REPLY COMMENTS OF PUBLIC COUNSEL AND AARP (July 2, 1998) - 1 AARP and Public Counsel have filed extensive comments in this proceeding. In fact, at this point, the opinions of the various parties have been expressed to the Commission numerous times. Rather than restate every position taken earlier or to catalog which parties agree and disagree, these reply comments focus on specific points of dispute in which new interpretations have been offered that were not previously rebutted or in which clarification seems appropriate. These comments were prepared by Dr. Mark Cooper on behalf of Public Counsel and AARP. Questions 1-2: Goals of Universal Service - Sufficient Operating Revenue Guarantee GTE=s discussion of the impact of competition and its proposal to insulate itself from its effects deserves comment. The local service rate and the USF program together, however, absolutely must provide a reasonable opportunity for carriers to recoup the costs they will incur in providing universal service. (GTE Comments, June 8, 1998, p. 5). Unless otherwise noted, all comments cited are those filed on June 8, 1998 in this docket. Further concerning the issue of market share changes, notice that the cost models currently being used to determine Aefficient@ unit costs for universal service assume that the hypothetical entrant services the entire market, i.e., a 100 percent market share. Although the USF plan by itself should not guarantee operating revenues to carriers regardless of their market share, the plan must account for the fact that if unit costs are higher, when, for example, two companies split the market, then no firm will receive sufficient high-cost support if the model assumes economies associated with 100% market share. (Id., p. 6). As an incumbent firm loses market share to competition, its unit costs will rise. Absent significant technological change, it is not reasonable for the WUTC to expect to capture significant productivity gains as incumbent carriers lose significant market share. (Id., p. 7). GTE takes the position, in effect, that, as a result of the introduction of competition, the total social cost of telecommunications will rise. The diseconomies of scale introduced by loss of market share are said to raise its costs. GTE wants universal service to be calculated in such a manner as to compensate it for those losses. It further wants to start shifting costs out of competitive sectors before actual competition begins eroding its market share. Under this model, the more vigorous competition is, the higher the total social cost will be, unless the new entrants are so efficient that they can offset GTE=s rising costs in the aggregate. This vision of the implementation of the Telecommunications Act of 1996 (TA 96 or Act) is contrary to Congressional intent. Nowhere does the Act provide that GTE, or any other company, is to be insulated from its competitive losses, nor does the Act require GTE=s historic inefficiencies to be bought out before competition can go forward. USWC=s attempt to insert stranded legacy costs under the universal service fund in the form of a make-whole requirement is similarly misplaced. [need reference to comments] Question 3: Goals of Universal Service - Relationship Between Payments and Productivity/Efficiency MCI and AT&T reinforce the point that the estimation of forward-looking costs should be a periodic undertaking. (MCI Comments, June 8, 1998, p. 3; AT&T Comments, June 8, 1998, p. 4). These costs might go up or they might go down. Companies will be quick to ask for upward adjustments if they believe that they can show that costs have risen; however, the Commission must be alert to the possibility that costs will decline in the future. If the forward-looking costs of service decline and subsidies are not reduced, then incumbents who face little competition would actually be earning excess profits, which violates the requirement that subsidies be used to support universal service only. Of course, if the Commission follows the principle that competition should be the driver of change in universal service structure and does not institute a large-scale universal service program until after competition has made it necessary, this danger will be reduced. The more competitive the market, the less often the cost review will need to occur. Question 6: Primary Line Issues A number of parties have confused the principle that rates must be affordable 47 USC ' 254 (b)(1), 254(i) with the requirement that rates must be comparable. 47 USC ' 254 (b)(3) AT&T simply replaces the comparability requirement with the affordability requirement. [where in AT&T comments?] AT&T also tries to limit the comparability requirement to basic service. This is directly contrary to section 254(b)(3), which explicitly extends comparability to advanced telecommunications and information services (see discussion below under questions 15 and 17(c)). Question 11: Pricing of Additional Services or Features GTE and AT&T make a fundamental mistake when they assert that non-basic services are competitive. (GTE Comments, p. 14; AT&T Comments, p. 8) That simply is not the case. A service like call waiting is not basic, but it is not more competitive than basic service, which, in GTE=s service territory, is virtually not at all. This mistaken classification of non-basic services as competitive has serious ramifications for the design of the universal service program. In particular, GTE=s efforts to declare any revenues other than basic as unpredictable are based on the mistaken premise that those revenue streams are in competition. They are not. The vertical services that are the leading sources of revenue, like call waiting and caller ID are not subject to significant competition beyond the competition that exists for basic service. Because these services are strong complements of basic service, the provider who sells basic service is virtually certain to sell any of these vertical services that the customer buys. It is extremely difficult, practically and technologically, for a competitor who fails to win the customer for basic service to sell vertical services. Question 14 (b): Affordability - Business/Residential Differential GTE and USWC attempt to portray rate rebalancing in non-high cost areas a mandate of the federal Act. (GTE Comments, p. 2; USWC comments, p. 12) GTE is perhaps the most aggressive in arguing that any margin above incremental cost for any service other than basic service is a subsidy that must be eliminated by a combination of rate rebalancing and universal service support. We have already shown that the use of the terms explicit, sufficient, predictable is not a basis for rebalancing. (Comments of Public Counsel and AARP, pp. 28-34). The LECs attempt to shift margins to recover all joint and common costs from basic service is not only not required by the Act, but it violates section 254 (k), which requires basic service to bear no more than a reasonable share of joint and common costs. (Id.). The insistence by the LECs on immediate and total shifting of margins is inversely proportional to the amount of emphasis given this issue in the Act. Congress stated that Athere should be specific, predictable, and sufficient Federal and State mechanisms to preserve and advance universal service.@ (emphasis added). 47 USC ' 254 (b)(5) The use of the word Ashould@ in this provision is weaker that the phrasing used by Congress in its dictum on sharing of joint and common costs in section 254(k). In the latter provision Congress used the stronger word Ashall@, declaring that the FCC and state commissions: shall establish any necessary cost allocation rules, accounting safeguards, and guidelines to ensure that services included in the definition of universal service bear no more than a reasonable share of the joint and common costs of facilities used to provide those services. The conference report supports this distinction between the mandatory provisions on cost sharing and the permissive statutory language regarding support mechanisms, stating: To the extent possible, the conferees intend that any support mechanisms continued or created under new section 254 should be explicit, rather than implicit as many support mechanisms are today. Joint Explanatory Statement of the Committee of Conference, p. 131 (emphasis added). Thus, the principle that support should be explicit is qualified by acknowledgment that there are limitations on the degree to which such an approach can or should be implemented. The Aexplicit support@ principle is only one of a number of policy goals enunciated in section 254 and must be read in a manner which does not defeat or undermine those other goals. Question 15: Business/Residential PricingDifferences; Question 17 (c): Affordability/Comparability GTE=s effort to define the Areasonably comparable@ standard as the equivalent of a prohibition on undue discrimination makes no sense. (GTE Comments, p. 18). Current law, including state law, already prohibits unduly discriminatory rates, see e.g., RCW 80.36.170, 80.36.180. Congress did not have to include a section in the Act to foster that public policy. Moreover, if a ban on discrimination were all that Congress wanted to accomplish in this provision, it would surely have used the term discrimination as it did in sections 251 and 271. See, e.g., 47 USC '' 251(b)(1), 251(c)(2)(D), 251(c)(4)(A), 271(c)(2)(B)(ii). Congress clearly meant to accomplish something other than the prevention of undue discrimination when it included the Areasonably comparable@ provision in section 254(b)(3). USWC gives the concept of reasonably comparable rates a similarly tortured interpretation. Instead of comparing the rates people pay, USWC wants to compare the price/cost margins on services. By this definition, even if customers pay $150 in rural areas while others pay $15 in urban areas, the rates apparently would be deemed reasonably comparable. AT&T=s approach to the issue of Areasonably comparable@ is a bit more honest, if no less misguided. (AT&T Comments, p. 10). Responding to the Commission=s question 17a, Question 17a: If all lines are not supported and second lines are priced at cost, will the rates for high-cost and non-high cost areas be A reasonably comparable@ as required by the Telecommunications Act of 1996? AT&T states: As long as the rate for the primary residential line is affordable for persons residing in high cost areas, the mandates of the Act will have been met. This simple ignores the congressional requirement by stating unequivocally that affordability is all that matters. That is not the case. Congress established the requirement that rates be reasonably comparable as a principle independent of the requirement that rates be affordable. Section 254 (b)(3) of the Act cannot be ignored. The independent viability of these two principles is underscored by the fact that affordability applies only to services supported by universal service, whereas comparability applies to both supported services and advanced services. Efforts by parties to restrict the principle of comparability to POTS service alone are thus clearly contradictory to the Act. Question 26: ETCs-Identification of Support Areas GTE has an interesting approach to matching UNE and USF calculation. It appears to advocate disaggregation of both UNEs and USF to a sub-wire center level. GTE advocates the Commission calculate the cost of providing the supported services and determine the amount of support a carrier will receive at the wire center level initially and at a sub-wire center level once retail and unbundled network element (UNE) rates can be deaveraged to the same sub-wire center level. (GTE Comments, p. 26). The logic of matching UNE and USF areas appears to appeal to GTE only at a level below the wire center. We believe that the principle of matching areas should apply throughout the process. GTE now makes UNEs available only at a statewide basis, and that should be the level of disaggregation for universal service support. Questions 27-30: Funding A number of commenters struggle mightily to interpret the language in TA 96 as requiring an end-user surcharge, appearing as a line item on consumers= bills, in spite of the fact that providers of telecommunications services are explicitly identified in the Act as the source of contributions for support mechanisms. 47 USC ' 254(b)(4)(A[a]ll providers of telecommunications services should make an equitable and nondiscriminatory contribution [.]@), 254(d) (Every telecommunications carrierYshall contribute[.]), 254(f)(AEvery [intrastate] telecommunications carrierYshall contributeYto the preservation and advancement of universal service in that State.@) TRACER argues that universal service costs will be passed on to consumers anyway, so the Commission should just put it on the bottom of the bill (TRACER Comments, p. 22). Given the clear statutory language, a better interpretation of the Act would say that telecommunications carriers should not pass their contribution to universal service through to consumers. Nowhere in section 254 does Congress require that customers be assessed surcharges to support universal service mechanisms. One suspects that such a requirement would have had little chance of passage. The absence of any such provision, taken together with the clear imposition of the contribution requirement upon carriers, using the mandatory Ashall,@ makes Congressional intent clear on this issue. While carriers may indirectly pass through the cost of their universal service contributions to customers, they may choose not to pass through all costs, particularly where they are subject to competitive pressure. Proponents of the end-user surcharge do not address the fact that the surcharge mechanism has the effect of insulating universal service costs from competition. Moreover, a flat-rate surcharge is regressive in nature, imposing greater burdens on those with lower incomes who use smaller amounts of telephone service. TRACER=s argument on why per-line surcharges are better than percentage surcharges is equally incorrect. TRACER argues that percentage surcharges burden people who are charged higher prices already. In fact, differences in telephone bills are much more likely to be affected by how many services people buy and how much they use than differences in the prices they are charged. The example that TRACER chooses of basic residential rates is not the best comparison because consumers in rural areas where basic service rates are low frequently face high intraLATA toll charges. Claims that failing to put a line item on the bill keeps consumers uninformed are also misguided. We firmly support giving consumers all information on which they can base a rational economic choice in their marketplace decisions. That is the point of putting information on the bill. A per-line charge placed on the bottom of the bill is not useful economic information. Since the charge cannot be avoided it cannot possibly help consumers make a rational decision. They have to pay it no matter who they take service from. It appears that for at least some surcharge proponents, the effort to put the universal service line item on the bill may be motivated more by politics rather than good public policy. Consumers dislike surcharges for virtually any reason and particularly when perceived as a subsidy for others. By reducing universal service to a surcharge or surtax on the phone bill, the nation=s decades-long commitment to the goal of universal service, largely achieved, is made to appear a welfare program for the other guy. This mischaracterization of what universal service is about can only undermine the fundamental goal. Why single out universal service for this adverse treatment? Companies could easily identify other social programs that are paid for in the bill B like unemployment insurance. Specific costs, like executive salaries, or company profits or markups should perhaps also be broken out and put at the on the bottom of the bill. Why not put the average hourly wage rate paid by the company on the bottom of the bill so that consumers would patronize companies whose labor policies they like? These examples illustrate the flaw in the surcharge approach. Including the universal service item on the bill has nothing to do with economic decisionmaking, is not required by the statute, and merely allows certain providers (and customers if the surcharge is a flat rate) to avoid paying their fair share of universal service costs. Question 32: Fund Administration Any universal service fund advisory board should have public interest representation. Question 35: Required Statutory Changes To the extent that the universal service fund administrator needs powers that the Commission already has, it should be set up as an office within the Commission. This would avoid the need to pass new legislation on this issue. F:cases/ut/ut980311(r)/july2 pc comments