STATE OF WASHINGTON WASHINGTON UTILITIES AND TRANSPORT COMMISSION Re: Notice of Preproposal Rulemaking ) Inquiry Regarding Prepaid Telephone ) Docket No. UT-971469 Services and Notice of Comments Due ) March 18, 1998 ) COMMENTS OF WORLDCOM, INC. WorldCom, Inc. ("WorldCom"), on behalf of its operating subsidiaries WorldCom Technologies, Inc. and BLT Technologies, Inc., hereby submits its comments in the above captioned docket, pursuant to the Commission's notice dated February 17, 1998. INTRODUCTION WorldCom, which is the largest provider of prepaid phone cards to the retail industry, welcomes this opportunity to comment. Given that the company agrees with the comments filed by the International Telecard Association ("ITA"), of which it is a member, WorldCom will limit its comments to two areas in which it wishes to highlight several issues. Those areas are the disclosure to the customer of the underlying carrier's name, and limits on debit card denominations. RECOMMENDATIONS Disclosure of Underlying Carrier's Name As ITA aptly stated, the intent of this requirement is unclear. Presumably the purpose of the proposal is to require the name of the phonecard issuer to be disclosed on the card. Such a requirement would be appropriate. However, a rule requiring that the name of the underlying facility based carrier be disclosed on the card would be entirely inappropriate. The reason for this becomes apparent when you consider that it is the phonecard issuer, and not the underlying carrier, that is entirely responsible for the retail offering. The card issuer determines the retail usage rates 1 and charges, calling area limitations, phonecard design, and deals with customer service issues. The network on which the calls are carried is transparent to the retail customer. Disclosing the underlying carrier's name in such instances would be inappropriate and confusing to the customer. Limit of Debit Card Denominations While staff may not have made a specific recommendation on the limit of debit card denominations, a de facto rule has been established through the commission's various Authorizing Registration decisions. That rule being a $50 denomination limit for cards purchased by residential customers and $200 for business customers. Such a regulation is problematic in that it is extremely difficulty to police in the retail sales channels (e.g. the local grocery store or retail outlet). How can a merchant validate if the customer that just walked into his/her store is going to use a card for business or residential services? There is no way to police the consumer's usage. In addition, how are customers to be handled that use the card for both business and residential purposes? Given the problems with limits on card denominations set forth above and raised by ITA in their comments, WorldCom recommends that the commission not establish limits on card denomination, and certainly not at the $50 level previously established. Instead, the commission should let the market forces determine phone card denominations as they have in other areas of the country. WorldCom appreciates this opportunity to comment and is looking forward to discussing the issues in greater detail at the upcoming workshop. Respectfully Submitted, _____________________ Robert Munoz WorldCom, Inc. Assistant Director Western Region Regulatory Affairs 225 Bush Street, Suite 1900 San Francisco, CA 94104 415-743-4959 415-743-4975 (fax) Dated March 17, 1998