Introduction By notice dated January 21, 1998, the Washington Utilities and Transportation Commission (WUTC or Commission) issued a Notice of Opportunity to File Comments in this docket. The Washington Independent Telephone Association (WITA) welcomes the opportunity to address these very important issues of universal service reform and access reform. In these Comments, WITA will address the importance of establishing a universal service program. Then, WITA will discuss access reform issues and the alternative approaches to access reform set out in the Commission’s January 21, 1998 notice. The third portion of these Comments will discuss a rural competition plan. The fourth and concluding section will tie together the interrelationship between universal service, access reform, and rural competition. Recommendations WITA recommends that the Commission establish a two-track process for this docket — the first track for non-rural carriers and the second track for rural carriers. It is also WITA’s recommendation that the Commission call for a formal round of reply comments. WITA recognizes that the January 21 notice asked for comments on other parties’ previously filed written comments, as well as presentations at the workshop. It may be worthwhile to have a round of formal replies to the written comments that are filed in response to the January 21 notice. Such a round of reply comments would not unduly delay the docket. A rule proposal could be brought before the Commission in early April. Discussion 1. A state universal service program is critically needed. Access reform and universal service reform go hand in hand. All parties recognize that incumbent local exchange companies (ILECs) have received significant contribution to universal service from access charges. This is especially true for the rural ILECs. At the workshop, information was provided by TDS Telecom that demonstrated what could happen to the rates paid by customers in Asotin Telephone Company’s service areas if access reform on the intrastate level mirrored what has happened on the interstate level (at least for non-rural companies). To date, the FCC’s action on access reform has addressed only the price cap companies. See In the Matter of Implementation of the Local Competition Provisions in the Telecommunications Act of 1996, First Report and Order, CC Docket No. 96-98 (FCC 96-325)(Released August 8, 1996). The FCC has stated that it will engage in a separate proceeding to address the rate of return companies. Although there is some mix-and-match, by and large, the small companies that qualify as rural companies under the Telecommunications Act of 1996 are also rate of return companies in the FCC’s lexicon. See Attachment 1. The figures provided demonstrate that customers in Asotin Telephone Company would see increases of $9.50 per month. Asotin also showed what would happen if other events took place, such as if certain of the proposed separation reforms occur. It is important to keep in mind what is happening at the federal level. The FCC seems to be absolutely determined to shift as many costs as possible to the state. This means that there is increasing need to establish a universal service program on the state level. At the workshop, Pacific Telecom, Inc. (PTI) presented information on where support is derived for the service provided to its rural customers, focusing on Telephone Utilities of Washington, Inc. service areas. PTI divided their customers into five density zones. The information they provided compared the existing local rate and other revenue sources, notably access charges and federal universal service support, to the average cost of the loop in each of the density zones. The results are enclosed as Attachment 2. In the lowest density zone (i.e., least dense), it costs over $260 per month to provide service to those customers. A great deal of the support ($140 per month) to be sure those customers receive up-to-date, modern telecommunications service at an affordable rate is through revenues derived from access charges. Another example of this interrelationship can be found in examining the revenue received from the Washington Exchange Carrier Association (WECA). As pointed out at page 1 of WECA’s opening comments in this docket, in many cases total access revenue provides over fifty percent of a rural telecommunications company’s total revenue. The WECA member companies derive a significant amount of revenue from the non-traffic sensitive rates that are established through the WECA pool. The amount ranges from $6.06 to $60.12 per line per month. Attachment 3 provides a company-by-company delineation of how much support is received per line from intrastate, non-traffic sensitive access charges. Since the information is confidential, company names are not used, but the information which is provided does represent the actual results of the 1996 intrastate non-traffic sensitive access charges. Yet another example is the recent experience that the Commission saw with Pend Oreille Telephone Company. When Pend Oreille began operations in 1997, there was a delay between its going into operation and becoming part of the WECA pool. Because of that timing difference, Pend Oreille initially filed its own NTS access tariff. That tariff rate was calculated by Pend Oreille using a 25% subscriber plant factor (SPF). Even at a 25% SPF, Pend Oreille had a terminating minute rate of nearly 27 cents. This figure points out two things. First is the importance of the contribution from non-traffic sensitive access to local service rates. Second is the beneficial effect of pooling rates among rural carriers. The purpose of these examples is not to say that access reform should not occur. The emphasis that WITA wants to place on the direction this docket is going is that universal service funding and access reform must go hand in hand. 2. Access Reform a. Preliminary Comments For non-rural carriers, access reform has started at the federal level. See In the Matter of Implementation of the Local Competition Provisions in the Telecommunications Act of 1996, First Report and Order, CC Docket No. 96-98 (FCC 96-325)(Released August 8, 1996). One of the elements of the access reform at the federal level was to allow LECs to charge interexchange carriers (IXCs) a flat rate monthly charge known as the Primary Interexchange Carrier Charge (PICC). The express purpose of the PICC is to allow LECs to continue to receive some of the support for local service that was previously provided by the non-traffic sensitive carrier common line (CCL) access charge. It is interesting to note the behavior of the two largest IXCs on this issue. At least AT&T and MCI have determined that they will pass this charge on as a flat rate charge on the individual customer’s bill, even though according to the FCC, the carriers are receiving a substantial overall reduction in their access charges from the local carrier. AT&T and MCI are even attempting to assess this charge against customers of rural telephone companies. Rural telephone companies do not charge AT&T and MCI a PICC. This means that the customers of the small rural carriers are providing AT&T and MCI a revenue source or subsidy unrelated to any charge assessed on AT&T and MCI from the rural companies. The FCC has yet to act on access reform for rural carriers. Access reform for rural carriers should be coordinated between the federal and state levels. If Washington State acted before the FCC completes its work, the State decision may be affected in ways that are unanticipated. At least if the State waits for the FCC to act for rural companies, the State can then review what the FCC does, make a decision whether it believes the FCC acted appropriately, and take action either to mirror the FCC or, to the extent possible, ameliorate what might be an unacceptable mechanism on the state level. b. Comments on Alternatives Contained in the Commission’s Notice In the January 21, 1998 notice, the Commission set out four alternatives and called for comments. Those alternatives are as follows: A. Reduce terminating access charges by the amount of funding provided through the universal service mechanism. B. Reduce access charges to offset universal service funding, and shift any terminating access charges in excess of the actual cost of terminating access, to originating elements. The originating elements could be a combination of per-minute and per-line charges. C. Reduce access charges to offset universal service funding, and shift part or all of remaining access charges to local rates. If this approach is favored, please comment on how the Commission should determine the proportion of access charges to be shifted to local rates and the timing of such shifts. D. Reduce access charges to offset universal service funding, and order an additional decrease in access charges with no offsetting local rate increase. If this approach is favored, please comment on how the Commission should determine the appropriate decrease in access charges and the timing of such decrease. WITA believes that the preferable alternative is Alternative A. GTE Northwest Incorporated and SPRINT disagree with this position. This alternative expressly recognizes the interrelationship between universal service funding and access charge reform. It is the most appropriate way to address this issue. Alternative B would shift some of the terminating access charges to originating elements. WITA believes that approach is problematic. The reason that existing terminating access charges are higher than originating access charges is because terminating access is more difficult to bypass. If access charges continue to be a support mechanism for local service, that support should not be placed in a rate design so that it can be more easily bypassed, thereby causing a reduction in the level of support and a need for more universal service funding. WITA also observes that the concept that the charge in excess of cost, however cost is defined, should be on the originating access minute does not appear to give support to the principle that there is an economic welfare benefit to a ubiquitous network. That is, there is an economic benefit to a customer who desires to terminate a call to another customer by that second customer being on the network. For example, it is obvious that telephone solicitation companies believe that there is a high welfare benefit to being able to terminate calls to customers in order to sell their products. This is true for all customers. The question is why these customers who receive an economic benefit from terminating calls should not continue to pay terminating access charges at rates higher than originating access charges. Alternative B also suggests that the originating elements could be a combination of per-minute and per-line charges. Given the recent behavior by AT&T and MCI with the PICC, it is questionable whether a per-line charge makes sense. Given their desire to pass the charge through to the end-use customer and blame the local exchange carrier as though the LEC was increasing the customer’s rate, they should not be given a second opportunity to engage in that behavior. All it does is cause customer confusion. If a flat rate access charge is to be used, the Commission should make it very clear that the IXCs are not to pass the charge on as a line item on the customer’s bill. Alternative C suggests shifting part or all of remaining access charges (beyond those offset by universal service funding) to local rates. WITA does not favor this approach as a mandated generic model. Local rates are going to see more and more upward pressure as the telecommunications industry is restructured. However, there may be instances in which a company can offset access reductions with local rate increases and can accommodate the shift while maintaining affordable rates. For many small companies, such a shift may not be possible. The local rate for these companies will quickly exceed an affordable level. This alternative should be an individual company choice. The Commission must also keep in mind what it is doing in other dockets. For example, the Commission has a docket in which it is considering expanding minimum local calling areas. Using the situation presented by McDaniel Telephone Company provides an interesting demonstration of how these two dockets might interrelate. Currently, the residential customers of McDaniel Telephone Company pay $7.70 per month for residential service, not including the $3.50 subscriber line charge (SLC). The company reviewed possible EAS routes from its exchanges to Centralia and Chehalis. If those routes are established, the company’s initial estimate is that the customer’s monthly rate would increase to $15.55, without the SLC. Should there be additional rate increases to reduce access charges? The answer is no. The rate the customer pays for basic service will quickly reach a level where it is not affordable. WITA does not consider Alternative D an option. The Commission does not have authority to order revenue reductions in a rulemaking. c. Access reform should produce toll reductions. In considering access reform, it is important to find out who wins and who loses. If access charges go down, the interexchange carriers see a reduction in their cost. WITA believes that there should be a direct relationship between access charge reductions and decreases in toll rates to the average customer. Federal access reform has reduced access costs to interexchange carriers in the billions of dollars. When the FCC released its Access Reform Order, In the Matter of Access Change Reform, First Report and Order, CC Docket No. 96-262 (FCC 97-158)(Released May 16, 1997), it published a press release and supporting information in which it calculated a decrease in net access charges of $4.3 billion by July, 1998 and $18.5 billion by July, 2001. However, since these access reductions have occurred, it is not apparent that there have been general overall toll rate decreases to residential customers and small business customers. In fact, it was pointed out in the past summer’s generic pricing docket that not long after the access reductions from the federal level took place, AT&T increased its small business plan by 5.6%. There should have been a reduction, not an increase. If access reform goes forward in the State of Washington, as it should, there should be a requirement that IXCs reduce toll rates by the amount of the reduction in access charges. These reductions should come, at the very least, across the board, and perhaps should be targeted as general decreases to the MTS rate — that is, a rate used by most residential customers and small businesses. Although the Commission generally does not have enforcement authority over the IXCs, since all of the major IXCs are classified as competitive carriers, it can offer a carrot. WITA suggests that access reform be a phased-in approach. In other words, identify the goal that the Commission wishes to reach and require access reductions to be phased in over three or four years. Then ask the IXCs to come in and demonstrate on a yearly basis where the access charge reductions are reflected in reductions in toll rates. If there has not been a reduction in toll rates, then the next phase of access reductions would not occur. WITA recognizes that after the third year of a four-year phase-in, the IXCs would not have to do the last year of toll reductions because there is no more carrot, but at least a significant portion of the objective could be accomplished. 3. Rural Competition Plan Competition has begun in Washington. Obviously, it is beginning in the urban areas first. It is also obvious that when an ILEC either attempts to or is forced to charge rates significantly above cost to a class of customers, it will lose many of those customers to a competitor. Pricing anomalies created in a monopoly environment, even those pricing objectives undertaken to accomplish social goals, provide incorrect economic signals for competition. While pricing anomalies exist, competitive local exchange carriers (CLECs) have an incentive to take advantage of those pricing anomalies. This means that implicit subsidies must be removed from existing rates and made explicit. Part of this docket does address the concept of reducing the contribution made by access charges. In addition, other implicit support, such as higher local exchange prices for business customers, must also be addressed. Absent explicit and targeted USF support, averaged rates are not sustainable in a competitive environment. This would result in rates for some customers rising to unaffordable levels. To the extent that implicit supports remain, competitive entry focusing on the most lucrative areas for a customer — a rural company’s more densely populated portions of its exchange or its business customers Depending upon a company’s cost structure, density factors and other items, business rates may or may not be providing support for residential rates. Access usage for business customers is generally higher than for residential customers on a per line basis. — will disrupt the support mechanisms. Congress understood that this was a concern. Congress provided under Section 251(f)(1) and (2) of the Telecommunications Act of 1996 exemptions or the opportunity for waiver of certain interconnection requirements under the Act for any telephone company defined by the Act as a rural telephone company. That does not mean that competition should be prevented from taking place in rural areas. Instead, what the tenor of the Act seems to be is that there should be a balance between competitive entry and its benefits on the one hand and the dark side of competition, the effect on universal service in rural areas, on the other hand. This Commission has the ability by its consideration of the scope of exemptions and waivers to strike that balance. For example, the Commission could authorize resale of a rural incumbent LEC’s local exchange services, while deferring interconnection through unbundling and collocation until the actions described in Phase II of the Rural Competition Plan (see below) are taken. This would promote competition while preserving universal service. If competitive entry by a CLEC is allowed using unbundled network elements in a rural company’s high cost exchanges before implicit subsidies in access are eliminated or substantially reduced, the effect on universal service could be devastating. A CLEC using unbundled network elements receives the access revenue, not the incumbent. Thus, the incumbent not only loses a customer, but the support in access which came through that customer to provide service for higher cost areas. One of the steps that needs to be taken before full removal of exemptions takes place is the elimination of implicit subsidies which provide false economic signals. This requires an explicit intrastate universal service fund. Without those steps, a CLEC could use unbundled facilities in combination with collocation to pocket the most lucrative customers with the highest margins. This would result in the CLEC and its shareholders profiting from the implicit subsidies that the ILEC currently uses to support other customers in higher cost areas. To address these issues, WITA suggests a two-phase rural competition plan. Phase I Rural competition begins with the resale of local exchange services. These would be available to CLECs upon conclusion of a Section 252 proceeding. Section 252 sets out the duty to negotiate upon receipt of a request for interconnection. As the Commission is well aware, it also includes the arbitration and approval process. The exemptions granted to rural companies under Section 251(f)(1) would be maintained. These items would not be maintained indefinitely, but would be maintained until access charge reform, universal service funding, and regulatory flexibility/parity as discussed under Phase II are available and in place. Phase II Phase II would include the following: • An intrastate universal service fund which meets the standards contained in the Act must be in place and the funding provided broadly by market participants. • Pricing of intrastate access charges moves to cost. In this case, “cost” means either total service long-run incremental cost or total element long-run incremental cost. In either case, cost includes contribution to common overheads and a return element. • The intrastate universal service funding is portable among competitors. However, the mechanism must be in place to target that support below the wire center level. This may be on a census block group, census block or grid basis. Or it may be reinstituting the concept of base rate areas where customers are within or outside of a certain area which is based on density. Separate support levels are calculated for those customers within the base rate area and for those customers outside the base rate area. • Pricing and regulatory flexibility that an ILEC can employ once a CLEC is granted entry must be in place. This is not a simple issue. However, the good news is that the Commission is well on its way towards addressing several of these points. This docket is addressing universal service reform and access reform. The Commission is investigating the concept of targeting support. It is expected that work on the targeting of support should be completed later this year. This means that a docket must be found to address the considerations of regulatory reform for incumbent LECs facing competitive entry. The regulatory and pricing reform, including defining carrier of last resort obligations, should be added to this docket in an expanded version. This will allow these interrelated issues to be reviewed in context. 4. Washington’s “Quartet” of Issues The FCC had its trilogy — interconnection, universal service, and access reform. In Washington State, there are a quartet of issues to resolve. These are universal service reform, access reform, appropriate disaggregation or targeting of universal service support, and the development of the regulatory and pricing flexibility available to ILECs in a competitive environment. As indicated at the beginning of these comments, WITA does recommend that this docket be bifurcated into two tracks — one track for the non-rural carriers as defined by the Telecommunications Act of 1996, and a second track for rural carriers. A January 9, 1998 letter from Ms. Lida Tong, State Director - External Affairs for GTE Northwest Incorporated, to Mr. Bob Shirley summarizes the reasons why work should move forward on establishing a universal service mechanism in conjunction with access reform for non-rural carriers. Copy included as Attachment 4. She identifies the types of significant implicit support that flow from urban to rural local exchange companies, and from business customers to residential customers in GTE Northwest’s exchanges. She points to the loss of this contribution where competitors purchase unbundled network elements to compete with GTE. She also points out that for non-rural carriers, whatever mechanism is established by the FCC for universal service funding, 75% of that will fall to the states. WITA supports the position taken by GTE Northwest as it applies to non-rural carriers. Many of the same concerns, although with different twists, apply to rural carriers. WITA’s comments emphasize the important relationship between contribution received from access services and the maintenance of universal service. WITA is very appreciative of the position the Commission has taken in its call for comments by expressing the assumption that there must be a workable universal service mechanism in place as a precondition to access reform. Thus, the primary objective of this docket is to have a firm universal service program in place coincident with implementing access reform. It is also very important to appropriately disaggregate the universal service support received by rural carriers from a study area average to a density-based concept. Deaveraging universal service support will eliminate some of the false economic signals that averaging of portable support creates. It avoids the cream-skimming of customers in the more dense areas served by rural companies. It also provides some incentive where there are high-cost customers for competition to exist based upon the availability of the appropriate level of support. That should not be the primary emphasis for deaveraging support. But it will have that effect. Moving together with these other concepts is the need to establish the rules under which incumbent LECs gain pricing and regulatory flexibility in meeting competitive issues. This is important for all ILECs. It is especially important for rural companies whose ability to support customers in remote locations is highly dependent upon their ability to react to competition for more profitable customers. WITA appreciates the opportunity to comment. 10570.com