BEFORE THE WASHINGTON UTILITIES AND TRANSPORTATION COMMISSION In the Matter of: CAMELOT SQUARE MOBILE HOME PARK, ) ) ) ) ) ) FINDINGS OF FACT AND CONCLUSIONS OF LAW - 1 134382.1/2v_% (15263.2) Docket No. UT-960832 In the Matter of: SKYLARK VILLAGE MOBILE HOME PARK, ) ) ) ) ) ) Docket No. UT-961341 In the Matter of: BELMOR MOBILE HOME PARK. ) ) ) ) ) ) Docket No. UT-961342 PROPOSED FINDINGS OF FACT, CONCLUSIONS OF LAW AND ADMINISTRATIVE ORDER August 1, 1997 THIS MATTER having come on for hearing before Administrative Law Judge Marjorie R. Schaer on June 10 and 11, 1997, the Court having heard the testimony, reviewed the exhibits, and considered the briefing of the parties of record, now, therefore, makes the following: FINDINGS OF FACT A. Camelot Square Mobile Home Park. 1. Petitioner Camelot Square Mobile Home Park ("Camelot Square") is located at 3001 South 288th, Federal Way, Washington 98003. 2. Camelot Square is a community of 400 manufactured housing lots. Residents lease a legal unit of real property from Camelot Square that is individually identified in the lease by a lot number and description of the lot's physical dimensions. Residents own their manufactured home that is placed on their leased lot. Residents are responsible for all maintenance of their lot and manufactured home. Residents request telephone and utility service directly from the service providers who provide and maintain service to the point of entry into the residents' manufactured homes. 3. U.S. West's predecessor in interest, Pacific Northwest Bell, designed, engineered, and installed buried service wire at Camelot Square in 1967. The service wire was buried by U.S. West's predecessor without conduit. Since 1967, U.S. West or its predecessor has accessed and maintained the buried service wire located at Camelot Square. 4. In 1974, a new addition was added to Camelot Square and new underground utilities were installed by Pacific Northwest Bell, Puget Power, and Washington Natural Gas. 5. No service provider other than U.S. West has requested that Camelot Square provide trenching or conduit. 6. U.S. West never required Camelot Square to provide trenching or conduit to replace buried service wire from 1967 to 1995. 7. In 1995 and 1996, U.S. West received numerous repair calls from residents of Camelot Square concerning their telephone service. U.S. West has determined that the buried service wire located at Camelot Square needs to be replaced. Camelot Square has made demand on U.S. West to replace the buried service wire. However, U.S. West refuses to replace the buried service wire until Camelot Square provides trenching and conduit for U.S. West. 8. In refusing to repair the buried service wire at Camelot Square, U.S. West relies on the following provisions of U.S. West's Washington State Tariff for Exchange and Network Services ("Tariff"): (a) Section 4.6.A.2.f: The property owner is responsible for the installation, maintenance and repair of the trench or conduit utilized for the company facilities to provide service within the owner's private party. (b) Section 2.5.2.C: Any existing or new structures or work required to support telephone service on the customer's premises shall be provided at the expense of the customer. Such structure or work may include the placement or use of trenching, conduit, and/or poles to support telephone services provided on the customer's premises. 9. Camelot Square had no control over how the buried service wire was installed. If Camelot Square had initially installed the buried service wire, it could have installed conduit or taken other measures to protect the buried service wire from deterioration. Because the Park had no control over how the buried service wire was installed, and was not allowed to participate in its maintenance over time, the need to replace the buried service wire is due to causes beyond Camelot Square's control. 10. Unless the buried service wire is replaced, residents of Camelot Square will continue to experience problems with their telephone service. 11. U.S. West's records confirm that it provided trenching to repair, maintain, and replace buried service wire ("BSW") at each of the communities on the following occasions: Date Petitioner Description 6/2/94 Camelot U.S. West repaired BSW. 4/14/95 Camelot U.S. West repaired BSW. 10/16/95 Camelot U.S. West repaired BSW. 1/28/96 Camelot "BSW REPAIRED." 1/31/96 Camelot U.S. West repaired BSW. 2/14/96 Camelot U.S. West repaired BSW. 9/16/96 Camelot "REPR BSW REPL SNI REPR TEA." 8/27/96 Camelot "BSW REPAIRED." 8/28/96 Camelot U.S. West repaired BSW. 11/20/96 Camelot "BSW REP." 11/25/96 Camelot "DEF BSW CT2YBK REFERRED." 2/6/97 Camelot U.S. West "REPAIRED BSW AT TERMINAL." 12. A Demarcation Point is the point of interconnection between U.S. West's regulated telecommunications facilities and terminal equipment, protective apparatus or wiring at a premises. The Demarcation Point for each resident at Camelot Square is the point of entry into each resident's manufactured home. B. Skylark Village Mobile Home Park. 1. Petitioner Skylark Village Mobile Home Park ("Skylark Village") is located at 800 - 29th Street S.E., and 3225 "M" Street S.E., in Auburn, Washington. 2. Skylark Village is a community of 400 manufactured housing lots. Residents lease a legal unit of real property from Skylark Village that is individually identified in the lease by a lot number and description of the lot's physical dimensions. Residents own their manufactured home that is placed on their leased lot. Residents are responsible for all maintenance of their lot and manufactured home. Residents request telephone and utility service directly from the service providers who provide and maintain service to the point of entry into the residents' manufactured homes. 3. U.S. West's predecessor in interest, Pacific Northwest Bell, designed, engineered and installed buried service wire at Skylark Village in 1959. The service wire was buried by U.S. West's predecessor without conduit. Skylark Village retains its business records since 1975. Since 1975, U.S. West or its predecessor has accessed and maintained the buried service wire located at Skylark Village. 4. In 1978, a new addition was added to Skylark Village and new underground utilities were installed by Pacific Northwest Bell, Puget Power, and Washington Natural Gas. In 1987, a new addition was added to Skylark Village and new underground utilities were installed by Pacific Northwest Bell, Puget Power, and Washington Natural Gas. 5. No service provider other than U.S. West has requested that Skylark Village provide trenching or conduit. 6. U.S. West never required Skylark Village to provide trenching or conduit to replace buried service wire from 1975 to 1995. 7. In 1995 and 1996, U.S. West received numerous repair calls from residents of Skylark Village concerning their telephone service. U.S. West has determined that the buried service wire located at Skylark Village needs to be replaced. Skylark Village has made demand on U.S. West to replace the buried service wire. However, U.S. West refuses to replace the buried service wire until Skylark Village provides trenching and conduit for U.S. West. 8. In refusing to repair the buried service wire at Skylark Village, U.S. West relies on the following provisions of U.S. West's Washington State Tariff for Exchange and Network Services ("Tariff"): (a) Section 4.6.A.2.f: The property owner is responsible for the installation, maintenance and repair of the trench or conduit utilized for the company facilities to provide service within the owner's private party. (b) Section 2.5.2.C: Any existing or new structures or work required to support telephone service on the customer's premises shall be provided at the expense of the customer. Such structure or work may include the placement or use of trenching, conduit, and/or poles to support telephone services provided on the customer's premises. 9. Skylark Village had no control over how the buried service wire was installed. If Skylark Village had initially installed the buried service wire, it could have installed conduit or taken other measures to protect the buried service wire from deterioration. Because the Park had no control over how the buried service wire was installed, and was not allowed to participate in its maintenance over time, the need to replace the buried service wire is due to causes beyond Skylark Village's control. 10. Unless the buried service wire is replaced, residents of Skylark Village will continue to experience problems with their telephone service. 11. U.S. West never required Skylark Village to provide trenching or conduit from 1975 to 1995 to repair buried service wire. In mid-summer, 1994, U.S. West installed new buried service wire from Space A-1 to Space B-7, which is approximately 200 feet. U.S. West provided its own trenching to access and repair the buried service wire. 12. In the spring of 1995, the resident of Space B-17 experienced problems with his telephone service. U.S. West installed a temporary line on top of the ground initially, but subsequently provided its own trenching to install new buried service wire. 13. In December 1995, the residents of Space Nos. E-6, E-12, E-24, E-28 and E-30 experienced problems with their telephone service. U.S. West installed a temporary service line to restore service to Space Nos. E-6, E-12, E-24, E-28 and E-30. The temporary service line was still in place as of March 4, 1997. 14. On December 7, 1995, Skylark Village filed an informal complaint against U.S. West with the Washington Utilities and Transportation Commission. 15. In January 1996, the resident of Space 38 in Skylark Village II experienced problems with her telephone service. U.S. West provided its own trenching to access and replace approximately 100 feet of buried service wire. 16. In February 1996, the resident of Space E-7 experienced problems with his telephone service. As a temporary remedy, U.S. West installed a temporary service line above the ground initially to restore service. In April 1996, U.S. West returned to Space E-7 and provided its own trenching to install new buried service wire. 17. U.S. West's records confirm that it provided trenching to repair, maintain, and replace buried service wire ("BSW") at each of the communities on the f ollowing occasions: Date Petitioner Description 1/20/95 Skylark U.S. West "CUT OVER TO NEW BSW RMVD GRD LAY." 12/26/95 Skylark U.S. West referred a repair to the Buried Service Wire department of U.S. West. 4/16/96 Skylark U.S. West repaired BSW. 18. U.S. West has a perpetual easement at Skylark Village which provides U.S. West "with the right to place, construct, operate and maintain, inspect, reconstruct, repair, replace and keep clear underground communication lines with wires, cables, fixtures and appurtenances attached thereto as [U.S. West] may from time to time require, upon, across, over and/or under the [property]." 19. A Demarcation Point is the point of interconnection between U.S. West's regulated telecommunications facilities and terminal equipment, protective apparatus or wiring at a premises. The Demarcation Point for each resident at Skylark Village is the point of entry into each resident's manufactured home. C. Belmor Park. 1. Petitioner Belmor Mobile Home Park ("Belmor") is located at 2101 South 324th Street, Federal Way, Washington, 98003. 2. Belmor is a community of 400 manufactured housing lots. Residents lease a legal unit of real property from Belmor that is individually identified by a lot number and description of the lot's physical dimensions. Residents own their manufactured home that is placed on their leased lot. Residents are responsible for all maintenance of their lot and manufactured home. Residents request telephone and utility service directly from the service providers who provide and maintain service to the point of entry into the residents' manufactured home. 3. U.S. West's predecessor in interest, Pacific Northwest Bell, installed buried service wire at Belmor in 1967. The service wire was buried by U.S. West's predecessor without conduit. Since 1967, U.S. West or its predecessor has accessed and maintained the buried service wire located at Belmor. 4. In 1995 and 1996, U.S. West received numerous repair calls from residents of Belmor concerning their telephone service. U.S. West has determined that the buried service wire located at Belmor needs to be replaced. Belmor has made demand on U.S. West to replace the buried service wire. However, U.S. West refuses to replace the buried service wire until Belmor provides trenching and conduit for U.S. West. 5. In refusing to repair the telephone cable at Belmor, U.S. West relies on the following provisions of U.S. West's Washington State Tariff for Exchange and Network Services ("Tariff"): (a) Section 4.6.A.2.f: The property owner is responsible for the installation, maintenance and repair of the trench or conduit utilized for the company facilities to provide service within the owner's private party. (b) Section 2.5.2.C: Any existing or new structures or work required to support telephone service on the customer's premises shall be provided at the expense of the customer. Such structure or work may include the placement or use of trenching, conduit, and/or poles to support telephone services provided on the customer's premises. 6. Belmor had no control over how the buried service wire was installed. If Belmor had initially installed the buried service wire, it could have installed conduit or taken other measures to protect the buried service wire from deterioration. Because the Park had no control over how the buried service wire was installed, and was not allowed to participate in its maintenance over time, the need to replace the buried service wire is due to causes beyond Belmor's control. 7. Unless the buried service wire is replaced, residents of Belmor will continue to experience problems with their telephone service. 8. U.S. West never required Belmor to provide trenching or conduit to replace buried service wire from 1966 to 1995. 9. During the summer of 1995, U.S. West provided its own trenching to access and replace the buried service wire for Space Nos. 150 through 165. U.S. West also provided its own trenching to access and replace the buried service wire behind the row of homes from Space Nos. 183 through 254. 10. In October 1995, the resident of Space 71 lost phone service and called U.S. West for repair. As a temporary remedy, U.S. West installed a new service line above ground and behind Space Nos. 71, 72, and 73 to regain service to Space 71. Similarly, the resident of Space 227 lost phone service and U.S. West installed a new service line above ground and behind Space Nos. 227, 228, and 229. 11. On January 9, 1997, the resident of Space 159 contacted U.S. West to request another service line for a modem to his computer. As a temporary remedy, U.S. West installed a temporary service line above ground from the back yard of Space 158 to Space 159. On January 13-14, 1997, U.S. West provided trenching to install the new buried service wire for Space 159. 12. U.S. West's records confirm that it provided trenching to repair, maintain, and replace buried service wire ("BSW") at each of the communities on the following occasions: Date Petitioner Description 8/25/94 Belmor U.S. West prepared drawings and installed 300 feet of trenching and conduit. 9/8/95 Belmor U.S. West "REPAIRED BSW." 1/2/96 Belmor U.S. West "REPAIRED BSW." 2/8/96 Belmor "DEF BSW." 2/11/96Belmor U.S. West "REPAIRED BSW INSTALLED SNI." 7/8/96 Belmor U.S. West "REPAIRED BSW." 10/3/96Belmor U.S. West "LOC & REPR DEF BSW." 12/13/96Belmor "BSW BAD/REPAIRED/CTTN67002." 12/14/96Belmor "BSW BAD/REPAIRED/CTTN67002." 12/28/96Belmor U.S. West "LOCATED AND REPAIRED OPEN IN BSW." 1/14/97Belmor U.S. West provided its own trenching to install a new service line for Space No. 159. 13. U.S. West has a perpetual easement to serve Belmor which provides U.S. West "with the right to place, construct, operate and maintain, inspect, reconstruct, repair, replace and keep clear communication lines with wires, cables, fixtures and appurtenances attached thereto, as [U.S. West] may from time to time require, upon, across, over and/or under the [property]." 14. A Demarcation Point is the point of interconnection between U.S. West's regulated telecommunications facilities and terminal equipment, protective apparatus or wiring at a premises. The Demarcation Point for each resident at Belmor is the point of entry into each resident's manufactured homes. From the foregoing Findings of Fact, the Washington Utilities and Transportation Commission makes the following: II. CONCLUSIONS OF LAW 1. The Washington Utilities and Transportation Commission has jurisdiction over the subject matter and the parties of this action. 2. Pursuant to WAC 480-120-500(1), U.S. West is required to provide buried service wire and conduit that are designed, constructed, maintained, and operated to ensure reasonable continuity of service, uniformity in the quality of service furnished, and the safety of persons and property at Camelot Square, Skylark Village, and Belmor. 3. Pursuant to WAC 480-120-525(2), U.S. West is required to adopt maintenance procedures and employee instructions aimed at achieving efficient operation of its system so as to permit the rendering of safe, adequate, and continuous service at all times at at Camelot Square, Skylark Village, and Belmor, including without limitation, keeping all facilities in safe and serviceable repair. 4. As provided in Section 2.4.2.C of the Tariff, Petitioners are not responsible for the damage to the buried service wire that was installed at Petitioners' properties by U.S. West and maintained by U.S. West without the Petitioners' input or participation. 5. Section 4.6.A.2.f of the Tariff does not apply to the replacement of U.S. West's existing buried service wire that was installed at Petitioners' properties by U.S. West and maintained by U.S. West without the Petitioners' input or participation. 6. Section 2.5.2.C of the Tariff does apply to the replacement of U.S. West's existing buried service wire that was installed at Petitioners' properties by U.S. West and maintained by U.S. West without the Petitioners' input or participation. 7. U.S. West has misapplied its tariff to require Petitioners to provide trenching and conduit for U.S. West's buried service wire, and has adopted an "unjust and unreasonable" practice in violation of RCW 80.36.140. III. ORDER Based upon the above findings and conclusions, IT IS ORDERED: 1. U.S. West shall provide the trenching and all facilities including without limitation buried service wire and conduit to replace all buried service wire located at Camelot Square, Skylark Village, and Belmor, and shall restore Petitioners' property to the same condition it was in prior to replacement of the buried service wire by November 1, 1997. DATED this day of , 1997. Marjorie R. Schaer, Administrative Law Judge Presented by: SHORT CRESSMAN & BURGESS P.L.L.C. By: Walter H. Olsen, Jr., WSBA #24462 Attorneys for Petitioners Copy Received and Notice of Presentation Waived: PERKINS COIE By: Scherilyn Peterson, WSBA #11713 Kirstin S. Dodge, WSBA #22039 Attorneys for Respondent U.S. West Communications, Inc. CHRISTINE O. GREGOIRE Attorney General By: Shannon E. Smith, AAG Counsel for Staff