BEFORE THE WASHINGTON UTILITIES AND TRANSPORTATION COMMISSION UT-980311(r) In the Matter of Developing Rules ) COMMENTS OF SPRINT CORPORATION And Regulations for Administering ) ON BEHALF OF UNITED TELEPHONE Universal Service Support in the ) COMPANY OF THE NORTHWEST AND State of Washington ) SPRINT COMMUNICATION COMPANY, L.P. Pursuant to the Notice of Opportunity to File Rulemaking Comments issued in this docket on May 4, 1998, Sprint Corporation (Sprint), on behalf of United Telephone Company of the Northwest and Sprint Communications Company, L.P., respectfully submits responses to the questions contained in the Commission’s Notice. To put the responses in context, it may be helpful to first understand Sprint’s proposal for universal service. Sprint proposes that the level of universal service support should be based on the difference between the economic, forward-looking cost of providing universal services as determined by BCPM 3.1 and an affordable benchmark. Ideally, a federal plan would be designed for this purpose with state augmentation. States should be free to respond to the unique needs of their inhabitants and tailor their own plans if needed within the bounds of explicit and competitively neutral recovery. For instance, if Washington did not deem the federal benchmark (whatever it may be) appropriate for its area, then it would be free to fund the difference between the federal support and the additional amount the State felt appropriate to keep rates affordable. If the Commission decides that a safety net benchmark is needed, then Sprint recommends that the appropriate affordability level be based on the current statewide average urban rate including SLC and taxes. To the extent that urban rates do not currently cover underlying costs, Sprint would expect prices to move above costs over time, which would in turn affect the affordability benchmark. The fund should be large enough to replace at least the implicit support generated by access charges, if not the implicit support generated by toll, vertical features, price averaging, and different pricing for business customers than for residential. Under Sprint’s proposal, all high-cost residential lines and single-line businesses would be supported. Funding should be portable to any designated ETC within a defined service area. High-cost support amounts should be carefully targeted, below the exchange level--preferably at the CBG level--to reflect underlying cost characteristics. Targeting and service area designations should be coordinated with policy decisions concerning wholesale and retail pricing and designation of service areas. Implementation of the plan should be revenue-neutral at its inception. That is, any LEC experiencing an increase in explicit high-cost funding must make dollar-for-dollar reductions in implicit subsidies, such as those inherent in access charges. The assessment base should be based on intrastate retail revenues. Contributions to the universal service fund should be recovered from end user customers through an explicit surcharge on all retail services. GOAL OF UNIVERSAL SERVICE Question 1: What should be the goal of a Washington universal service support system and fund (USF)? In your answer, please include a separate paragraph which specifically details the ramifications your answer would have for various consumer groups, including residential and small and large business consumers. The goal of universal service support should be to ensure that all consumers have access to advanced, quality telecommunications services at affordable rates. Sprint believes that its proposal would benefit residential and single-line businesses by assuring affordable rates for basic services. Support would be predictable, sufficient, and sustainable, which would encourage facility-based competition so consumers have more choices. the subsidy assessment and distribution mechanism would be competitively neutral so that no providers are disadvantaged. Question 2: Should the USF program guarantee sufficient operation revenue to companies serving high-cost locations no matter how much market share is lost to competitors? The USF program should not be used to guarantee operating revenue to companies serving high-cost locations. Rather, the USF program should be established to allow ETCs to recover the economic costs of providing essential services to customers who reside in high-cost locations. Simply put, the USF should support high-cost customers, not high-cost companies. Question 3: What relationship, if any, should payments from a universal service fund bear to changes in efficiency and productivity of the recipient? No relationship should exist between changes in the efficiency and productivity of a company and the support they receive from the fund. Under Sprint’s plan, the economic costs generated by BCPM 3.1 are developed based on forward looking, least cost technology (i.e., the costs that an efficient competitor would incur). ETCs will only receive support for economic costs, based on the most efficient network available, that exceeds the affordability benchmark. Therefore, the efficiency and/or productivity of a company will not affect the amount of USF contribution that they receive. SUPPORTED SERVICES Question 4: Should USF provide support for each customer’s primary line only? Or should USF provide support for all lines or some number of lines greater than one but less than all lines? Sprint has grappled with this question over the past few years in an attempt to balance sound public policy with a plan that is administratively workable. At one point, Sprint advocated that USF should be restricted to high-cost primary residential lines. However, after careful consideration, Sprint has concluded that USF should provide support for all high-cost residential lines, and for high-cost single business lines. Providing support for all high-cost residential lines would eliminate many of the administrative difficulties inherent in trying to distinguish between primary and secondary lines, as well as the difficulty of monitoring and enforcement. The effect of limiting support to high-cost primary residential lines is that additional lines will become more expensive in rural, high-cost areas, and may no longer be affordable. This could perpetuate, rather than erode, existing disparities between rural and urban customers in terms of ability to access telecommunications and information services. Question 5: If you propose that USF support less than all lines, should the support vary by class of customer (e.g. small and large business)? Sprint proposes that all high-cost residential lines and single line business lines should be supported. Multi-line business lines would not be supported by USF. Businesses in rural, high cost areas are often small businesses with a single telephone line. These customers are particularly dependent upon telephone service for their livelihood and should not be disadvantaged by having to pay substantially higher prices than their urban counterparts. Arguably, the single-line business customer may be able to afford more than the average residential customer. For this reason, Sprint recommends separate affordability benchmarks. Question 6a: If you propose support for one primary line, particularly for only one residential primary line, how do you propose this be administered? Sprint proposes that all high-cost residential lines be supported. Question 6b: Could a family of three (two parents and a minor child) order three primary lines? Order two, one for each adult? Sprint proposes that all high-cost residential lines be supported. Question 6c: How many primary lines could be ordered for a residence occupied by a group of college students? By persons who share an apartment? Sprint proposes that all high-cost residential lines be supported. Question 6d: Could a residential customer order a primary residential line and a primary business line? Yes. A customer could order both a residential line and a business line to serve a single location under two separate accounts. Both lines could receive support under Sprint’s proposal if the economic cost of each exceeds the affordable benchmark. The affordable benchmark would vary between residential and business line. Question 7a: If you propose support for only one business primary line, how do you propose this be administered? Business billing account detail would identify whether the account is for a single or multi-line business. Multi-business accounts would not be supported. Single-line businesses would receive support to the extent the economic cost of providing service exceeds the affordability benchmark for single-line business. ETCs would report to the Administrator the number of single businesses being served in high-cost areas, but would not report multi-line businesses since they would not be eligible for support. Question 7b: Could a partnership order a primary line for each partner? Each partner could order a separate business line under separate accounts. If the cost exceeded the affordable benchmark, each line could receive support. Question 7c: Would, for example, a real estate broker who had individual agents order their own line be receiving service through many primary lines? In this example, if the lines rolled over to any other line would any or all of the lines be primary lines? Each agent could establish a separate business line. Sprint is unclear on the meaning of “rolled over.” A single business line does not include lines connected to key or PBX systems, or to Centrex. Question 8a: If a business or residential customer orders one line from each of three companies, would each be a primary line? Sprint proposes that all high-cost residential lines should receive support regardless of whether one company provides all lines or whether multiple companies provide the residential lines. In the case of a business that orders multiple lines from multiple providers, each high-cost line would receive support if each provider were to bill the customer for only one business line on the account. Question 8b: If no, which of the three would be the primary line? Not applicable. Question 8c: Who would make the determination? Who would verify it? Not applicable. Question 9: Please estimate the cost, in detail, of administering a program, which support less than all lines. Sprint does not have information available to estimate the cost of administrating USF within the State of Washington. Question 10: Should unsubscribed lines be supported? Yes. Sprint interprets the term “unsubscribed line” to mean that the line is not presubscribed to an interexchange carrier. By not presubscribing to an interexchange carrier, a subscriber is restricted from using a 1+ 10 digit dialing pattern for toll calls; however the subscriber continues to have access to long distance services (one of the universal services). Therefore, a customer’s decision to be “unsubscribed” should have no effect on the cost of providing universal services or the need for affordable rates in high-cost rural areas. Question 11: Universal service is intended to assure affordable access to the network to use a group of enumerated services (see ESSB 6622, Sec. 1(7)(b)(i) through (ix)). Many customers desire additional features or services, for example, call waiting, voice mail, and call blocking. Should features or services in addition to those which constitute basic service, when provided to customers in high-cost locations, be priced the same, or higher or lower than they are priced in non-high-cost locations? A local provider should have the pricing flexibility to make this determination. The reason is there are many factors that must be considered in establishing prices for vertical features and other discretionary services. These factors include costs, consumers’ willingness and ability to pay, substitute services, product lifecycle, overall marketing strategy, and the complexity of selling and billing. A competitive market will tend to limit the prices that local providers can charge. Additionally, a local provider will want to ensure that prices cover at least the fixed and variable costs of providing discretionary services. Depending on the extent of cost variance and competitive conditions, a local provider may be able to use price-averaging across its markets for vertical services; however, an incumbent provider should not be required to average prices as a public policy means of promoting service availability in rural high-cost areas. Such mandates would likely backfire by encouraging competition in low-cost areas where margins are high, and deterring competition in high-cost areas. After losing it’s low-cost customers, the incumbent may no longer be able to provide vertical features profitably, or would be required to recalculate the average for the remaining rural subscribers at a rate that is unaffordable. As a side note, the fact that vertical and discretionary service prices are likely to be relatively variable over time is one reason why a revenue benchmark comprised of all state and local revenues is less desirable than an affordability benchmark for calculating universal service support. Question 12: When an incumbent local exchange carrier (ILEC) provides unbundled network elements (UNEs) to another carrier designated as an ETC, how should USF support be allocated between the companies? An ETC providing the defined basic services over its own facilities or through the purchase of UNEs from an ILEC is entitled to the entire USF subsidy associated with serving the customer. The ILEC providing the UNEs will be fairly compensated providing that the UNEs are priced to recover TELRIC and a reasonable share of joint and common costs. Question 13: Should the universal service fund be used to pay for infrastructure necessary to provide service to potential customers who do not reside within established company service areas? (Please see material related to Obligation To Serve in Docket No. UT-970325.) The universal service fund, along with end user line extension charges, should be used to pay for infrastructure (annual cost, not up-front capital) necessary to provide actual customers the defined basic services outside established company serving areas. Sizing the fund to provide for universal service to potential customers who may never request service would unnecessarily inflate the size of the fund. Line extension tariffs, which apply in certain instances to defray the cost of providing service to an unserved area within an exchange boundary, should also apply to customers requesting service outside exchange boundaries. Requiring customers, who reside outside established company service areas, to be held to the Commission approved line extension tariff will ensure non-discriminatory pricing to all end users and will help reduce the size of the universal service fund. AFFORDABILITY AND COMPARABILITY Question 14a: What rate(s) for basic telecommunications service are affordable in Washington? Sprint recommends that the initial affordability level be set at the national affordability level unless there are unique reasons why Washingtonians are less able to afford universal services than the average American. In this case, Sprint recommends basing the Washington benchmark on the statewide average urban rate including SLC and taxes. Presumably, the urban rates are affordable given the high penetration level and the limited use of the Lifeline program. To the extent that urban rates do not currently cover underlying costs, Sprint would expect to see prices increase over time in keeping with the goal of the Telecommunications Act of 1996 to reduce implicit subsidies in order to foster competition. This would in turn increase the affordability benchmark (presumably this Commission would not permit local rate increases beyond what they deem affordable without explicit support from the Lifeline program or other sources). It is quite possible that Washington local rates could be set higher and still be considered affordable, which would minimize the size of the state fund. Question 14b: Is there a different affordable rate for a business and a residence? Yes, as indicated in response to question 14a. Question 14c: For a small business versus a large business? Although larger businesses (with single lines) may need less support, the administrative cost and lack of readily available information to distinguish between differently sized companies would likely outweigh any benefit. Sprint does not recommend that universal service support extend to multi-line businesses. Question 15: Should business and residential lines be priced differently? If so, on what basis? Sprint believes prices should recover costs up to the point that affordability is jeopardized. Costs for business lines are not likely to be greater than for residential lines. However, Sprint suggests the use of current state urban rates for residential and business lines to determine affordability levels for residential and business customers. Since business rates are higher than residential rates, and thus the affordability level would be higher for business than residential lines, the two would continue to be priced differently. As competitive market forces begin to move business and residential rates closer together, the Commission may want to establish a different basis for the affordability benchmark for businesses. Question 16a: If all lines are supported, should second lines be priced at the same level as primary lines? The prices for services should recover underlying costs, or be increased to the maximum affordable level with USF support covering the difference between price and cost. Each residential line at a location should be priced at the same level regardless if the line is the only line serving the customer or is an additional line at that location. Question 16b: Should there be an even greater charge for each additional line above two? See response to 16a. Question 16c: Would this present administrative problems and expenses? Sprint believes that administrative problems would arise if additional lines were priced higher than the first line at a residence. Determination of support amounts for a provider will be complicated with additional tracking and reporting mechanisms. Pricing differences will invite abuse (i.e., gaming the system), and will necessitate dispute resolution processes and enforcement measures. As a result, local providers and the administrator of the Washington fund will incur additional administrative costs that will ultimately be borne by the customers of telecommunications services in Washington. Question 17a: If all lines are not supported and second lines are priced at cost, will the rates for high-cost and non-high-cost areas be “reasonably comparable” as required by the Telecommunications Act of 1996? No. Question 17b: Will the access to telecommunications and information services be reasonably comparable? No. If prices for additional lines are set to cover underlying costs without universal service support, Sprint believes that customers in high-cost areas will be disadvantaged vis-à-vis customers in low-cost areas. Many customers in high-cost areas will not be able to afford the second lines that would meet their telecommunications and information service needs. Question 17c: Expressed in dollars or as a multiple (e.g. twice, four times), what rate above your answer for an affordable rate (question 14) would no longer be “comparable”? The idea behind using average state urban rates as an affordability benchmark is that rural rates would be reasonably comparable to urban rates. Sprint does not have price elasticity data specific to second lines in order to determine the price point at which customers would forgo second lines. However, intuitively it seems like any price differential above a few dollars a month would motivate customers to “game the system.” USF BENCHMARK Question 18: What cost of providing basic telecommunications service in Washington should be deemed to be “high cost” (what is the benchmark figure)? How should it be determined? Ideally, the national affordability rate (yet to be established) could be used for Washington. However, if the State determines that Washingtonians are less able to afford universal services than the average American, then Sprint proposes that the state urban rate including SLC and taxes be used as the affordability benchmark for the state of Washington. An affordability benchmark should be based upon what residential customers are able to pay for basic service. Presumably, the state urban rates are affordable given the high percentage of consumers who subscribe to universal services, and the limited use of the State’s telephone assistance program for low income consumers. It is quite likely that local rates could be increased to come closer to covering underlying costs (as implicit subsidies are eliminated), and still remain affordable. In that case, the affordability benchmark would correspondingly increase. USF support should be available in instances where the economic costs of the CBG, as calculated in BCPM 3.1, exceed the affordability benchmark. Question 19a: Should the benchmark be company specific? No. The affordability benchmark should be based on the national affordability benchmark, or a state-specific benchmark if Washingtonians are less able to afford universal service than the average American. Though consumer income levels may vary by geographic market, consumer income is not correlated to the companies that provide service. Moreover, with the advent of competition the current situation in which an incumbent provides virtually all universal services within a geographic market will no longer hold. Question 19b: If so, what common factors should be used to derive the benchmark number for each company? (If you are answering for a carrier and your answer to part one of this question is yes, please state in dollars the benchmark you recommend for your company and how you determined it.) Sprint supports one statewide affordability benchmark. Question 19c: Should the benchmark be higher or lower for some technologies based on the traditional differences in customer revenue associated with different technologies? No. USF should be based on the difference between cost, using least-cost technology, and an affordable rate benchmark. Some customers may be willing to pay more for advanced services above and beyond universal services, or may be willing to pay more for cellular technology, but the affordability of (i.e., the ability to pay for) universal services should not vary with technology. If a revenue per line benchmark is used in place of an affordable rate benchmark, and the revenue includes all state and local services, then the amount of support for universal services will vary depending upon the deployment, penetration, and the prices charged for services that use advanced technologies, such as ISDN, Frame Relay, and ADSL--even though these revenues have no relationship to the cost of providing universal services. The effect could be that rural rates would not be affordable nor comparable with urban rates. Question 19d: How should it be calculated for each technology? Again, Sprint does not believe that the affordability benchmark should vary with the technology used to provide universal services. ELIGIBLE TELECOMMUNICATIONS CARRIERS Question 20: What process should be used to designate eligible telecommunications carriers (ETCs)? Should it be by petition? By some other process? Carriers requesting ETC status for a designated area should file a petition with the Commission. Public notice should be given regarding the requesting company’s intentions. Any interested party should be allowed to file comments with the Commission. After reviewing the comments of all parties and determining whether the carrier has met all of the defined criteria, the Commission would then accept or deny the petition. Question 21: What criteria should apply to the designation of eligible telecommunications carriers? Sprint believes that the Commission should adopt the designation criteria outlined in section 254(e) and 214(e) of the Act, and as adopted by the Federal Communications Commission in its May 8, 1997 order (CC Docket No. 96-45, FCC 97-157). Additional state-specific criteria could potentially add administrative costs to the process as telecommunications providers will have to develop different administrative procedures based on individual state’s criteria. The criteria could be modified in the future if the Commission determined that the proposed criteria did not meet the needs of the state of Washington. Question 22: At what geographic level (exchange, wire center, census block group or other) should ETCs be designated? Under the Act, rural providers are to be designated at the study area level unless and until the state and the FCC, after taking into account the recommendations of the Federal-State Joint Board establish a different definition. Section 214(e)(5). Sprint advocates that cost and distribution of funds should be determined at a CBG level to ensure proper targeting of support. Sprint would be amenable to designation of serving areas for its Washington rural operations below the study area (e.g., to contiguous portions of the study area) as long as costing and distributions were calculated on a consistent or narrower basis. Question 23: Should a bidding process be utilized to select ETCs? If yes, describe in detail how such a process would work. No bidding process should be utilized to select ETCs. Any carrier meeting the Commission’s ETC criteria should be granted ETC status. Any bidding process whereby only a defined number of carriers could receive ETC status would deter competition by creating competitive advantages for select companies, and would be at odds with the intent of the Act. Question 24: What facilities, if any, should an ETC be required to self-provide? In order to receive universal service support, an ETC must provide universal services over its own facilities or through the purchase of UNEs from another carrier. An ETC should not receive support if universal services are provided via the resale of another carrier’s service. When a carrier is providing service via resale, the underlying carrier providing the facilities would be eligible for support. Question 25: Should the Commission adopt ETC basic service advertising guidelines that differ from the federal guidelines? The Commission should adopt the federal advertising guidelines as set forth in Section 214(e)(1)(B) of the Act. Question 26: For what service areas can the provision of support payments be reasonably administered? Support levels should be administered at the CBG level. Any statewide or wire center calculation would be inappropriate to determine the size of the universal service fund. Costs clearly vary by geography within a state as indicated by both the Hatfield and BCPM models. Sprint advocates administration of the fund at a CBG level. In virtually every high cost wire center, while there are high cost customers in remote areas, there are a significant number of low cost customers in close proximity to the central office. If an explicit subsidy is based upon wire center average costs, there will be an incentive for new entrants to focus their marketing efforts to lower cost customers in the wire center. This will allow the new entrants to reap a potential windfall of support, which in not the intent of the Act. Even if new competitors are required to offer service in an entire wire center, they still possess the ability to aggressively target low cost customers. To achieve results consistent with the intent of the Act, Sprint believes that support levels should be administered at the CBG level, or at least below the wire center level. FUNDING Question 27: How should the USF be funded? What is an “equitable” basis for all telecommunications providers and services to contribute to the USF? Sprint believes that all telecommunications carriers offering intrastate services within the state of Washington should contribute to the universal service through an equal percentage surcharge on all intrastate retail revenue. Section 254(f) of the Act states that “Every telecommunications carrier that provides intrastate telecommunications services shall contribute, on an equitable and nondiscriminatory basis, in a manner determined by the State to the preservation and advancement of universal service in the State.” Question 28: What telecommunications carriers must contribute to the USF? Sprint agrees with the Commission’s recommendation to the legislature that Washington should require contributions from the same telecommunications carriers as the FCC, including private service providers that sell or lease capacity. Question 29: How often should USF contributions be collected? USF contributions should be collected on a monthly basis. Question 30: How should a carrier that also makes payments to the fund recover USF contributions? The details should be determined by the fund administrator. If payments and receipts are made at the same time, then netting the two amounts might reduce administrative costs. ADMINISTRATION OF THE UNIVERSAL SERVICE FUND Question 31: Who should administer the USF and how should the administrator be selected? A neutral third party, selected by the Commission, should administer the universal service fund. The administrator should be independent of the entities that either draw from the fund or contribute to the fund. The criteria for selection of an administrator should include the administrator’s ability to operate cost-effectively, as well as industry experience and competence. Question 32: What role should the industry have in selecting and administering the USF? The industry should have an opportunity to provide input on the candidates for fund administration in order to express any concerns regarding competitive neutrality, conflict of interests, etc. Question 33: What are the responsibilities of the Administrator? The administrator would be responsible for assessing telecommunications carriers, and for distributing funds to the various qualified recipients. Additionally, the administrator would be responsible for preparing and filing the results of any audits of the fund performed by an independent third party. The administrator might also make recommendations to the Commission on the ongoing operation and modifications to the fund. Question 34: How should the Administrator handle proprietary and other data received from telecommunications providers? The data necessary to administer the USF should be handled in a proprietary manner. Total industry aggregated dat