BEFORE THE WASHINGTON UTILITIES AND TRANSPORTATION COMMISSION In the Matter of the Petition of ) ) GTE Card Services, Inc., d/b/a ) Docket No. UT-970650 GTE Long Distance ) ) TCG SEATTLE'S INITIAL ) COMMENTS to Amend Classification as a ) Competitive Telecommunications ) Company ) ) TCG Seattle ("TCG") provides the following initial comments on the Petition of GTE Card Services to Amend Its Classification as a Competitive Telecommunications Company to extend to provision of local exchange services ("Petition"). Until the Commission has established reporting requirements and performance standards for GTE Northwest, TCG opposes the Petition to the extent that GTE Card Services obtains facilities or services directly from GTE Northwest to provide its local exchange services. TCG takes no position on whether GTE Card Services' petition should be granted to the extent that it obtains facilities or services from carriers other than GTE Northwest. COMMENTS A. GTE Card Services Possesses Market Power Through Its Affiliation With GTE Northwest, and Existing Safeguards Are Insufficient to Prevent GTE Card Services from Abusing That Market Power. A company is entitled to classification as a competitive telecommunications company if it demonstrates to the satisfaction of the Commission "that the services it offers are subject to effective competition." RCW 80.36.320(1). "In determining whether a company is competitive, factors the commission shall consider include, but are not limited to . . . indicators of market power which may include . . . the affiliation of providers of services." RCW 80.36.320(1)(d) (emphasis added). GTE Card Services has access to significant market power through its affiliation with GTE Northwest, the second largest incumbent local exchange company ("ILEC") in Washington. GTE Northwest has both the ability and incentive to provide superior interconnection, access to unbundled elements, and resold retail services (collectively "Interconnection") to GTE Card Services because both companies are ultimately owned and controlled by the same corporate parent. As long as such conditions exist, GTE Card Services should not be classified as a competitive local exchange telecommunications company. GTE Card Services contends that granting its Petition will further the procompetitive goals this Commission has long sought to foster. TCG and other CLECs have taken a similar position but with a critical difference: TCG and other CLECs do not seek to use Interconnection with an ILEC affiliate to provide service to their customers. Without any means of monitoring that Interconnection, GTE Card Services could use the market power of its affiliate GTE Northwest to undermine development of true local exchange competition. All companies that compete with GTE Northwest must rely on Interconnection, and other new entrant can effectively compete if one of them receives superior Interconnection. Competition from any carriers that are not affiliated with an ILEC, therefore, would be severely threatened if GTE Card Services is subject to only minimal regulatory oversight while the Commission and CLECs have no means of assuring that GTE Card Services receives the same quality Interconnection as other new entrants. GTE Card Services acknowledges its affiliation with GTE Northwest but contends that existing legal safeguards -- including the Telecommunications Act of 1996 ("Act") and FCC affiliate separation requirements -- will ensure that GTE Northwest will not unduly favor GTE Card Services at the expense of other local exchange providers. These legal obligations, however, do not eliminate the potential for preferential treatment in the implementation of the applicable federal and state requirements. Without the means of ensuring compliance with the Act, the FCC orders, and state law, the safeguards cited by GTE Card Services are insufficient to ensure that local exchange services offered by GTE Card Services are subject to "effective competition." The Act requires that ILECs -- including GTE Northwest -- provide access to, and interconnection with, their networks to competing local exchange carriers ("CLECs") that is "at least equal in quality to that provided by the [ILEC] to itself or to any subsidiary, affiliate, or any other party to which the carrier provides interconnection . . . ." 47 U.S.C. § 251(c)(2)(C) (emphasis added); see id. § 251(c)(3) & (6). Congress thus expressly determined that the treatment affiliates receive from an ILEC is an issue of regulatory concern -- as has the Washington legislature. See RCW 80.16. These regulatory concerns are well-founded. The Commission and CLECs have no way to determine whether GTE Northwest is complying with its Interconnection parity obligations. Neither the Commission nor the CLECs has access to data concerning ordering, provisioning, maintenance, and other measurements of GTE Northwest's provision of Interconnection to competing providers. GTE Northwest has refused to agree to measure or provide such data, and the Commission has been unwilling to require that any performance standards or reporting requirements be included in arbitrated interconnection agreements. The Commission also has yet to propose, much less establish, such standards and requirements as part of a Commission rulemaking. The bare requirement that GTE Northwest provide Interconnection parity, therefore, is a hollow mandate if no means exist to determine whether GTE Northwest is complying with that requirement. Classifying GTE Card Services as a competitive local exchange provider would compound the adverse impact of this information deficit. The Commission and new entrants not only would be unable to determine whether GTE Northwest is providing adequate Interconnection to unaffiliated competitors, but could not assess whether GTE Card Services is obtaining Interconnection that is superior to the Interconnection GTE Northwest provides to other carriers. The FCC has recognized that the Act, standing alone, does not ensure the development of effective competition and has declared that it will review any application by a Bell Operating Company ("BOC") for entry into interLATA long distance markets "to see if there are appropriate mechanisms, such as reporting requirements or performance standards, to measure compliance, or to detect noncompliance, by the BOCs with their obligations." In re Application of Ameritech Michigan, CC Docket No. 97-137, FCC 97-298 Memorandum Opinion and Order ¶ 22 (Aug. 19, 1997). Such an inquiry is no less important to ensure that GTE Card Services is not able to leverage GTE Northwest's market power in Washington local exchange markets. GTE Card Services relies on the FCC's affiliate separation rules as a check on potential anticompetitive behavior, but those requirements fail to address, much less ensure, that GTE Card Services does not receive Interconnection from GTE Northwest that is superior to the Interconnection provided to other local carriers. Indeed, these FCC requirements virtually invite abuse by authorizing ostensibly competing affiliates to use the same personnel, offices, and services: "The affiliate may be staffed by personnel of its affiliated exchange companies, housed in existing offices of its affiliated exchange companies, and use its affiliated exchange companies' marketing and other services . . . ." 47 C.F.R. § 64.1903(b). GTE Card Services thus apparently asks the Commission to simply assume that a person employed by GTE Northwest will treat GTE Card Services the same as other CLECs when he or she is also employed by GTE Card Services. The Commission should decline to make such an assumption and should require that GTE Northwest or GTE Card Services produce sufficient evidence, on an ongoing basis, to prove that GTE Card Services is not receiving better quality Interconnection than other local carriers. GTE Card Services also inaccurately contends that TCG's position conflicts with the FCC's decision in CC Docket No. 96-149, refusing to prohibit the entry of BOC affiliates into in-region local exchange markets. TCG does not propose that GTE Card Services be prohibited from offering local exchange services. Rather, TCG urges the Commission to condition amendment of GTE Card Services' competitive classification on the existence of measuring and reporting obligations that will enable the Commission and CLECs to ensure that GTE Card Services and GTE Northwest comply with the Act and FCC requirements. The Eighth Circuit recently affirmed the Commission's authority to regulate intrastate services, stating that state commissions "retain the primary authority to enforce the substantive terms of the agreements made pursuant to sections 251 and 252." Iowa Utils. Bd. v. FCC, 120 F.3d 753, 804 (8th Cir. 1997). Conditioning GTE Card Services' Petition for reduced regulation on measurable compliance with existing legal requirements is well within the Commission's federal and state authorized jurisdiction and responsibility. TCG's recommendation thus is fully consistent with the Act, the FCC's orders, Washington law, and the best interests of this state's telecommunications consumers. B. The Commission Should Deny GTE Card Services' Petition or, at a Minimum, Establish Measurement and Reporting Requirements Sufficient to Minimize GTE Card Services' Market Power. RCW 80.36.320 requires that the Commission determine in this proceeding whether GTE Card Services has demonstrated that the local service it would provide using Interconnection obtained from GTE Northwest would be subject to effective competition. GTE Card Services has not, and cannot, make that showing in the absence of performance measures and reporting requirements sufficient to prove that GTE Card Services will not receive preferential Interconnection from GTE Northwest. The Commission, therefore, should deny the Petition. At a minimum, the Commission should condition any grant of competitive classification for GTE Card Services on monthly measurement and reporting standards that will minimize GTE Card Services' ability to leverage GTE Northwest's market power to its competitive advantage. GTE Card Services mischaracterizes TCG's position by claiming that, because GTE Northwest and CLECs other than TCG are not parties, the relief TCG seeks is not available in this docket. TCG is not asking the Commission to establish service quality standards for GTE Northwest as a result of this proceeding. To the contrary, TCG agrees that such standards should be the subject of a generic proceeding to which U S WEST Communications, Inc., and other CLECs are full participants. The Commission has opened a docket to address these issues, but the Commission has yet to propose any rules or otherwise to initiate resolution of these issues. Such a proceeding, once engaged, is likely to be contentious and time-consuming, and in the meantime, no one other than the ILECs themselves will know whether they are in full compliance with the Act. The Commission cannot remedy those circumstances in this proceeding, but the Commission can limit the negative impact by refusing to allow GTE Card Services to take advantage of those circumstances through its affiliation with GTE Northwest. GTE Card Services would have the Commission believe that it is simply an innocent bystander in this dispute and that its ability to provide local exchange services should not be held hostage pending establishment of appropriate service quality standards. GTE Card Services, however, is ultimately owned and controlled by the same company that owns and controls GTE Northwest. GTE Card Services cannot credibly maintain that its parent's attempt to use it as a vehicle for providing competitive local exchange service bears no relationship to its parent's use of GTE Northwest to maintain a de facto monopoly position in Washington local exchanges. GTE Card Services would be the ultimate beneficiary of any favorable treatment accorded by GTE Northwest. GTE Card Services would be the entity provided an improper competitive advantage over other CLECs seeking to compete with GTE Northwest. GTE Card Services, therefore, should be denied the opportunity to receive that benefit and precluded from exercising that improper advantage as long as the conditions created by its parent continue to exist. Nor should the Commission accept GTE Card Services' invitation to ignore or delay addressing the issues TCG has raised. The Commission should take appropriate preventive action now -- in this proceeding -- not at some future date. The anticompetitive effects of premature competitive classification would be immediate and irreparable. Other new entrants would have no way to determine whether or how GTE Card Services is able to offer superior service (e.g., shorter service provisioning intervals, reduced call blocking, better maintenance, fewer service disruptions), and reduced Commission oversight of GTE Card Services' operations would leave only ineffective avenues of redress should a CLEC suspect such practices. The CLEC could file a complaint but would be unlikely to obtain sufficient evidence to support such an action if neither GTE Northwest nor GTE Card Services maintains the necessary service quality records. Even if the CLEC were able to prevail on such a complaint, the prospective relief the Commission could provide would not remedy the CLEC's competitive losses. The Commission's ability to reclassify GTE Card Services would suffer from the same lack of sufficient information and absence of an effective remedy. The following examples illustrate the type of inquiry necessary to determine whether GTE Card Services is benefitting from GTE Northwest's market power as an incumbent local exchange carrier: -- Interconnection. Does GTE Card Services have the same access to tandem and end office connections (including switch ports and physical collocation) under the same intervals and provisioning delays (if any) GTE Northwest provides to other CLECs? Are GTE Card Services' calls routed the same as other CLEC traffic so that all carriers experience the same level of call blocking? Does GTE Northwest coordinate provisioning of interim local number portability with GTE Card Services the same as with other CLECs so that all carriers' customers are subject to the same level of service disruption (if any)? -- Use of Unbundled Network Elements. Are GTE Card Services' orders for UNEs processed and provisioned under the same intervals as orders placed by other CLECs? Is provisioning of switching or unbundled loops, for example, coordinated with GTE Card Services the same as with other CLECs so that all carriers' customers are subject to the same level of service disruption (if any) at service cut-over? -- Resale. Are GTE Card Services' orders for GTE Northwest services for resale processed no faster than other CLECs? Does GTE Card Services have the same access -- including intervals and error rates -- to GTE Northwest's OSS? Does GTE Card Services have the same coordination for service cut-over that GTE Northwest provides to other CLECs? The Commission should deny GTE Card Services' Petition or condition approval on either GTE Northwest or GTE Card Services providing this information to the Commission on a periodic basis and making the information available to other new entrants that obtain Interconnection from GTE Northwest. GTE Card Services contends that it should not be required to file such reports because it has no control over GTE Northwest's service quality. Even if that statement were true, it fails to address the issue. Such reporting is necessary to determine whether GTE Northwest is complying with the Act or extending its market power by providing preferential treatment to a minimally regulated affiliate. TCG agrees that GTE Northwest ultimately should measure and provide service quality reports, but conditioning GTE Card Services' competitive classification on the filing of appropriate reports is a remedy that is available in the context of this proceeding and would at least provide sufficient information to enable the Commission and interested parties to determine if GTE Northwest is treating its affiliate the same as it treats other new entrants. If the Commission decides not to deny the Petition, the Commission should impose appropriate conditions on GTE Card Services' ability to provide local service, including waiving fewer regulatory requirements for GTE Card Services than it has waived for other local exchange providers that have been classified as competitive. RCW 80.36.320(2). One such requirement the Commission should refuse to waive if it authorizes GTE Card Services to provide local exchange services is RCW Chapter 80.16 Affiliated Interests. Those statutory provisions require that the Commission not only approve contracts and service provisioning arrangements between affiliated interests but "have continuing supervisory control over the terms and conditions of such contracts and arrangements . . . so far as necessary to protect and promote the public interest." RCW 80.16.050. The Commission at a minimum should use this provision to require that GTE Northwest and GTE Card Services file periodic reports with the Commission on the implementation of any agreement between the two companies until such time as appropriate performance standards and reporting requirements are in place. CONCLUSION The Commission should condition competitive classification of GTE Card Services using Interconnection provided directly to GTE Card Services by GTE Northwest on the implementation of reporting requirements and performance measurements by GTE Northwest. Until the mechanisms exist that will allow enforcement of the safeguards necessary to ensure compliance with the Act's parity requirements, GTE Card Services can wield the market power of GTE Northwest and thus is not subject to effective competition as required by the statute. At the very least, the Commission should impose appropriate restrictions on GTE Card Services, including refusing to waive Chapter 80.16 Affiliated Interests, and should make clear that it will require reporting requirements and performance measurements as part of any approval of a contract or other arrangement between GTE Card Services and GTE Northwest for the provision of telecommunications facilities or services. RESPECTFULLY SUBMITTED this _____ day of November, 1997. DAVIS WRIGHT TREMAINE LLP Attorneys for TCG Seattle By Gregory J. Kopta WSBA No. 20519 Michael Morris Deborah Waldbaum Karen Notsund Teleport Communications Group, Inc. 201 North Civic Drive Walnut Creek, CA 94596