DOCKET NOS. UE-951270 and UE-960195 Page 1 BEFORE THE WASHINGTON UTILITIES AND TRANSPORTATION COMMISSION In the Matter of the Proposal by PUGET SOUND POWER & LIGHT COMPANY to Transfer Revenues from PRAM Rates to General Rates . . . . . . . . . . . . . . . . . . . . . . . . . . . In the Matter of the Application of PUGET SOUND POWER & LIGHT COMPANY and WASHINGTON NATURAL GAS COMPANY for an Order Authorizing the Merger of WASHINGTON ENERGY COMPANY and WASHINGTON NATURAL GAS COMPANY with and into PUGET SOUND POWER & LIGHT COMPANY, and Authorizing the Issuance of Securities, Assumption of Obligations, Adoption of Tariffs, and Authorizations in Connection Therewith . . . . . . . . . . . . . . . . . . . . . . . . . . . DOCKET NO. UE-951270 DOCKET NO. UE-960195 FOURTEENTH SUPPLEMENTAL ORDER ACCEPTING STIPULATION; APPROVING MERGER SUMMARY Proceedings: On February 20, 1996, Puget Sound Power & Light Company (Puget) and Washington Natural Gas Company (WNG) jointly applied for an order of this Commission, under the provisions of Chapters 80.08 and 80.12 RCW, authorizing the merger of WNG and its parent company, Washington Energy Company (WECo), with and into the surviving company of Puget Sound Power & Light Company in accordance with an Agreement and Plan of Merger by and among Puget, WECo, and WNG dated October 18, 1995. The surviving company will be renamed Puget Sound Energy (PSE). The plan of merger indicates that the subsidiary companies of Puget and WECo (other than WNG) will be subsidiaries of PSE; that the merger will be effected through an exchange of stock; that the corporate headquarters and principal executive offices of PSE will be located in Bellevue, Washington; and that PSE will operate as a combined gas and electric company. Puget and WNG (Joint Applicants) seek authority to: (1) merge the assets of these companies into the surviving company; (2) issue common and preferred stock; (3) assume all obligations outstanding at the effective date of the merger and to continue and create liens in connection therewith; (4) adopt all tariff schedules and service contracts of WNG in effect at the time of the merger; (5) transfer to PSE all WNG certificates of public convenience and necessity; (6) implement a proposed rate stability plan; (7) implement certain accounting treatment for regulatory and ratemaking purposes for conservation expenditures, storm damage costs, environmental remediation costs, and proceeds from property transfers; (8) implement a proposed method of allocating costs between electric and gas operations; and (9) defer and amortize for regulatory and ratemaking purposes over the rate stability period of the merger any associated transaction and transition costs. The Joint Application alleges that the proposed merger will: (1) result in reduced costs for administrative and general expenses; (2) result in maintenance of stable rates for customers with lower rates over the long run; (3) provide customers enhanced service and choice; and (4) result in less need for construction of new facilities. Docket No. UE-951270 is a proposal by Puget to transfer to Puget’s permanent rate schedules, currently-collected revenue of approximately $165.5 million authorized in the PRAM (Periodic Rate Adjustment Mechanism) under Schedule 100. On April 10, 1996, the Commission ordered Docket No. UE-951270 consolidated with the merger application. Hearings: The Commission held hearings on August 5-9, 1996, October 11, 1996, and November 4-8 and 12, 1996, in Olympia. Hearings also were held on October 14, 1996, in Bellingham and Kent. The October 11 and 14 hearings included the opportunity for testimony by members of the public. The hearings were held before Chairman Sharon L. Nelson, Commissioner Richard Hemstad, Commissioner William R. Gillis, and Commission Administrative Law Judges Marjorie R. Schaer and John Prusia. The Commission gave proper notice to all interested parties. Contemporaneous with the date for filing briefs, the Joint Applicants, Commission Staff, and Public Counsel jointly filed a Stipulation for Commission consideration. The Stipulation sets out those parties’ agreement on contested issues. On December 18, 1996, the Commission held a hearing in Olympia for presentation of the Stipulation, for cross-examination of the proponents, and for additional testimony from members of the public. All parties were given until January 3, 1997, to file briefs to address the Stipulation and issues raised in direct testimony. Parties: Joint Applicant Puget is represented by James M. Van Nostrand, attorney, Bellevue. Joint Applicant WNG is represented by Matthew R. Harris, attorney, Seattle. The staff of the Washington Utilities and Transportation Commission (Commission Staff) is represented by Robert D. Cedarbaum, Assistant Attorney General, Olympia. The public is represented by Robert F. Manifold, Assistant Attorney General, Public Counsel Section, Seattle. The following intervenors appeared: Industrial Customers of Northwest Utilities (ICNU) is represented by Clyde H. MacIver, attorney, Seattle. Northwest Industrial Gas Users (NWIGU) is represented by Edward A. Finklea and Paula E. Pyron, attorneys, Portland, Oregon. Seattle Steam is represented by Frederick O. Frederickson, attorney, Seattle. Air Liquide America Corporation is represented by Anne D. Rees, attorney, Seattle. Washington PUD Association is represented by Joel C. Merkel, attorney, Seattle. Intervenor PUD No. 1 of Snohomish County is represented by Eric E. Freedman, attorney, Everett. Public Power Council is represented by Shelly Richardson, attorney, Portland, Oregon. Bonneville Power Administration (BPA) is represented by Jon D. Wright, attorney, Portland, Oregon. Natural Resource Defense Council (NRDC) and Northwest Conservation Act Coalition (NCAC) are represented by Deborah Smith, attorney, Helena, Montana. King County is represented by Sally G. Tenney, Chief Counsel, Seattle. The City of Seattle is represented by William H. Patton, Assistant City Attorney, Seattle. The City of Tacoma Department of Public Utilities is represented by Glenna Malanca, Senior Assistant City Attorney, Tacoma. The Washington Water Power Company is represented by David J. Meyer, attorney, Spokane. International Brotherhood of Electrical Workers Local 77 (IBEW) is represented by Lynn Ellsworth, attorney, Seattle. United Association of Plumbers and Pipefitters, Locals 32, 82, and 265 appears by Jeffrey J. Owen, Business Representative, Seattle. Teamsters Local 117 is represented by Spencer Nathan Thal, Staff Attorney, Seattle. Interlocutory Order in Docket No. UE-951270: The Seventh Supplemental Order in these consolidated dockets, entered September 26, 1996, granted a joint motion of Puget and Commission Staff for authorization to transfer for recovery under Puget’s general rate schedules the amounts currently collected under Puget’s Schedule 100, other than PRAM deferral rate elements. The Seventh Supplemental Order resolved all outstanding issues in Docket No. UE-951270. Commission Decision: The Commission authorizes the Joint Applicants to merge. The Commission authorizes the newly formed corporation to issue securities, assume obligations and adopt tariffs. The Commission accepts and approves the parties' stipulation resolving the issues presented in these applications, with clarifications set out in this Order. MEMORANDUM I. PROCEDURAL HISTORY In this proceeding, two utility companies apply for Commission authorization to merge, under the provisions of chapters 80.08 and 80.12 RCW. Puget is an investor-owned electric utility headquartered in Bellevue, Washington. Puget furnishes electric service in a territory covering approximately 4,500 square miles, in nine counties in the Puget Sound region of western Washington. Puget’ s utility operations include the generation, purchase, transmission, distribution, and sale of electric energy on both a retail and wholesale basis. As of December 1995, Puget distributed electric power to 840,000 customers. WNG is an investor-owned natural gas utility headquartered in Seattle, Washington. All outstanding common shares of WNG are owned by WECo. WNG distributes natural gas in a territory covering approximately 2,600 square miles in five counties in northwestern Washington, including the greater Seattle area. As of December 1995, WNG served 475,000 customers. Approximately 91% of those were residential customers who consumed about 44% of WNG’s annual gas throughput. Puget, WNG, and WECo have entered into a merger agreement. Under the terms of the merger agreement, WECo and WNG will merge with and into Puget as the surviving company, which will be renamed Puget Sound Energy (PSE). The subsidiary companies of Puget and WECo (other than WNG) will be subsidiaries of PSE. The merger will be effected through an exchange of stock. The corporate headquarters and principal executive offices of PSE will be located in Bellevue. PSE will operate as a combined gas and electric utility. The shareholders of Puget, WNG, and WECo have approved the merger. Fifteen days of hearings were held for resolution of preliminary matters and for the testimony of witnesses. Contemporaneous with the date for filing briefs, the Joint Applicants, Commission Staff, and Public Counsel jointly filed a Stipulation for Commission consideration which sets out those parties’ agreement on contested issues in this proceeding. The Commission held a hearing for presentation of the Stipulation and for cross-examination of the proponents by non-settling parties. A panel of three witnesses testified in support of the Stipulation. All parties were given an opportunity to file briefs subsequent to the presentation, to address the Stipulation and issues raised in direct testimony. II. THE JOINT APPLICATION The Joint Application of Puget and WNG alleges that the merger will be consistent with the “public interest,” as that term is used in Washington law. The Joint Application states that the utilities seek to merge because they believe that merging will produce benefits to the public, to investors, and to the companies’ customers that cannot be realized through operation as separate utility systems. It alleges that the projected efficiencies and cost savings of the merger will result in rates for the companies’ customers which are lower over the long term than they would be absent the merger. It claims that over the long term the merger also will allow the companies to meet more effectively the challenges of the increasingly competitive environment in the utility industry. As a result of the merger, Puget and WNG expect to reduce their costs in several areas. Expenses will be reduced by combining operations and eliminating duplication in staffing and resources. The companies estimate that the surviving corporation could achieve merger-related cost savings of approximately $370 million, net of costs of achieving those savings and transaction and integration costs, over the ten-year period following the merger. The Joint Application states that the merger offers the following strategic and financial benefits: Maintenance of Stable Rates -- NewCo The Joint Application uses the name NewCo to refer to the new company. The Joint Applicants later selected the name Puget Sound Energy (PSE). will be able to meet the challenges of operating successfully in the utility industry more effectively than either Puget or WNG standing alone. The merger will create the opportunity for potential benefits for customers in the form of lower rates over the long term than could be achieved if the companies operated independently and for shareholders in the form of greater financial strength and financial flexibility. Enhanced Customer Service and Operational Efficiencies -- By coordinating and integrating certain operations of Puget’s and WNG’s utility businesses to take advantage of the companies’ overlapping service territories, NewCo will be able to provide its customers enhanced service and choice. NewCo intends to assist its customers to manage their total energy service requirements in the most efficient manner without bias toward energy type, including the possibility of enabling customers to shift easily between gas and electricity to achieve savings. The merger should offer greater convenience to customers who, in most cases, will be able to conduct all their energy business with one company contact. In addition, NewCo will be able to respond more quickly to distribution interruptions with a combined workforce. Better Utilization of Resources -- NewCo should be able to defer or avoid certain capital intensive projects, such as the construction of new service facilities and warehouses, which would no longer be necessary given the companies’ overlapping service territories. In addition, joint engineering, siting and construction of facilities will reduce costs and minimize environmental disruption. Integration of Administrative and Operating Functions -- NewCo will be able to consolidate certain corporate and administrative functions of Puget and WNG, thereby eliminating duplicative positions, reducing other non-labor corporate administrative expenses and limiting or avoiding capital expenditures for administrative functions and information systems. A joint transition task force is examining the manner in which to best organize and manage the business of NewCo. As a result of combining staff and other functions, NewCo will have fewer employees than Puget and WNG currently have in the aggregate. These work force reductions would be accomplished through severance programs (voluntary and involuntary), attrition, and strictly controlled hiring. Joint Application, pp. 8-9. The Joint Application requests a Commission determination concerning the ratemaking treatment of merger costs and savings on PSE’s customers. It proposes a five-year rate stability plan which would increase electric rates by 1% per year, and would provide stable gas rates through 2001 (other than purchased gas adjustments). It states that the Rate Plan uses the benefits of the merger to mitigate otherwise required general rate increases. III. TESTIMONY The Commission conducted a full set of hearings on the merger application prior to receipt of the proposed Stipulation. Thirteen witnesses testified for the Joint Applicants. Eight witnesses testified for Commission Staff, six witnesses for Public Counsel, and seven witnesses for the various intervenors. Eighteen public witnesses testified at the October 11 and 14, 1996, hearing sessions. In addition to the members of the public who testified at the hearings, many others wrote letters in which they expressed their views. Illustrative Exhibit 279 contains letters and materials sent by those persons. A. Joint Applicants The testimony of the Joint Applicants in support of the application contends that the proposed merger is good for customers, good for the environment, good for investors, good for employees, and good for communities. The following witnesses testified for the Joint Applicants: Richard R. Sonstelie; William P. Vititoe; James P. Torgerson; Thomas J. Flaherty; Lori J. Wile; Paul M. Wiegand; John H. Story; Colleen E. Lynch; Ronald J. Amen; James A. Heidell; Jerry Lehenbauer; William A. Abrams, and William D. Steinmeier. The Joint Applicants’ witnesses testified that customers will benefit in several ways: from more choice in their energy options; from increased availability of natural gas and increased promotion of customer awareness; from lower prices over the long term; from PSE’s use of merger-related cost savings and savings from implementing best practices to avoid rate increases that otherwise would be necessary; from better quality of service; from better coordination and integration of operations; from having a company that is less dependent on rate relief and better positioned to deal efficiently with further evolution of the energy industry; and from lower capital costs which flow from a financially stronger company. WNG witnesses testified that the residential market in its territory will continue to grow, and the company’s costs will continue to rise, requiring general rate relief sooner than 2001, absent the merger. Puget witnesses testified that Puget faces future rate pressures due to continued customer growth, power contract price increases, inflationary price increases related to transmission and distribution, and price increases in the capital budget. They testified that Puget has an immediate need for an additional $74.3 million of electric revenue requirement. They testified that estimated merger-related cost savings of $370 million over the rate stability period are not sufficient to allow PSE to meet its commitment to rate stability and earn a reasonable return on equity, but that by also implementing best practices and achieving other cost controls PSE can achieve both. They testified that adoption of their rate stability plan assures customers of receiving their share of merger benefits, while placing on management the responsibility to bring costs into line. They testified that PSE will commit up to $1 million annually to low-income programs that will offer a new energy education program to assist low-income customers in reducing their energy bills, continue to fund weatherization of low-income households, and provide financial assistance for conversions of space- and water-heating load from electric to gas. They testified that PSE will develop and implement a customer service guarantee for residential customers and will develop a customer satisfaction survey to monitor the quality of its service. The Joint Applicants’ witnesses testified that the merger will benefit the environment by: facilitating fuel switching; allowing the distribution systems for the two services to be designed and sized in an integrated manner; postponing some system improvements that would otherwise be necessary; enabling service facilities to be combined; and allowing joint resource planning to occur. They testified that the merger will benefit investors in that it will result in a combined company that is financially stronger, with lower investment risk, than either Puget or WECo would be on a stand-alone basis. They testified that the merger will benefit employees in that it will assemble a strong management team and create a new enterprise that is more likely to succeed in the long run, and will provide a more stimulating workplace with greater opportunities for retained employees. They testified that the merger will benefit communities in that both companies have strong reputations for being active and involved in their communities, and PSE will be financially more flexible and a stronger partner in meeting communities’ changing needs. B. Testimony of Other Parties The following witnesses testified for Commission Staff: Dixie L. Linnenbrink; Richard J. Lurito; Roland C. Martin; Thomas E. Schooley; James W. Miernyk; Frank J. Maglietti; Deborah L. Stephens; and Merton R. Lott. The following witnesses testified for Public Counsel: Jim Lazar; Neil H. Talbot; William B. Marcus; George Sterzinger; Barbara R. Alexander; and Michael Karp. Robert K. Schneider testified for IBEW Local 77. Tom Anderson testified for the Washington PUD Association. Carol Close Opatrny testified for Snohomish County Public Utility District No. 1. George Oakes testified for the City of Seattle. Dr. Thomas Michael Power testified for NCAC and NRDC. Donald Schoenbeck testified for NWIGU. Lincoln Wolverton testified for ICNU. Of the parties who testified, none expressed opposition to the merger. However, most witnesses expressed concerns about the merger proposal, and recommended that the Commission authorize the merger only subject to various conditions. Commission Staff witnesses disputed the Joint Applicants’ estimates of cost pressures and estimates of savings related to the implementation of best practices and controlling power supply costs and other costs. They expressed concern that Puget presently is cutting rates for its largest industrial customers while proposing to increase rates for residential and other customers, and contended that if the merger is to be in the public interest, it must provide positive benefits to all customers. Commission Staff proposed an alternative five-year Rate Plan that would freeze electric rates and lower gas rates. It recommended that the Commission require PSE to amortize certain regulatory assets over the rate stability period to enable PSE to better position itself to meet future electric competition. Commission Staff supported a service quality incentive program proposed by Public Counsel. Commission Staff witnesses recommended that the Commission require PSE to implement measures to prevent negative impacts of the merger on competition, including reporting on market concentration. Public Counsel’s witnesses also testified that the Joint Applicants have overstated cost pressures and understated the likelihood of savings through the implementation of best practices and controlling power supply costs and other costs. They contended that the Joint Applicants’ plan would impose excessive rates on consumers by shifting costs from industrial customers to residential customers through the plan’s proposed 1% annual increases in electric rates, coupled with special contracts and Puget’s market-rate tariff (Schedule 48) for the largest industrial customers. Public Counsel proposed a freeze on rates during the proposed five-year rate stability period. Public Counsel’s witnesses testified that under the Joint Applicant’s rate proposal, residential rates could go up as much as 20% by July 1, 2001, rather than at 1% per year, primarily because of the loss of Bonneville Power Administration residential exchange benefits. The residential exchange program is a federal program which allows customers of privately owned utilities in the Northwest to benefit from the federal investment, through the BPA, in public hydropower facilities. The costs of the program are paid by BPA’s customers through rates charged by BPA for the sale of electric power and transmission services. Residential and small farm customers of privately owned utilities receive the benefit in the form of a credit which reduces their monthly bills. Meanwhile, industrial rates could drop as much as 40% under Puget’s proposed Schedule 48. They testified that PSE should be required to absorb any loss of BPA residential exchange benefits that occurs during the rate stability period, because Puget has the ability to influence this credit, and placing the burden on Puget will give it an incentive to protect the credit. Public Counsel’s witnesses testified that PSE will have an incentive to cut operations and maintenance expenditures under a multi-year plan to increase revenues and profits. They proposed a Service Quality Index which would incorporate ten measurable performance areas in three broad categories of performance: customer satisfaction, service reliability and safety, and business office performance. They proposed that PSE be required to annually report performance in each performance area, and proposed a total penalty amount of $7.5 million. Public Counsel’s proposed index essentially is the same one proposed in the later Stipulation, and is discussed below in Section V.E. Public Counsel’s witnesses recommended that the Commission condition approval of the merger on implementation of a customer service quality index, funding of low income programs, and the launching of an open access pilot program for all customers. Two public utility district witnesses testified that the merger could delay or impede retail competition, because it will result in unfair competition. They testified that a dual-fuel utility has an advantage over single-fuel PUDs in attracting new customers and competing for unified trench installation services, and may try to tie gas and electric service to each other in the guise of a combined energy service. They recommended that if the Commission approves the merger, it condition its approval on PSE undertaking measures to mitigate anticompetitive impacts. One witness each testified for ICNU (representing large electricity customers) and NWIGU (representing large gas customers). ICNU does not oppose the merger so long as it does not impede competition. ICNU’s witness testified that the 1% increases proposed in the rate stability plan should not apply to the energy component of Schedule 48, because if they did, the tariff would exceed market prices, violating the structure and underlying purpose of the tariff. NWIGU’s witness expressed the organization’s concerns about electric stranded cost and service quality. He testified that it is critical to gas customers that any order entered by the Commission affirmatively state that gas customers of PSE will not pay any electric costs, including uneconomic costs, as a result of the merger, and further should say that any other cost shifts or revenue losses experienced by the electric utility will not be borne by gas customers in the future. The witness testified that a program to monitor industrial gas customers’ satisfaction with service quality, and responsiveness of PSE, would be appropriate. One witness (Dr. Power) testified for NRDC and NCAC, concerning possible adverse effects on conservation investment under the Joint Applicants’ rate stability plan. He testified that the rate stability plan is a rate cap that has perverse incentives with respect to conservation investment or “demand side management” (DSM). He testified that there is cost-effective DSM that PSE could pursue but which a competitive market will not obtain. He proposed that the Commission remove the negative incentives that discourage investment in DSM by breaking the link between sales of kilowatt-hours and profits with a revenue cap linking recovery of transmission and distribution margins to growth in the number of customers rather than growth in sales volume. He proposed that the Commission require other conservation spending. NCAC and NRDC have continued to advocate, throughout this proceeding, the measures recommended by Dr. Power. Their position is discussed further in Section V.F, below. One witness testified for the labor union intervenors. He testified that over the past five years, Puget has reduced staff levels, particularly maintenance and repair, and that system reliability has deteriorated during the period. The witness urged the Commission to require measures that address deterioration in system reliability. One witness testified for the City of Seattle concerning the need for coordination between city utilities and WNG on construction projects. C. Public Participation Eighteen public witnesses testified at the October hearings. Nine testified on their own behalf as customers of Puget, WNG, or both companies. Six of the nine support the merger, giving as reasons their past good experiences with the companies, a likelihood that the merger will result in efficiencies and savings that will be passed to customers, and rate stability. Several witnesses testified that the companies have been very public-minded and involved in their communities, have a good understanding of what businesses and residents in their territory need, and that the merger will give them the resources to be able to continue their local involvement. One supporter expressed concern about gas appliance safety, and recommended that regular inspection of WNG-leased equipment be required. Two customers opposed the merger, arguing that the merger will eliminate competition between electricity and gas, and in the long run will result in higher rates. One customer did not expressly oppose the merger, but argued that the proposed residential rate increase is out of line given the merger-related savings described, and expressed concern that competition between gas and electric will cease and that electric system reliability and the gas company’s responsiveness in emergencies already are suffering. Nine of the October public witnesses spoke on behalf of entities or constituencies. A representative of an industrial customer supported the merger, arguing that it will have important synergies that the companies can take advantage of to reduce costs, and arguing that one-stop energy shopping is convenient. An employee of the King County Housing Authority expressed concern that low income rate payers should share equally with industrial rate payers in the merger benefits, and argued that the Commission should require that some attention be paid to renewable resources, including the funding of experimentation with renewable resources. All seven witnesses in Bellingham were employees of Whatcom Opportunity Council. They expressed concern that: all customers should share any merger-related savings; expressed concern that large industrial customers are receiving rate decreases under Puget’s Schedule 48, while low income customers will receive a rate increase; and that low income rate payers will be hurt by the low level of conservation funding that the Joint Applicants propose, which is lower than such funding has been and is less than a quarter of the level recommended for low income customers by the Comprehensive Review of the Regional Energy System. More than 80% of the customer letters expressed opposition to the proposed merger. The principal concern expressed is that the merger will eliminate competition, and as a result rates for both electricity and gas will increase and service will deteriorate. Many WNG customers expressed a lack of confidence in Puget’s management, concern that Puget’s costs and rates are high, and a suspicion that Puget is seeking to merge with WNG in order to shift some of its electric costs to gas customers. There is a widespread perception among this group of customers that the only beneficiaries of the merger will be management and shareholders, and that residential rate payers will not receive any of the benefits of the merger. Other concerns expressed are that it is unfair that industrial customers will not also receive a rate increase, loss of consumer choice or opportunity to switch to a lower-cost fuel when competition between the two companies ceases, and loss of jobs. The letters in support of the merger cite opportunities for efficiency, elimination of duplication, and reduced costs that would result from the merger. The Commission appreciates the breadth of the comments delivered at the public hearings and sent in by persons who did not attend the hearings. Each of the witnesses expressed thoughtful comments that have been valuable in