BEFORE THE WASHINGTON UTILITIES AND TRANSPORTATION COMMISSION UT-971514 Proposed Revision of ) COMMENTS OF UNITED TELEPHONE Customer Provided Network ) COMPANY OF THE NORTHWEST Information (CPNI) Rules ) dba SPRINT AND SPRINT COMMUNICATIONS COMPANY L.P. dba SPRINT United Telephone Company of the Northwest dba Sprint and Sprint Communications Company L.P., dba Sprint (collectively referred to herein as “Sprint”) welcome the opportunity to comment on the proposed revision to Customer Provided Network Information (CPNI) rules at WAC 480-120-139(5), 140, 150, 151, 152, and 153. First of all, Sprint heartily commends the staff for proposing to adopt rules that mirror the FCC’s rules and for including language that is nearly verbatim. The addition of any consequential state-specific variations from the federal rules would be extremely burdensome to a company such as ours that operates throughout the country. Sprint wants to stress most strongly in this response, however, that Washington should not adopt any new CPNI rules until the FCC docket is closed. The FCC currently has several elements of its recent order under reconsideration, most notably the sweeping system-related safeguard requirements also prescribed in the WUTC proposal (WAC 480-120-153). These proposed requirements have caused significant concern to, and drawn overwhelming criticism from, nearly every party involved in the federal rulemaking. Sprint believes that the FCC is seriously reconsidering, among other provisions, the requirement to modify all customer representative interface tools and the requirement to design, develop, and implement a detailed customer account activity monitoring mechanism which audits all possible contact with a customer’s records . In fact, the FCC has issued an order within the last several weeks extending the deadline for compliance with the system safeguards. It is Sprint’s position that the systematic safeguards ordered by the FCC are excessive, highly administratively burdensome, and would result in a price tag in the tens of millions of dollars to implement. In fact, if the other rules and guidelines prescribed are followed, the systematic safeguards would be unnecessary and only result in driving up costs, possibly having an adverse affect on consumer prices. In light of these significant operational and financial concerns being critically reviewed at the federal level, it would be both awkward and inappropriate for the Washington Commission to adopt standards that may well be changed in the very near future. Furthermore, in order to ensure accurate interpretation of any WUTC rules and avoid any misconstrued or costly state-specific requirements relating to CPNI, Sprint suggests that clarifying language be included describing the relationship to the FCC rules. Sprint recommends that the Washington CPNI rules be adopted after the FCC docket is concluded and that the following, or similar, language be added: “These rules, as issued by the Washington Utilities and Transportation Commission, are intended to be internally consistent with those issued by the Federal Communications Commission. Nothing contained herein should be construed as contradicting or undermining the guidelines and requirements as promulgated in the Federal Communications Commission’s proceeding on CPNI (CC Docket No. 96-115).” In summary, Sprint applauds the efforts of the WUTC in its aim to remain entirely consistent with the rules being promulgated at the federal level. This demonstrates an awareness, on the part of the commission staff, of the burdens and difficulties caused by state requirements that conflict with, or are in addition to, federally issued rules. However, in light of the fact that several important facets of the FCC’s rules are currently under reconsideration, and given the foundational nature of those discussions, Sprint asks that the WUTC refrain from finalizing Washington’s CPNI rules until after the FCC rules have been reconsidered and the docket closed. Respectfully submitted this 2nd day of October, 1998 by ___________________________________ Nancy L. Judy, AVP – External Affairs