progress in reducing energy burden for customers: (1) “Energy Burden Efficacy” as the median percentage reduction in energy burden from energy assistance, among high energy burden customers who receive energy assistance, and (2) “Energy Assistance Delivery Depth” as the percentage of high energy burden customers who received energy assistance. \nThe energy burden efficacy metric would measure PSE’s performance in reducing the energy burden of customers provided the benefit of energy assistance. PSE considers this a sentinel metric in assessing whether PSE is equitably distributing this energy benefit and helping to lessen the economic pressure of being in an energy burdened status. As seen in the section “Assessment of Programs” of this report, PSE already demonstrated some data showing the energy burden efficacy for 2022 and 2023 for the energy assistance programs discussed in this report: PSE WAP/LIW, PSE HELP, Temporary AMP, WHF, BDR, and Income-Eligible Community Solar.\n\nThe Energy Assistance Delivery Depth performance metric would determine what proportion of PSE’s energy burdened customer population is receiving energy assistance. To calculate this metric, PSE would take the count of its energy burdened customer population that receives energy assistance and divide by the count of the energy burdened customer population. The higher the value for this metric, the greater success PSE is achieving at directing its energy assistance resource to its customers most in need of economic benefits. Conversely, a lower score would indicate that PSE should consider adjustments in its energy assistance delivery in order to be in alignment with CETA goals."]

{"sheet":"Info","index":14,"n_rows":2,"n_cols":7,"rows_kept":2,"cut":false,"hidden":true,"merged":[]}
["Utility name","# full time staff","# staff that work on programs","Describe program staffing","Consultant","Consultant description","Shapefile submitted"]
[{"$f":"+Utility_Name","v":"Puget Sound Energy, Inc. "},{"$f":"+Dedicated_Staff","v":17},{"$f":"+Total_Number_Contributing_Staff","v":22},{"$f":"+Staffing_Desc","v":"PSE Weatherization Assistance Program (WAP), also known as Low-Income Weatherization (LIW): PSE assigns 1.75 full time employees (FTE) for the ongoing administration of the PSE Weatherization Assistance Program. These staff are responsible for various aspects of program management, including tracking and reporting, agency payments, planning, data metrics associated with measure offerings and coordination with other support staff including outreach, marketing, systems support, regulatory, and program evaluation.\n\nPSE Home Energy Lifeline Program (HELP) and Temporary Arrearage Management Plan (Temp. AMP) Program: 3 Customer Service Rep I's posting and paying pledges and other credit & billing tasks. 2 Customer Service Clerks posting and paying pledges, Supervisor, Business Analyst, Manager.\n\nPSE Warm Home Fund (WHF): 5 Customer Service Rep I's posting and paying pledges and other credit & billing tasks, 2 Customer Service Clerks posting and paying pledges, Supervisor, Business Analyst, Manager.\n\nPSE Bill Discount Rate (BDR): Currently, 2 FTE Customer Service Rep I's and 3-5 Field Reps assisting entering Mailed in BDR applications and approving online applications. Supervisor, Business Analyst, Manager.\n\nIncome-Eligible Community Solar: Income-eligible Community Solar is part of the overall Community Solar offering. 30% of all Community Solar is set aside for income-eligible customers. 30% of program staff's time is dedicated to managing various aspects of the program management, including tracking and reporting, planning, and coordination with other support staff from outreach and marketing."},{"$f":"+Hired_Consultant","v":"Yes"},{"$f":"+Consultant_Desc","v":"Puget Sound Energy (PSE) hired Cadmus to conduct a Phase 1 PSE Low-Income Household Needs Assessment (LINA). In collaboration with PSE and other regional stakeholders, Cadmus developed a scope of research that covered several topics, with the primary goal of using secondary data to assess the coverage and need of income-eligible customer populations. Cadmus used a combination of PSE program participation and publicly available data to develop a series of maps to illustrate the distribution of underserved communities, considering different metrics, eligibility criteria, and demographic characteristics. The Final Report was release October 2020. Cadmus also completed a Phase 2 Low-Income Household Needs Assessment to assess barriers to program participation, drivers for customer enrollment, and opportunities to close the gap. The final report was released December 2021."},{"$f":"+Shapefile_Submission","v":"Yes"}]

{"sheet":"Programs Roll-Up","index":15,"n_rows":9,"n_cols":46,"rows_kept":9,"cut":false,"hidden":true,"merged":[]}
["Utility name","Program name","Contact","Email","Program type","Other program type","Program subtype","Other program subtype","Match WAC 194-40-030","Eligibility criteria beyond income (Y/N)","Non-income eligibility criteria","Other non-income eligibility criteria","Household benefit level","Enrollment process","Categorical eligibility (Y/N)","Categorical eligibility other","Program participation 2022","Program participation 2023","Program participation eligible population rate tracking (Y/N)","Program participation eligible population rate 2022","Program participation eligibile population rate 2023","Program participation LI households rate tracking (Y/N)","Program participation LI households rate 2022","Program participation LI households rate 2023","Total program costs 2022","Total program costs 2023","Defined budget (Y/N)","Defined budget 2022","Defined budget 2023","Customer bill savings 2022","Customer bill savings 2023","2022 EE Lifetime Savings","2023 EE Lifetime Savings","Program Success Desc. ","Freq. Quantitative Evaluations","Prioritization of higher energy burdens (Y/N)","Prioritization of higher energy burdens desc.","Funding source","Funding source other","Funding collection and forecast","Third party administers","Third party administer roles","Third party direct customer benefits funding","Third party administration funding","Third party total funding","Additional program comments"]
[{"$f":"+Utility_Name","v":"Puget Sound Energy, Inc. "},{"$f":"+P1_Program_Name","v":"PSE Home Weatherization Assistance Program (WAP)"},{"$f":"+P1_Contact_Name","v":"Sandra Sieg"},{"$f":"P1_Contact_Email","v":"sandra.sieg@pse.com"},{"$f":"+P1_Program_Type","v":"Energy efficiency or weatherization"},{"$f":"+P1_Program_Type_Other","v":"NA"},{"$f":"+P1_Subtype","v":"Utility low-income EE or Wx program"},{"$f":"+P1_Subtype_Other","v":"NA"},{"$f":"+P1_WAC_194_40_030","v":"No"},{"$f":"+P1_Eligibility_Criteria_Beyond_Income","v":"No"},{"$f":"+P1_Non_income_Eligibility_Criteria","v":"NA"},{"$f":"+P1_Other_Eligibility_Criteria","v":"Program income eligibility matches WAC 194-40-030; however, it also acknowledges the Federal definition of low income which is 60% State Median Income (SMI) or 200% Federal Poverty Level (FPL), whichever is higher."},{"$f":"+P1_Household_Benefit","v":"Comprehensive Weatherization program where no costs are passed on to customer."},{"$f":"+P1_Enrollment_Process","v":"The PSE Weatherization Assistance Program defers to Department of Commerce policies and regulations governing the Statewide Weatherization Assistance program. To start the enrollment process, customers complete a State Weatherization Assistance application and submit those applications to community action partnership (CAP) agencies and housing authorities contracted with PSE to implement the program. The contracting agencies determine income eligibility. If a customer is considered eligible, an energy audit is conducted on the qualifying residence to determine the mix of weatherization measures that would most benefit the residence."},{"$f":"+P1_Categorical_Eligibility_Enrollment","v":"No"},{"$f":"+P1_Categorical_Eligibility_Other","v":"NA"},{"$f":"+P1_Household_Participation_2022","v":804},{"$f":"+P1_Household_Participation_2023","v":1030},{"$f":"+P1_PP_Eligible_Population_Rate_Tracking","v":"No"},{"$f":"+P1_PP_Eligible_Population_Rate_2022","v":"NA"},{"$f":"+P1_PP_Eligible_Population_Rate_2023","v":"NA"},{"$f":"+P1_PP_Household_Population_Rate_Tracking","v":"No"},{"$f":"+P1_PP_Household_Population_Rate_2022","v":0.22},{"$f":"+P1_PP_Household_Population_Rate_2023","v":0.26},{"$f":"+P1_Program_Costs_2022","v":4686625},{"$f":"+P1_Program_Costs_2023","v":7493690},{"$f":"+P1_Defined_Budget","v":"Yes"},{"$f":"+P1_Budgeted_Funding_2022","v":6108196},{"$f":"+P1_Budgeted_Funding_Program_2023","v":8079753},{"$f":"+P1_Customer_Bill_Savings_2022","v":142309},{"$f":"+P1_Customer_Bill_Savings_2023","v":176387},{"$f":"+P1_EE_2022","v":1167722.19},{"$f":"+P1_EE_2023","v":2553677.66},{"$f":"+P1_Program_Evaluation","v":"PSE measures and evaluates the success of the PSE Weatherization Assistance Program, also known as Low Income Weatherization (LIW), program in compliance with WAC 480-109-110(1)(c), WAC 480-109-120(1)(vi), and relevant Washington Utilities and Transportation Commission (WUTC) orders. PSE has established an Evaluation Measurement and Verification (EM&V) Framework that adopts industry best practices used by PSE and external evaluators to evaluate, verify and document the energy impact savings and the processes used to acquire those savings. The Framework is attached to PSE’s 2024-25 Biennial Conservation Plan in Exhibit 6, Supplement 1 (Docket UE – 230892; Docket UG – 230893) and guides the development of EM&V plans for specific evaluation activities.  Formal program evaluations are conducted by third-party consultants and evaluation reports are published in PSE’s Annual and Biennial Conservation Reports filed with the WUTC."},{"$f":"P1_Quantitative_Freq","v":"In compliance with PSE’s EM&V Framework, PSE evaluates all programs at least once during a four-year cycle. The most recent WAP/LIW program evaluation was conducted by a third-party evaluator (DNV Energy Insights) and covered the 2019-2020 program years. The subsequent evaluation report was published in PSE’s 2021 Annual Conservation Report filed with the UTC on April 1, 2022 (Docket UE-190905; Docket UG-190913). The WAP/LIW program impact evaluation developed retrospective estimates of energy savings attributable to program in the 2019-2020 program period using methodology consistent with whole house savings estimation best practices. More information on the impact evaluation methodology and findings are published in the program evaluation report. PSE will conduct a follow-up program impact and process evaluation of the WAP/LIW program during the 2024-25 Biennium."},{"$f":"P1_Prioritize_Energy_Burden","v":"Yes"},{"$f":"+P1_Prioritize_Energy_Burden_Desc","v":"The PSE Weatherization Assistance Program defers to Commerce policies and regulations governing the Statewide Weatherization Assistance program. While Commerce does not use energy burden to determine program eligibility, policies do use higher energy burden as a way to prioritize households. Furthermore, PSE prioritizes households with higher energy burden in its marketing tactics for the PSE Weatherization Assistance Program."},{"$f":"+P1_Funding_Source","v":"Funds collected through customer rates"},{"$f":"+P1_Funding_Source_Desc","v":"NA"},{"$f":"+P1_Funding_Collection_Forecast","v":"Program funds are collected through customer rates. PSE uses a methodology called \"Peak Credit Method\" for distributing and collecting funds across rate classes. PSE has a conservation rider (Schedule 120) for all of its Energy Efficiency programs including Weatherization Assistance. In addition to that, PSE owners provide funding not recovered from ratepayers, for health and safety measures and repairs that do not have savings associated with the measures. PSE spends what is prudent throughout the year and trues up rates annually."},{"$f":"+P1_Third_Party_Administrators","v":"PSE has contracts with 10 Community Action Agencies/Community Action Partnership Agencies and Housing Authorities to install energy efficiency measures in eligible homes. The agencies are:\n1. Community Action Council of Lewis, Mason, and Thurston Counties (CAC), \n2. Pierce County Human Services, \n3. Metropolitan Development Council (MDC), \n4. King County Housing Authority (KCHA), \n5. Snohomish County Department of Natural Resources, \n6. Kitsap Community Resources (KCR), \n7. Housing Authority of Skagit County (HASC), \n8. Opportunity Council (OC), \n9. HopeSource, and\n10. Seattle HomeWise"},{"$f":"+P1_Third_Party_Administration_Desc","v":"The contracting agencies implement the program including application processing, income verification, agency-specific marketing, audits, inspections, energy efficiency measure installation. PSE makes monthly payments to contracting agencies for energy efficiency measures installed. PSE also provides marketing and outreach support."},{"$f":"+P1_Third_Party_DCB_Funding","v":8822238},{"$f":"+P1_Third_Party_Admin_Funding","v":2646671},{"$f":"+P1_Third_Party_Total_Funding","v":11468909},{"$f":"+P1_Additional_Comments","v":"For Lines 44-46:\nYR2022 - $3,391,194;   YR2023 -$ 5,431,044\nYR2022 - $1,017,358;   YR2023 - $1,629,313\nYR2022 - $4,408,552;   YR2023 - $7,060,357"}]
["Puget Sound Energy, Inc. ",{"$f":"+P2_Program_Name","v":"PSE Home Energy Lifeline Program (HELP)"},{"$f":"+P2_Contact_Name","v":"Suzanne Sasville"},{"$f":"P2_Contact_Email","v":"suzanne.sasville@pse.com"},{"$f":"+P2_Program_Type","v":"Bill assistance"},{"$f":"+P2_Program_Type_Other","v":"NA"},{"$f":"+P2_Subtype","v":"Grant (lump sum payment)"},{"$f":"+P2_Subtype_Other","v":"Grant (lump sum payment) for bill assistance and arrearage assistance"},{"$f":"+P2_WAC_194_40_030","v":"Yes"},{"$f":"+P2_Eligibility_Criteria_Beyond_Income","v":"No"},{"$f":"+P2_Non_income_Eligibility_Criteria","v":"NA"},{"$f":"+P2_Other_Eligibility_Criteria","v":"NA"},{"$f":"+P2_Household_Benefit","v":"Grant amount is designed to pay 20-60% of the annual energy usage. If customer has arrearage balances, the grant first applies to any arrearage balances on customer's account. The remaining of the grant amount would be available for offsetting current and future energy bills."},{"$f":"+P2_Enrollment_Process","v":"Customers may apply on pse.com, with a mail-in application, or through a Community Action Agency, also known as Community Action Partnership (CAP) Agency, by self-declaring the number of people living in their household and the monthly gross income amount. The CAP agency processes the application. PSE posts the Pledge and payment to the customer's account."},{"$f":"+P2_Categorical_Eligibility_Enrollment","v":"No"},{"$f":"+P2_Categorical_Eligibility_Other","v":"NA"},{"$f":"+P2_Household_Participation_2022","v":22914},{"$f":"+P2_Household_Participation_2023","v":32218},{"$f":"+P2_PP_Eligible_Population_Rate_Tracking","v":"No"},{"$f":"+P2_PP_Eligible_Population_Rate_2022","v":6.39},{"$f":"+P2_PP_Eligible_Population_Rate_2023","v":8.06},{"$f":"+P2_PP_Household_Population_Rate_Tracking","v":"No"},{"$f":"+P2_PP_Household_Population_Rate_2022","v":6.39},{"$f":"+P2_PP_Household_Population_Rate_2023","v":8.06},{"$f":"+P2_Program_Costs_2022","v":17137905},{"$f":"+P2_Program_Costs_2023","v":20868661},{"$f":"+P2_Defined_Budget","v":"Yes"},{"$f":"+P2_Budgeted_Funding_2022","v":25461030},{"$f":"+P2_Budgeted_Funding_Program_2023","v":25573318},{"$f":"+P2_Customer_Bill_Savings_2022","v":13918161},{"$f":"+P2_Customer_Bill_Savings_2023","v":22280446},{"$f":"+P2_EE_2022","v":"NA"},{"$f":"+P2_EE_2023","v":"NA"},{"$f":"+P2_Program_Evaluation","v":"PSE measures the success of the HELP program by comparing the number of program participants against past years programs with the intent to increase participation, by the number of successful pledges and payments, and by continued energy burden analysis."},{"$f":"P2_Quantitative_Freq","v":"Annually in May of each year, PSE issues a report of the HELP program that can be found on the WUTC website (Docket UE-011570 and Docket UG-011571)."},{"$f":"P2_Prioritize_Energy_Burden","v":"No"},{"$f":"+P2_Prioritize_Energy_Burden_Desc","v":"NA"},{"$f":"+P2_Funding_Source","v":"Ratepayer funds"},{"$f":"+P2_Funding_Source_Desc","v":"NA"},{"$f":"+P2_Funding_Collection_Forecast","v":"Program funds are collected through rates annually 10/1-9/30; electric funds through electric ratepayers. PSE uses a methodology called 'equal percent allocation' for collecting funds across rate classes. The Community Action Partnership agencies and PSE spend what they can from what is available throughout the program year and PSE trues up rates annually. Funds are forecasted based on expenditure and/or meeting the caps of the Schedule 129."},{"$f":"+P2_Third_Party_Administrators","v":"PSE has contracts with 11 Community Action Agencies/Community Action Partnership Agencies. The agencies are: \n1. Community Action Council of Lewis, Mason, and Thurston Counties (CAC), \n2. Pierce County Human Services, \n3. Metropolitan Development Council (MDC), \n4. Hopelink, \n5. Multi-Service Center, \n6. Byrd Barr Place, \n7. Snohomish County Human Service, \n8. Kitsap Community Resources (KCR), \n9. Community Action of Skagit County, \n10. Opportunity Council (OC), and \n11. HopeSource."},{"$f":"+P2_Third_Party_Administration_Desc","v":"The contracting agencies administer the program including some application creation, application processing, and sending pay lists to PSE, energy education, correcting HELP information during the Verification process of the Bill Discount Rate, agency-specific marketing, marketing and outreach support."},{"$f":"+P2_Third_Party_DCB_Funding","v":40317134},{"$f":"+P2_Third_Party_Admin_Funding","v":10717213},{"$f":"+P2_Third_Party_Total_Funding","v":51034348},{"$f":"+P2_Additional_Comments","v":"For Lines 44-46: Electric funds:\nYR2022 - $20,114,213;   YR2023 - $20,202,921\nYR2022 - $5,346,816;   YR2023 - $5,370,397\nYR2022 - $25,461,030;   YR2023 - $25,573,318"}]
["Puget Sound Energy, Inc. ",{"$f":"+P3_Program_Name","v":"PSE Temporary Arrearage Management Plan (AMP)"},{"$f":"+P3_Contact_Name","v":"Suzanne Sasville"},{"$f":"P3_Contact_Email","v":"suzanne.sasville@pse.com"},{"$f":"+P3_Program_Type","v":"Arrearage assistance"},{"$f":"+P3_Program_Type_Other","v":"NA"},{"$f":"+P3_Subtype","v":"Other"},{"$f":"+P3_Subtype_Other","v":"Grant-based arrearage assistance for accounts with past due balances greater than 1 day past due"},{"$f":"+P3_WAC_194_40_030","v":"Yes"},{"$f":"+P3_Eligibility_Criteria_Beyond_Income","v":"Yes"},{"$f":"+P3_Non_income_Eligibility_Criteria","v":"Other"},{"$f":"+P3_Other_Eligibility_Criteria","v":"NA"},{"$f":"+P3_Household_Benefit","v":"Grant amount pays up to $500 of arrears older than 1 day."},{"$f":"+P3_Enrollment_Process","v":"Customers may apply on pse.com, with a mail-in application, or through a Community Action Agency, also known as Community Action Partnership (CAP) Agency, by self-declaring the number of people living in their household and the monthly gross income amount. The CAP agency processes the application. PSE posts the Pledge and payment to the customer's account."},{"$f":"+P3_Categorical_Eligibility_Enrollment","v":"No"},{"$f":"+P3_Categorical_Eligibility_Other","v":"NA"},{"$f":"+P3_Household_Participation_2022","v":0},{"$f":"+P3_Household_Participation_2023","v":323},{"$f":"+P3_PP_Eligible_Population_Rate_Tracking","v":"No"},{"$f":"+P3_PP_Eligible_Population_Rate_2022","v":"NA"},{"$f":"+P3_PP_Eligible_Population_Rate_2023","v":0.08},{"$f":"+P3_PP_Household_Population_Rate_Tracking","v":"No"},{"$f":"+P3_PP_Household_Population_Rate_2022","v":"NA"},{"$f":"+P3_PP_Household_Population_Rate_2023","v":0.08},{"$f":"+P3_Program_Costs_2022","v":0},{"$f":"+P3_Program_Costs_2023","v":107972},{"$f":"+P3_Defined_Budget","v":"Yes"},{"$f":"+P3_Budgeted_Funding_2022","v":"NA"},{"$f":"+P3_Budgeted_Funding_Program_2023","v":1000000},{"$f":"+P3_Customer_Bill_Savings_2022","v":0},{"$f":"+P3_Customer_Bill_Savings_2023","v":107972},{"$f":"+P3_EE_2022","v":"NA"},{"$f":"+P3_EE_2023","v":"NA"},{"$f":"+P3_Program_Evaluation","v":"PSE will measure the success of the Temp. AMP program by evaluating the amount of arrearage funding distributed, against the total arrearages prior to the start of the program year. There are only 3 months of this program in 2023 so evaluation will take place in Q4 of 2024."},{"$f":"P3_Quantitative_Freq","v":"Annually in May of each year, PSE issues a report of the HELP program that can be found on the WUTC website (Docket UE-011570 and Docket UG-011571). For reporting in May of 2025, the Temporary AMP will be in the report of 10/1/23-9/30/24."},{"$f":"P3_Prioritize_Energy_Burden","v":"No"},{"$f":"+P3_Prioritize_Energy_Burden_Desc","v":"NA"},{"$f":"+P3_Funding_Source","v":"Ratepayer funds"},{"$f":"+P3_Funding_Source_Desc","v":"NA"},{"$f":"+P3_Funding_Collection_Forecast","v":"Program funds are collected through rates annually 10/1-9/30; electric funds through electric ratepayers. PSE uses a methodology called 'equal percent allocation' for collecting funds across rate classes. The Community Action Partnership agencies and PSE spend what they can from what is available throughout the program year and PSE trues up rates annually. Funds are forecasted based on expenditure and/or meeting the caps of the Schedule 129. "},{"$f":"+P3_Third_Party_Administrators","v":"PSE has contracts with 11 Community Action Agencies/Community Action Partnership Agencies. The agencies are: \n1. Community Action Council of Lewis, Mason, and Thurston Counties (CAC), \n2. Pierce County Human Services, \n3. Metropolitan Development Council (MDC), \n4. Hopelink, \n5. Multi-Service Center, \n6. Byrd Barr Place, \n7. Snohomish County Human Service, \n8. Kitsap Community Resources (KCR), \n9. Community Action of Skagit County, \n10. Opportunity Council (OC), and \n11. HopeSource."},{"$f":"+P3_Third_Party_Administration_Desc","v":"The contracting agencies administer the program including some application creation, application processing, and sending pay lists to PSE, energy education, agency-specific marketing, marketing and outreach support."},{"$f":"+P3_Third_Party_DCB_Funding","v":0},{"$f":"+P3_Third_Party_Admin_Funding","v":0},{"$f":"+P3_Third_Party_Total_Funding","v":0},{"$f":"+P3_Additional_Comments","v":"Temporary AMP program began in October 1, 2023, so reporting for 2022 is not applicable, and data reported for 2023 is only for three months of 2023. Furthermore, for lines 44-46 and for cell C30, data for Temp. AMP could not be isolated and is included in numbers reported for PSE HELP."}]
["Puget Sound Energy, Inc. ",{"$f":"+P4_Program_Name","v":"PSE Warm Home Fund (WHF)"},{"$f":"+P4_Contact_Name","v":"Suzanne Sasville"},{"$f":"P4_Contact_Email","v":"suzanne.sasville@pse.com"},{"$f":"+P4_Program_Type","v":"Bill assistance"},{"$f":"+P4_Program_Type_Other","v":"NA"},{"$f":"+P4_Subtype","v":"Other"},{"$f":"+P4_Subtype_Other","v":"Grant-based bill and arrearage assistance program"},{"$f":"+P4_WAC_194_40_030","v":"Yes"},{"$f":"+P4_Eligibility_Criteria_Beyond_Income","v":"Yes"},{"$f":"+P4_Non_income_Eligibility_Criteria","v":"Emergency assistance"},{"$f":"+P4_Other_Eligibility_Criteria","v":"NA"},{"$f":"+P4_Household_Benefit","v":"Grant amount pays up to $600 of arrears based on a disconnection notice."},{"$f":"+P4_Enrollment_Process","v":"Customers may contact the Salvation Army by phone or in-person with their notice and provide supporting documentation for income. The Salvation Army sends the pledge and payment to PSE. PSE posts the Pledge and payment to the customer's account."},{"$f":"+P4_Categorical_Eligibility_Enrollment","v":"No"},{"$f":"+P4_Categorical_Eligibility_Other","v":"NA"},{"$f":"+P4_Household_Participation_2022","v":1937},{"$f":"+P4_Household_Participation_2023","v":2745},{"$f":"+P4_PP_Eligible_Population_Rate_Tracking","v":"No"},{"$f":"+P4_PP_Eligible_Population_Rate_2022","v":0.54},{"$f":"+P4_PP_Eligible_Population_Rate_2023","v":0.69},{"$f":"+P4_PP_Household_Population_Rate_Tracking","v":"No"},{"$f":"+P4_PP_Household_Population_Rate_2022","v":0.54},{"$f":"+P4_PP_Household_Population_Rate_2023","v":0.69},{"$f":"+P4_Program_Costs_2022","v":914412},{"$f":"+P4_Program_Costs_2023","v":1806627},{"$f":"+P4_Defined_Budget","v":"Yes"},{"$f":"+P4_Budgeted_Funding_2022","v":1366500},{"$f":"+P4_Budgeted_Funding_Program_2023","v":1332716},{"$f":"+P4_Customer_Bill_Savings_2022","v":1102366},{"$f":"+P4_Customer_Bill_Savings_2023","v":1660205},{"$f":"+P4_EE_2022","v":"NA"},{"$f":"+P4_EE_2023","v":"NA"},{"$f":"+P4_Program_Evaluation","v":"PSE measures the success of the Warm Home Fund program by evaluating the expenditure to total amount collected. "},{"$f":"P4_Quantitative_Freq","v":"Annually in December of each year, the Salvation Army issues a report of the program expenditures to PSE."},{"$f":"P4_Prioritize_Energy_Burden","v":"No"},{"$f":"+P4_Prioritize_Energy_Burden_Desc","v":"NA"},{"$f":"+P4_Funding_Source","v":"Donations"},{"$f":"+P4_Funding_Source_Desc","v":"NA"},{"$f":"+P4_Funding_Collection_Forecast","v":"Funds are collected through donations by PSE customers, retirees/employees and shareholders. The funds are given monthly to the Salvation Army to administer the Warm Home Fund program. "},{"$f":"+P4_Third_Party_Administrators","v":"The Salvation Army"},{"$f":"+P4_Third_Party_Administration_Desc","v":"The Salvation Army implements the program including income verification, sending pledges and payment to PSE."},{"$f":"+P4_Third_Party_DCB_Funding","v":2414453},{"$f":"+P4_Third_Party_Admin_Funding","v":284763},{"$f":"+P4_Third_Party_Total_Funding","v":2699216},{"$f":"+P4_Additional_Comments","v":"For all reported Warm Home Fund data the numbers represent total collected and distributed funds regardless of energy type (gas and electric), because payments are not tracked by energy type.  \nFor Lines 44-46:\nYR2022 - $1,216,270;   YR2023 - $1,198,183\nYR2022 - $150,230;   YR2023 - $134,533\nYR2022 - $1,366,500;   YR2023 - $1,332,716"}]
["Puget Sound Energy, Inc. ",{"$f":"+P5_Program_Name","v":"PSE Bill Discount Rate (BDR)"},{"$f":"+P5_Contact_Name","v":"Suzanne Sasville"},{"$f":"P5_Contact_Email","v":"suzanne.sasville@pse.com"},{"$f":"+P5_Program_Type","v":"Bill assistance"},{"$f":"+P5_Program_Type_Other","v":"NA"},{"$f":"+P5_Subtype","v":"Tiered bill discount program"},{"$f":"+P5_Subtype_Other","v":"NA"},{"$f":"+P5_WAC_194_40_030","v":"Yes"},{"$f":"+P5_Eligibility_Criteria_Beyond_Income","v":"No"},{"$f":"+P5_Non_income_Eligibility_Criteria","v":"NA"},{"$f":"+P5_Other_Eligibility_Criteria","v":"NA"},{"$f":"+P5_Household_Benefit","v":"Discount Tiers, Qualifying Monthly Household Income Limit, Discount Amount\nT1-> 0% FPL to ≤ 20% FPL* 45%\nT2-> >20% FPL to ≤ 50% FPL 40%\nT3-> >50% FPL to ≤ 100% FPL 20%\nT4-> >100% FPL to ≤ 150% FPL  15%\nT5-> >150% FPL to ≤ 200% FPL 10%\nT6-> >200% FPL to ≤ 80% AMI** 5%\n\n*FPL is Federal Poverty Level\n**AMI is Area Median Income"},{"$f":"+P5_Enrollment_Process","v":"Customers may apply on pse.com, with a mail-in application, or through a Community Action Agency by self-declaring the number of people living in the household and the monthly gross income amount. PSE processes the application and enrolls eligible customers in the discount rate."},{"$f":"+P5_Categorical_Eligibility_Enrollment","v":"No"},{"$f":"+P5_Categorical_Eligibility_Other","v":"NA"},{"$f":"+P5_Household_Participation_2022","v":0},{"$f":"+P5_Household_Participation_2023","v":18180},{"$f":"+P5_PP_Eligible_Population_Rate_Tracking","v":"No"},{"$f":"+P5_PP_Eligible_Population_Rate_2022","v":"NA"},{"$f":"+P5_PP_Eligible_Population_Rate_2023","v":4.55},{"$f":"+P5_PP_Household_Population_Rate_Tracking","v":"No"},{"$f":"+P5_PP_Household_Population_Rate_2022","v":"NA"},{"$f":"+P5_PP_Household_Population_Rate_2023","v":4.55},{"$f":"+P5_Program_Costs_2022","v":0},{"$f":"+P5_Program_Costs_2023","v":615600},{"$f":"+P5_Defined_Budget","v":"No"},{"$f":"+P5_Budgeted_Funding_2022","v":"NA"},{"$f":"+P5_Budgeted_Funding_Program_2023","v":"NA"},{"$f":"+P5_Customer_Bill_Savings_2022","v":0},{"$f":"+P5_Customer_Bill_Savings_2023","v":615600},{"$f":"+P5_EE_2022","v":"NA"},{"$f":"+P5_EE_2023","v":"NA"},{"$f":"+P5_Program_Evaluation","v":"There will be an evaluation of the first year of the Bill Discount Rate and its impact (along with HELP with which BDR was designed to work together) on energy burden reduction to 6% or less."},{"$f":"P5_Quantitative_Freq","v":"The Bill Discount Rate program started on 10/1/2023 so after each completed month PSE measures the quantity of applications and their status's.    "},{"$f":"P5_Prioritize_Energy_Burden","v":"No"},{"$f":"+P5_Prioritize_Energy_Burden_Desc","v":"NA"},{"$f":"+P5_Funding_Source","v":"Ratepayer funds"},{"$f":"+P5_Funding_Source_Desc","v":"NA"},{"$f":"+P5_Funding_Collection_Forecast","v":"Program funds are collected through rates annually 10/1-9/30; electric funds from electric ratepayers. Funds collected under electric Schedule 129 (PSE HELP) that were not distributed by the end of the Program year that they were designated for, may be utilized for the funding of this schedule. Any additional funding required for the discount provided in electric Schedule 7BDR as well as for program costs, comes from the electric Bill Discount Rate Rider Schedule 129D."},{"$f":"+P5_Third_Party_Administrators","v":"PSE administers this program and has contracts with 11 Community Action Agencies/Community Action Partnership Agencies for doing the Eligibility Verification process of the program. The agencies are:\n1. Community Action Council of Lewis, Mason, and Thurston Counties (CAC), \n2. Pierce County Human Services, \n3. Metropolitan Development Council (MDC), \n4. Hopelink, \n5. Multi-Service Center, \n6. Byrd Barr Place, \n7. Snohomish County Human Service, \n8. Kitsap Community Resources (KCR), \n9. Community Action of Skagit County , \n10. Opportunity Council (OC), and\n11. HopeSource."},{"$f":"+P5_Third_Party_Administration_Desc","v":"The contracting agencies perform the Bill Discount Rate Eligibility Verification process, which entails verifying the eligibility of 5% of BDR recipients each month. "},{"$f":"+P5_Third_Party_DCB_Funding","v":"NA"},{"$f":"+P5_Third_Party_Admin_Funding","v":0},{"$f":"+P5_Third_Party_Total_Funding","v":"Unlimited"},{"$f":"+P5_Additional_Comments","v":"BDR is a new program that began on October 1, 2023, so reporting for 2022 is not applicable, and data reported for 2023 is only for three months of 2023."}]
["Puget Sound Energy, Inc. ",{"$f":"+P6_Program_Name","v":"PSE Income-Eligible Community Solar"},{"$f":"+P6_Contact_Name","v":"Leslie Myers"},{"$f":"P6_Contact_Email","v":"leslie.myers@pse.com"},{"$f":"+P6_Program_Type","v":"Low-income solar"},{"$f":"+P6_Program_Type_Other","v":"NA"},{"$f":"+P6_Subtype","v":"Low-income community solar"},{"$f":"+P6_Subtype_Other","v":"NA"},{"$f":"+P6_WAC_194_40_030","v":"Yes"},{"$f":"+P6_Eligibility_Criteria_Beyond_Income","v":"Yes"},{"$f":"+P6_Non_income_Eligibility_Criteria","v":"Other"},{"$f":"+P6_Other_Eligibility_Criteria","v":"NA"},{"$f":"+P6_Household_Benefit","v":"$11 - 21 per share per month"},{"$f":"+P6_Enrollment_Process","v":"Customer reviews Community Solar project list with available space; selects preferred project from that list; logs into account; self-attests that they qualify; a widget determines how many shares they are eligible for; customer selects desired # of shares (up to 2); enroll button; receives confirmation page and automated Welcome email."},{"$f":"+P6_Categorical_Eligibility_Enrollment","v":"No"},{"$f":"+P6_Categorical_Eligibility_Other","v":"NA"},{"$f":"+P6_Household_Participation_2022","v":1103},{"$f":"+P6_Household_Participation_2023","v":1415},{"$f":"+P6_PP_Eligible_Population_Rate_Tracking","v":"Yes"},{"$f":"+P6_PP_Eligible_Population_Rate_2022","v":0.57999999999999996},{"$f":"+P6_PP_Eligible_Population_Rate_2023","v":0.35},{"$f":"+P6_PP_Household_Population_Rate_Tracking","v":"Yes"},{"$f":"+P6_PP_Household_Population_Rate_2022","v":0.31},{"$f":"+P6_PP_Household_Population_Rate_2023","v":0.35},{"$f":"+P6_Program_Costs_2022","v":272758},{"$f":"+P6_Program_Costs_2023","v":528516},{"$f":"+P6_Defined_Budget","v":"No"},{"$f":"+P6_Budgeted_Funding_2022","v":"NA"},{"$f":"+P6_Budgeted_Funding_Program_2023","v":"NA"},{"$f":"+P6_Customer_Bill_Savings_2022","v":181807},{"$f":"+P6_Customer_Bill_Savings_2023","v":380454},{"$f":"+P6_EE_2022","v":"NA"},{"$f":"+P6_EE_2023","v":"NA"},{"$f":"+P6_Program_Evaluation","v":"Program strives to maintain 95% enrollment for the available income-eligible shares; when new sites are opened the goal is to reach 95% within six months."},{"$f":"P6_Quantitative_Freq","v":"Monthly"},{"$f":"P6_Prioritize_Energy_Burden","v":"Yes"},{"$f":"+P6_Prioritize_Energy_Burden_Desc","v":"targeted marketing and high-touch outreach efforts"},{"$f":"+P6_Funding_Source","v":"Other"},{"$f":"+P6_Funding_Source_Desc","v":"The program is self-funded by subscribers. Some costs for buying down the shares come from Clean Energy Implementation Plan (CEIP) funding, Green Power Reserves and we anticipate State/Federal dollars from tax incentives and the Community Solar Expansion Program."},{"$f":"+P6_Funding_Collection_Forecast","v":"NA"},{"$f":"+P6_Third_Party_Administrators","v":"NA"},{"$f":"+P6_Third_Party_Administration_Desc","v":"NA"},{"$f":"+P6_Third_Party_DCB_Funding","v":"NA"},{"$f":"+P6_Third_Party_Admin_Funding","v":"NA"},{"$f":"+P6_Third_Party_Total_Funding","v":"NA"},{"$f":"+P6_Additional_Comments","v":"Income-Eligible Community Solar is a new program that began in October 2022 offering 1 share per income-eligible customer, and it was expanded to two shares per income-eligible customer in October of 2023. In 2022, Community Solar had 1,166 shares available for income-eligible subscription; 4,216 in 2023."}]
["Puget Sound Energy, Inc. ",{"$f":"+P7_Program_Name","v":0},{"$f":"+P7_Contact_Name","v":0},{"$f":"P7_Contact_Email","v":0},{"$f":"+P7_Program_Type","v":0},{"$f":"+P7_Program_Type_Other","v":0},{"$f":"+P7_Subtype","v":0},{"$f":"+P7_Subtype_Other","v":0},{"$f":"+P7_WAC_194_40_030","v":0},{"$f":"+P7_Eligibility_Criteria_Beyond_Income","v":0},{"$f":"+P7_Non_income_Eligibility_Criteria","v":0},{"$f":"+P7_Other_Eligibility_Criteria","v":0},{"$f":"+P7_Household_Benefit","v":0},{"$f":"+P7_Enrollment_Process","v":0},{"$f":"+P7_Categorical_Eligibility_Enrollment","v":0},{"$f":"+P7_Categorical_Eligibility_Other","v":0},{"$f":"+P7_Household_Participation_2022","v":0},{"$f":"+P7_Household_Participation_2023","v":0},{"$f":"+P7_PP_Eligible_Population_Rate_Tracking","v":0},{"$f":"+P7_PP_Eligible_Population_Rate_2022","v":0},{"$f":"+P7_PP_Eligible_Population_Rate_2023","v":0},{"$f":"+P7_PP_Household_Population_Rate_Tracking","v":0},{"$f":"+P7_PP_Household_Population_Rate_2022","v":0},{"$f":"+P7_PP_Household_Population_Rate_2023","v":0},{"$f":"+P7_Program_Costs_2022","v":0},{"$f":"+P7_Program_Costs_2023","v":0},{"$f":"+P7_Defined_Budget","v":0},{"$f":"+P7_Budgeted_Funding_2022","v":0},{"$f":"+P7_Budgeted_Funding_Program_2023","v":0},{"$f":"+P7_Customer_Bill_Savings_2022","v":0},{"$f":"+P7_Customer_Bill_Savings_2023","v":0},{"$f":"+P7_EE_2022","v":0},{"$f":"+P7_EE_2023","v":0},{"$f":"+P7_Program_Evaluation","v":0},{"$f":"P7_Quantitative_Freq","v":0},{"$f":"P7_Prioritize_Energy_Burden","v":0},{"$f":"+P7_Prioritize_Energy_Burden_Desc","v":0},{"$f":"+P7_Funding_Source","v":0},{"$f":"+P7_Funding_Source_Desc","v":0},{"$f":"+P7_Funding_Collection_Forecast","v":0},{"$f":"+P7_Third_Party_Administrators","v":0},{"$f":"+P7_Third_Party_Administration_Desc","v":0},{"$f":"+P7_Third_Party_DCB_Funding","v":0},{"$f":"+P7_Third_Party_Admin_Funding","v":0},{"$f":"+P7_Third_Party_Total_Funding","v":0},{"$f":"+P7_Additional_Comments","v":0}]
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{"sheet":"Utilities","index":16,"n_rows":55,"n_cols":1,"rows_kept":55,"cut":false,"hidden":true,"merged":[]}
["Avista Corp. "]
["Benton County PUD No 1"]
["Benton Rural Electric Assn"]
["Big Bend Electric Coop, Inc"]
["Centralia City Light"]
["Chelan County PUD No 1"]
["Chewelah Electric Dept"]
["City of Cheney Light Dept"]
["City of Coulee Dam Light Dept"]
["City of McCleary Public Utility"]
["City of Milton Electric Division"]
["City of Port Angeles"]
["City of Sumas Electric Services"]
["Clallam County PUD No 1"]
["Clark County PUD No 1"]
["Columbia Rural Elec Assn, Inc"]
["Cowlitz County PUD No 1"]
["Douglas County PUD No 1"]
["Ellensburg Energy Services Dept"]
["Elmhurst Mutual Power & Light Co"]
["Ferry County PUD No 1"]
["Franklin County PUD No 1"]
["Grant County PUD No 2"]
["Grays Harbor County PUD No 1"]
["Inland Power & Light Company"]
["Jefferson County PUD No 1"]
["Kittitas County PUD No 1"]
["Klickitat County PUD No 1"]
["Lakeview Light & Power"]
["Lewis County PUD No 1"]
["Mason County PUD No 1"]
["Mason County PUD No 3"]
["Modern Electric Water Company"]
["Nespelem Valley Electric Coop"]
["Ohop Mutual Light Company, Inc"]
["Okanogan County Elec Coop, Inc"]
["Okanogan County PUD No 1"]
["Orcas Power & Light Coop"]
["PacifiCorp "]
["Pacific County PUD No 2"]
["Parkland Light & Water Company"]
["Pend Oreille County PUD No 1"]
["Peninsula Light Company"]
["Puget Sound Energy, Inc. "]
["Richland Energy Services"]
["Seattle City Light"]
["Skamania County PUD No 1"]
["Snohomish County PUD No 1"]
["Steilacoom Public Works"]
["Tacoma Power"]
["Tanner Electric Coop"]
["Town of Eatonville"]
["Town of Ruston Utility Dept"]
["Vera Irrigation District #15"]
["Wahkiakum County PUD No 1"]

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["Tiered bill discount program"]
["Emergency bill assistance"]
["BPA low-income EE or Wx program"]
["Utility low-income EE or Wx program"]
["Low-income community solar"]
["Arrearage Assistance for accounts with past due balances greater than 90 days"]
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