BEFORE THE WASHINGTON UTILITIES AND TRANSPORTATION COMMISSION In the Matter of the Petition for ) Docket No. UT-970325 ) Investigation into the Cost of ) Universal Service and to Reform ) Comments of TRACER ) Intrastate Carrier Access Charges ) ________________________________________ ) On January 21, 1998, the Commission solicited comments on four potential approaches to intrastate access charge reform. In response to that solicitation, TRACER respectfully submits the following comments. As noted in the request for comments, all of the potential approaches assume that the Commission, with appropriate legislative authority, has established a competitively neutral mechanism to support universal service for customers in high-cost locations. TRACER strongly supports the broad-based funding of universal service through an appropriately designed, competitively neutral mechanism. TRACER's comments are written with the assumption in mind that such a mechanism will be put in place. General Comments As correctly noted in the Commission Staff's Access Charge Report, dated November 20, 1997, all segments of the telecommunications industry, whether customer or carrier, agree that intrastate access charges should be reformed. This is true for two primary reasons. First, intrastate access charges, and consequently intrastate toll rates, are too high, particularly as compared with interstate rates. Second, because intrastate access charges are set so high above economic cost, they present an attractive bypass target. This becomes problematical to the extent that above-cost access charges provide a significant source of support for universal service in high-cost areas of the state. The specific concern is that competition could erode this source of support, thereby jeopardizing the state's ability to achieve its universal service goals. TRACER supports the Commission's goal of reforming access charges for both of the reasons cited above, and respectfully recommends that the Commission pursue that goal with the key policy objectives of the federal Telecommunications Act of 1996 Telecommunications Act of 1996, Pub. L. No. 104-104, 110 Stat. 56 (codified at 47 U.S.C. § § 151 et seq.). ("Act") in mind. The stated purpose of the Act is "to promote competition and reduce regulation in order to secure lower prices and higher quality services for American telecommunications consumers and encourage the rapid deployment of new telecommunications technologies." (Emphasis added.) Act, supra, purpose statement, at 56. In section 254 of the Act, Congress also stated that "[t]here should be specific, predictable and sufficient Federal and State mechanisms to preserve and advance universal service." As explained in the Joint Explanatory Statement of the Committee of the Conference, Congress intended that, "[t]o the extent possible, . . . any support mechanisms continued or created under new section 254 should be explicit, rather than implicit as many support mechanisms are today." Joint Explanatory Statement of the Committee of the Conference, S. Conf. Rep. No. 230, 104th Cong., 2d Sess. 131 (1996). Thus, in reforming access charges, the Commission needs to act to identify and remove the implicit subsidies in access charges and do so in the context of, and in strict coordination with, policies that will enable competition capable of putting downward pressure on retail prices to develop. It is widely recognized that affordable basic service rates have been maintained historically through, among other things, a combination of geographic rate averaging, high rates for business customers, high intrastate access rates, high rates for intrastate toll service, and high rates for vertical features and services such as call waiting and call forwarding. In the case of small, rural LECs, explicit subsidies and above-cost access charges probably provide the largest source of high-cost support, although some is provided by high business rates and geographic averaging. In the case of the large incumbent LECs, more of the high-cost support likely comes from high business rates and geographic averaging. Thus, the approaches for dealing with high-cost support may necessarily differ between the small, rural LECs and the larger LECs. Obviously, the overall level of intrastate universal service support is substantial. TRACER believes that it will not be possible to immediately remove all implicit support, even just that contained in access charges, without significant inequitable impacts on customers or on incumbent local exchange carriers. Instead, TRACER believes that a process that over time eliminates the implicit support from access charges, and from other services, is the preferred course. At a minimum, it is important that existing subsidies from all services be identified precisely. Once they are identified, either the Commission must act prescriptively to remove those subsidies or the competitive market must be strong enough to do so accurately. Where pro-competitive policies can force telecommunications prices to competitive levels, implicit supports will be substantially eliminated. This is because the prices charged by new entrants presumably do not contain any implicit universal service support. As an integral part of any effort to reform access charges, the Commission must aggressively act to eliminate opportunities and incentives for inefficient entry that are created by distortions and inefficiencies in current rate structures and rate levels. In other words, access charges must be reduced and restructured to more accurately reflect the manner in which the costs are incurred. Thus, usage-sensitive access charges should be reduced by removing non-traffic-sensitive ("NTS") costs and NTS costs should be recovered from more economically efficient, flat-rated charges. Because NTS costs, by definition, do not vary with usage, the recovery of NTS costs on a usage-sensitive basis creates an implicit subsidy from high-volume users of intrastate toll services to low-volume users of intrastate toll services. One area of particular concern to TRACER is the apparent disjoint between (1) the Commission's announced intentions regarding the reform of access charges and (2) the status of decisions regarding the implementation of local competition. At this point, permanent prices for UNEs have not be determined, and the Staff is recommending pricing policies that, in TRACER's opinion, will disable resale and UNE-based competition from being able to put any meaningful downward pressure on the prices charged by incumbent LECs. Given that facilities-based competition can be expected to develop much more slowly, and perhaps be confined to niche markets, the competitive pressure on traditional sources of universal service support will simply not be present, at least not any time soon. Thus, the Commission's proposed alternatives, to the extent they rely on a proposal to create new explicit subsidies, will simply turn into guarantees of revenues for incumbent LECs, insulating them from any competitive pressures. In that case, competition will be disabled from producing any public benefits in the form of lower prices, and the promise of the Act will have been lost. In order for the public to be benefited from competition and universal service maintained, the costs of universal service and the cost of UNEs must be determined in a consistent manner. If UNE prices are not available on a geographically deaveraged basis, universal service support needs should not be determined on a geographically deaveraged basis either. If universal service subsidies are provided for an area larger than the UNE pricing area, local service providers may not find it profitable to serve high cost areas. Conversely, universal service areas smaller than the UNE pricing area may discourage service to low cost customers. In either case, the universal service scheme could not be said to be competitively neutral. In sum, if UNEs and retail rates are only available on an averaged basis, universal service payments should be calculated on the same averaged basis. Available evidence suggests that USWC, one of the two major rate averaged LECs operating in this state, would not need any universal service support if universal service costs are estimated on a statewide average basis. The same can be assumed to be true for GTE. USWC witness Robert Bowman produced evidence in the AT&T arbitration proceeding that USWC's statewide average monthly revenue per residential line in 1996 was $32.50 and $58.87 per business line. The USWC analysis assumes a residential local rate of $10.27. The current residential local service rate is $12.50. The analysis assumes a business local service rate of $26.79. The current business local service rate is $26.60. A copy of Mr. Bowman's analysis is attached. $2.60 of that residential revenue comes from intrastate access charges, and $5.54 from interstate access charges; totalling $8.14. For business, $4.64 comes from intrastate access charges, and $9.90 from interstate access charges; totalling $14.54. In Docket No. UT-969639, Staff witness Spinks estimated that the average USWC monthly loop cost, including a 20% additive for attributable costs, was $12.20. GTE's average monthly loop cost was $14.40. Available evidence in Oregon suggests that the additional costs of local service (usage and administrative costs) are $4.23. Thus, statewide average universal service costs for USWC should be approximately $16.43 and $18.63 for GTE. Available confidential and nonconfidential studies indicate that the cost per line to serve a typical business customer is less than the cost per line to serve a typical residential customer. Nonconfidential cost results of the HAI model presented by the WUTC Staff in Docket UT-960369 provide support for this observation. The HAI model results show that the cost of serving a typical customer in the higher density zones is much lower than the cost of serving customers in the medium and low density zones. Typically, residential customers reside in lower density zones than typical business customers, and, thus, the cost of serving an average business customer is less than the cost of serving an average residential customer. This result is expected because usage costs per minute are relatively small when compared to costs for loops. Even though typical business customers make more calls than residential customers, this small cost difference is more than offset by large differences in loop costs. Statewide average data for the total cost of serving residential lines and business lines can also be produced with the HAI model. For example, in Oregon, the average total costs (i.e., costs of lines, usage costs, and administrative costs) for a business line is $4.37 (23%) less than the average total costs of serving a residential line. Comparable results are expected in Washington. Cost estimates based on data and models USWC claims to be confidential confirm these results. USWC's most recent estimates of loop costs for services were made with its Regional Loop Cost Analysis Program ("RLCAP"). Based on those analyses, the statewide average loop costs of PBX trunks are lower than the statewide average costs of a typical business line loop and both business loop costs are much lower than the statewide average cost of a typical residential loop. USWC usage cost estimates are also very small relative to loop costs. These USWC studies confirm the conclusion that it costs less to serve a typical business customer than it costs to serve a typical residential customer. Subtracting the revenue from intrastate access and interstate access from the total revenue per line yields a product of $24.36 for residence lines and $44.33 for business lines. Those figures provide a margin above universal service costs of $7.93 for residence lines and $27.90 for business lines. Assuming GTE gets approximately the same revenue per line that USWC does, the GTE margin on residence lines is $5.73 for residence lines and $42.13 for business lines. Thus, both companies generate ample revenue from their residential and business customers to cover the costs of providing universal service throughout the state. Therefore, until UNEs and universal service costs are calculated and available on a geographically deaveraged basis, neither company needs support from a state universal service fund. It follows that intrastate access charges for both companies can be reduced without concern about impacts on universal service. Comments on the Commission's Potential Approaches 1. Reduce terminating access charges by the amount of funding provided through a universal service mechanism. As suggested by the discussion above, while this approach may be appropriate for small, rural LECs, it is not necessarily appropriate for the larger LECs, at least until such time as UNE pricing and universal service subsidies are made available on the same geographically deaveraged basis. It is also important to recognize that access charges are not the sole source of high-cost support today. As noted above, high business rates and geographically averaged local service prices, among other things, are also important implicit subsidy sources. Therefore, it would be inappropriate to calculate the total amount of implicit support to high-cost areas and then reduce access charges by that amount without also reducing the prices for the other services providing part of the implicit support. 2. Reduce access charges to offset universal service funding, and shift part or all of remaining access charges in excess of the actual cost of terminating access, to originating elements. The originating elements could be a combination of per-minute and per-line charges. As discussed above, TRACER supports the idea of restructuring access charges to more accurately reflect the manner in which the costs are incurred. Thus, usage-sensitive costs should be recovered on the basis of per-minute charges and NTS costs should be recovered through per-line charges. Further, unless the Commission is prepared to take the politically difficult step of restructuring end-user rates so as to charge separately for network access, access charges should make some contribution to covering the cost of the local loop. That should be done in the form of a per-line charge. While the cost of the loop would not technically be a service-specific cost of access, it is a shared cost of local and long distance services; therefore, both local and access should contribute. TRACER also has a number of concerns about this approach. First, TRACER is troubled by the use of the term "actual cost". The term "actual cost" has been used by various incumbent LECs to imply that they should be allowed to use their embedded base for the determination of the cost of universal service. This is part of their proposal that any universal service mechanism should essentially be a "make-whole" mechanism, which protects their shareholders from any risks of serving high cost areas while low cost areas are subject to competition. The concept of guaranteeing revenue neutrality is inconsistent with the policy directives of the Act. The proper measure is forward-looking, economic cost. Second, this approach reflects a decision to rely on the anticipated development of local service competition to reduce intrastate access charges to appropriate levels. TRACER is concerned that this sort of purely market-based approach to reducing access charges simply will not be effective, because meaningful local competition is not developing sufficiently. Fair, cost-based pricing for UNEs is essential if local competition that might actually produce downward pressure on access charges is to develop on a widespread basis in the short term. At this point, the Commission has not established permanent UNE prices, and, if recommendations to price UNEs based on existing retail rates and not on economic costs ultimately are adopted, meaningful local competition will not likely develop in the foreseeable future. Thus, TRACER believes that the Commission should not rely solely on a market-based approach to reforming access charges, but, to the extent possible, must act affirmatively to prescribe rates for access services that reflect forward-looking economic cost. It should also be noted that, to the extent that competition is successful in putting pressure on originating access charges under this approach, incumbent LECs will be able to seek offsetting increases in other retail rates, at least as long as they remain under rate base, rate of return ("ROR") regulation. In fact, TRACER is becoming increasingly convinced that traditional ROR regulation is ill-suited for a marketplace in which competition is expected to develop. Thus, TRACER recommends that the Commission consider the merits of proposing a form of price cap regulation which (1) protects captive customers from the risks of competitive failures, (2) gives carriers the downward pricing flexibility they need to respond to emerging competition, and (3) requires that the carriers shoulder the risks of their competitive failures and allows them to keep the fruits of their successes. 3. Reduce access charges to offset universal service funding, and shift part or all of remaining access charges to local rates. If this approach is favored, the Commission wants comments on how it should determine the proportion of access charges to be shifted to local rates and the timing of such shifts. The most economically rational step the Commission could take would be to restructure both access charges and retail rates by allowing LECs to charge end-users separately for network access. This would also be the most politically difficult thing the Commission could do. If each end-user customer were required to pay for the cost of the loop used to provide network access, and then paid an additional amount to cover the cost of local usage, and an additional amount for long distance usage, reducing access charges to economically efficient levels would be an easy task. However, it would be incorrect to characterize such a restructuring as shifting charges to local rates, although that is how it is likely to be perceived. In the absence of charging separately for network access, any shift of access charges to local rates should be viewed as an adjustment of the relative contributions by local and access services to recovering the cost of the local loop. In order to determine the appropriate amount of those contributions, the Commission first determine the relevant forward looking economic cost of the loop and compare that to the revenues derived from local rates, from access charges, direct and imputed, and from other services using the loop. Once the loop cost is covered, determination of the relative percentages of contribution would be a matter for Commission discretion, considering the policy directives of state and federal law. Because of the political sensitivity, any change such as suggested in this approach should be done in stages and under strict conditions ensuring that any increase in end-user charges is offset by a corresponding reduction in toll rates. While such an exchange should be revenue neutral in an overall sense, some individual customers would see increases in their overall bills and other would see decreases. This results from the simple fact that some customers make few, if any, toll calls, whereas others make many such calls. In other words, today many customers do not pay the costs of providing them service and do not contribute to the support for universal service in high-cost areas. That would change under this approach. 4. Reduce access charges to offset universal service funding, and order an additional decrease in access charges with no offsetting local rate increase. With this approach, the Commission wants comments on how it should determine the appropriate decrease in access charges and the timing of such decrease. As long as the incumbent LECs operating in this state are under traditional ROR regulation, any reduction in access charges with no offsetting increase in local or other rates would have to be done in the context of an overall earnings review. Once the economic cost of access, including a reasonable contribution to shared and common costs and an appropriate contribution to the cost of the loop (if not charged separately to the end-user), is determined, the Commission could order access charges reduced, subject to a showing by the LEC that its resulting overall revenues would be insufficient to allow it to earn a reasonable return. TRACER does not suggest that the Commission require all LECs to file a general rate case--certainly, no overall earnings review need be conducted for any company that has recently undergone such a review. However, filing a rate case is always an option available to a company that believes it is underearning. Further, as noted above, the Commission should not view universal service funding as a mechanism to give incumbent LECs a revenue make-whole guarantee and insulate them from the effects of competition. That would run counter to the policy directives in state law and in the Act. However, TRACER strongly cautions the Commission not to undertake any revenue reducing action that would impair incentives for the deployment of advanced technologies and network configurations that can deliver new innovative and dynamic services. Impacts on Wireless Companies, ISPs, and Small Businesses The Commission also solicited comments addressing how access charge reform would affect wireless companies, services and customers; Internet service providers, services, and customers; and small businesses throughout the state. TRACER has no comments regarding the effects of access charge reform on wireless companies, services or customers. With respect to the effects on Internet service providers, services, and customers, TRACER strongly recommends that the Commission follow the decision of the FCC that the existing pricing structure for ISPs should remain in place, and incumbent LECs not be permitted to assess per-minute access charges on ISPs. First Report and Order, In the Matter of Access Charge Reform, Price Cap Performance Review for Local Exchange Carriers, Transport Rate Structure and Pricing, End User Common Line Charges, CC Docket Nos. 92-262, 94-1, 91-213 & 95-72, FCC 97-158 (rel. May 16, 1997), review pending sub nom. Southwestern Bell Tel. Co. v. FCC, Nos. 97-2866/2873/2875/3012 (8th Cir.)("FCC Access Charge Order"). As stated in the FCC's Access Charge Order at paragraph 345: We decide here that ISPs should not be subject to interstate access charges. The access charge system contains non-cost-based rates and inefficient rate structures, and this Order goes only part of the way to remove rate inefficiencies. Moreover, given the evolution in ISP technologies and markets since we first established access charges in the early 1980's, it is not clear that ISPs use the public switched network in a manner analogous to IXCs. . . . The FCC also stated that is was not convinced that the nonassessment of access charges results in ISPs imposing uncompensated costs on incumbent LECs, pointing out that ISPs pay for their connections to incumbent LEC networks by purchasing services under state tariffs. Incumbent LECs also receive incremental revenue from Internet usage through higher demand for second lines by consumers, usage of dedicated data lines by ISPs, and subscriptions to incumbent LEC Internet access services. FCC Access Charge Order at ¶ 346. Moreover, the costs of placing the calls to ISPs are fully covered in the rates paid by the consumers placing those calls. Further, as the FCC noted, incumbent LEC allegations about network congestion do not warrant imposition of interstate access charges on ISPs. FCC Access Charge Order at ¶ 347. The Network Reliability and Interoperability Council has not identified any service outages above its reporting threshold attributable to Internet usage, and even incumbent LEC commenters acknowledge that they can respond to instances of congestion to maintain service quality standards. Internet access does generate different usage patterns and longer call holding times than average voice usage. However, the extent to which this usage creates congestion depends on the ways in which incumbent LECs provision their networks, and ISPs use those networks. Incumbent LECs and ISPs agree that technologies exist to reduce or eliminate whatever congestion exists.Id. TRACER does not believe that the public interest would be served by applying the access charge system, even when stripped of its current inefficiencies, to Internet access and other information services. TRACER believes the public interest is better served by policies that provide appropriate incentives for the deployment of new technologies and network configurations that will result in more innovative and dynamic services than have been available in the past. With regard to small businesses, the impacts of access charge reform are discussed above. To the extent a small business makes few toll calls, its total bill will go up if access charge reductions are offset by higher local service rates. If the small business is a heavy user of toll services, its total bill will go down. The effects of shifting access charges to a new universal service mechanism will depend on how that mechanism is structured. To the extent universal service contribution obligations are based on revenue and are passed to end-users on the same basis, any business customer will pay more towards supporting universal service because the prices it pays are higher than for residential customers. This will be particularly true if the implicit subsidies in current business rates are not removed. A business will also pay more to the extent it makes more toll calls. Respectfully submitted this 13th day of February, 1998. ATER WYNNE HEWITT DODSON & SKERRITT, LLP By: Arthur A. Butler WSBA #04678 Attorneys for TRACER