DOCKET   Page 1
 


BEFORE THE WASHINGTON UTILITIES AND TRANSPORTATION COMMISSION


In the Matter of the Petition of )
Pacific Power & Light ) DOCKET NO. UE-971291
for a Waiver of Administrative )
Rules.   ) ORDER GRANTING
   ) WAIVER OF RULES
 )


  On August 19, 1997, Pacific Power & Light (PP&L) filed a petition requesting 
waiver of WAC 480-100-041(4) for one year. PP&L has restructured their billing 
and receiving system, as a result cards returned with the bill, such as the 
request form, are not compatible with the system.  PP&L will notify customers 
with a bill message rather than a bill insert request form in order for 
customers to obtain a free copy of the Rights and Responsibilities guide as 
well as a summary of the rate schedules. The bill message will invite customers 
to call a toll free telephone number.  The message will be printed in both 
Spanish and English and will appear next to the energy use chart on the bill.  
PP&L will print this bill message twice per year and will track the number of 
requests received from customers. 

FINDINGS

  1. Pacific Power & Light, a Washington corporation, is a public service 
company subject to the jurisdiction of this Commission under the provisions of 
chapter 80.28 RCW.

  2. The waiver of WAC 480-100-041(4) for one year is reasonable and consistent 
with the public interest and should therefore be approved.

O R D E R

  THE COMMISSION ORDERS:

  After the effective date of this order, Pacific Power & Light is hereby 
granted the waiver of WAC 480-100-041(4) for the period of one year.

  DATED at Olympia, Washington, and effective this
27th day of August, 1997.

  WASHINGTON UTILITIES AND TRANSPORTATION COMMISSION



      STEVE McLELLAN, Secretary