Agenda Date: March 10, 2000 Item Number: Docket: UT-991535 - Area Code 206/253/425 Relief Plan Company Name: Telecommunications General Staff: Rebecca Beaton, Program Manager/Consultant Glenn Blackmon, Assistant Director David Dittemore, Telecommunications Engineer David Griffith, Telecommunications Engineer Recommendation: Direct the North American Numbering Plan Administrator, NeuStar, to reconvene the telecommunications industry group to give further consideration to area code overlay options that include the 360 and/or 509 area codes with area codes 253, 206, and 425. Background On February 15, 2000, the North American Numbering Plan Administrator (NANPA), NeuStar, in its role as the neutral third party NPA Relief Planner for Washington, filed with the Commission the final plan to relieve the anticipated shortage of telephone numbers in the central Puget Sound area (area codes 206, 253, and 425). The 1999 Central Office Code Utilization Survey (COCUS) projections for code use indicate the 206 NPA will exhaust during the second quarter of 2002, the 425 NPA will exhaust during the fourth quarter of 2003, and the 253 NPA will exhaust in the second quarter of 2006. The industry developed this relief plan after discussing relief options at a single meeting, on January 5, 2000. WUTC staff attend relief planning meetings and participate in discussion of alternatives and issues. WUTC staff do not vote on the relief alternatives, NANPA presented nine relief alternatives, including five options that were suggested by Commission Staff. The industry reached consensus to recommend to the Commission the use of a single overlay of a new area code over the 206, 425, and 253 areas. Under the recommended relief plan, a single new area code would be used in all areas where 206, 425, and 253 currently apply. Prefixes from the new area code would be assigned across the three areas as the "native" prefixes are used up. The remaining 206, 425, and 253 prefixes would be used only within the geographic boundaries already defined for each of the three area codes. Docket UT-991535 March 10, 2000 Page 2 All existing customers would retain their existing 206, 425, and 253 area codes, and they would not be required to change their telephone numbers. Consistent with the current FCC regulations, the industry reached consensus to recommend the implementation of a ten-digit local dialing plan within and between the existing area codes and the overlay area code. The industry recommends that the customer notification period begin on June 16, 2001, and mandatory ten-digit dialing begin on March 16, 2002. Activation of the first central office code in the new area code will occur approximately sixty days after the beginning of mandatory dialing. The WUTC has jurisdiction over the implementation of the relief plan. FCC rules state: State commissions may resolve matters involving the introduction of new area codes within their states. Such matters may include, but are not limited to: Directing whether area code relief will take the form of a geographic split, an overlay, or a boundary realignment; establishing new area code boundaries; establishing necessary dates for the implementation of area code relief plans; and directing public education and notification efforts regarding area code changes. [47 C.F.R. 52.19(a)] Discussion Staff concurs with the industry decision to reject any geographic split of the existing 206, 425, and 253 area codes. A split would have required that about half the customers change area codes, and given current industry planning guidelines, even those customers who had to change numbers would have faced the possibility of another number change within a few years. Given that the larger surrounding 360 area is using an overlay, a split of any of the central Puget Sound areas was not a reasonable alternative. However, Staff does not believe that larger overlay options were given sufficient consideration. The industry group decided not to consider overlay options that would apply a single new area code to all of western Washington (360 plus 206, 253, and 425) or to all of Washington state (including 509). This decision was based, at least in part, on the fact that prefix holders in the 360 and 509 areas had not been notified that these area codes might be involved in a relief plan. Staff believes that many of the reasons that led the industry to recommend a single overlay for 206, 425, and 253 would apply equally well to the use of a single overlay for all of western Washington and perhaps even a single overlay for the entire state. Western Washington is already scheduled to get a new area code, 564, next year as an overlay in the 360 area. Using that same area code to serve the central Puget Sound area may simplify customer education efforts, reduce the risk of wasteful use of scarce area codes, and promote consistent dialing among all consumers in western Washington. The 360 area was split from what is now 206/253/425 area in 1995, but there is little to distinguish the two areas from each other or to suggest that the distinction created in 1995 should persist now that overlays are being used instead of area code splits. After the 206/253/425 plan was developed, the number administrator announced the need to begin relief planning for the 509 area. The administrator will convene a meeting on April 6 to develop a relief plan. The notice issued by the number administrator stated that this would be the only meeting for developing a 509 relief plan. Staff believes this is an unreasonable expectation, particularly considering that eastern Washington has not shared in the western Washington experience of receiving four new area codes since 1995. It is far from certain that an overlay plan will be the preferred option for 509. Moreover, even if an overlay is recommended, the arguments in favor of using a single overlay area code weaken as it is extended to include eastern Washington. However, Staff believes the all-Washington option should be given more analysis and consideration than has been possible so far. Staff believes that the industry should, in addition to considering whether to include more areas in a single overlay plan, consider how best to coordinate the customer education efforts and the timing of each area code relief plan. It may not be feasible to implement the overlay code(s) for all of western Washington at the same time, but a well-coordinated implementation and education effort could reduce the burden on consumers and businesses. As part of this coordination effort, Staff recommends that the industry consider implementing optional 10-digit dialing for all areas of western Washington as soon as possible. It has been the custom to start optional 10-digit dialing about six months before mandatory 10-digit dialing is scheduled to begin. However, this means that a business may not be able to reprogram its dialers in the 425 area at the same time that it reprograms dialers in the 360 area. Some companies have already started optional 10-digit dialing in all areas of western Washington. Conclusion Staff recommends that the Commission direct the industry to consider the broader overlay options discussed above and to coordinate education and implementation efforts among the various area code relief plans. 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