BEFORE THE WASHINGTON UTILITIES AND TRANSPORTATION COMMISSION WASHINGTON UTILITIES AND TRANSPORTATION COMMISSION, Complainant, v. USLD COMMUNICATIONS, INC. Respondent. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ) ) ) ) ) ) ) ) ) ) ) DOCKET NO. UT-000067 COMMISSION ORDER ACCEPTING SETTLEMENT SUMMARY PROCEEDINGS: The Washington Utilities and Transportation Commission, proceeding on its own motion, filed a Complaint on April 12, 2000. The Commission alleged in its Complaint that USLD Communications, Inc.’s service and billing practices violated WAC 480-120-141 and RCW 80.36.130. PARTIES: Jonathan Thompson, Assistant Attorney General, Olympia, Washington, represents Commission Staff (Staff). Gina Spade, Hogan & Hartson, L.L.P., Washington, DC, represents USLD Communications, Inc. (USLD). SETTLEMENT AGREEMENT: On April 12, 2000, Staff and USLD (the Parties) filed an Agreement to Penalties and Consumer Remedies to resolve all issues raised in the Complaint. COMMISSION: The Commission accepts the Parties settlement as filed. MEMORANDUM On April 12, 2000, the Commission issued a Complaint alleging violations of WAC 480-120-141(2)(b) and RCW 80.36.130. The Parties have reached agreement on the resolution of the issues raised by the Complaint and have voluntarily entered into the attached Agreement to Penalties and Consumer Remedies. The Agreement reflects the Parties’ proposal to the Commission for resolution of all outstanding issues and constitutes a settlement agreement within the meaning of WAC 480-09-466. In summary, the Agreement provides for the following actions to be taken by USLD to resolve the outstanding Complaint: • USLD represents that it has made refunds to customers for all instances in which it charged customers in excess of the applicable rates set out in its filed price list. Staff will verify that these refunds were calculated as the difference between the applicable rates and surcharges, as then filed with the Commission, and the amount the customer was actually billed. • USLD agrees to full compliance with the Commission’s verbal disclosure rules and placarding and branding rules as set forth in WAC 480-120-141. • USLD agrees to assure that all billing for its services will be made in the name of USLD Communications, Inc. • USLD has filed a revised price list and agrees to keep that price list in place until the Staff determines that USLD is in full compliance with the Commission’s verbal rate disclosure rules. • USLD agrees to pay a penalty of $1,000,000 for statute and rule violations and to pay the Commission’s costs in investigating this matter. • USLD agrees to fund a customer education program for payphone users in the state of Washington. Staff will design the program, with review and comment by USLD. The Commission finds that the Settlement Agreement fairly and equitably resolves all of the issues raised by the Complaint and is therefore in the public interest. FINDINGS OF FACT 1. The Washington Utilities and Transportation Commission is an agency of the State of Washington, vested by statute with authority to regulate rates, practices, accounts, and other matters pertinent to the operation of public service companies, including telecommunications companies. 2. USLD Communications, Inc. engages in the business of providing operator services within Washington state as a registered telecommunications company. 3. On April 12, 2000, the Commission entered a Complaint in which it alleged that USLD Communications, Inc. had violated state law, including a Commission rule. 4. On April 12, 2000, Staff and USLD Communications, Inc. filed an Agreement to Penalties and Consumer Remedies to resolve all violations to date, which are known to Staff, of the laws cited in the Commission’s Complaint. CONCLUSIONS OF LAW 1. The Washington Utilities and Transportation Commission has jurisdiction over the subject matter and the parties. Chapters 80.04 and 80.36 RCW. 2. The Agreement to Penalties and Consumer Remedies, which is attached to this Order as Appendix “A” and adopted by reference in the body of this order, is consistent with the public interest. 3. The settlement fully and fairly resolves the issues pending in Docket No. UT-000067 and is in the public interest. The terms of the Agreement to Penalties and Consumer Remedies should be approved as set out therein. 4. The Commission retains jurisdiction to effectuate the provisions of this Order. ORDER THE COMMISSION ORDERS That the terms of the Agreement to Penalties and Consumer Remedies, as signed by counsel for the Parties, are hereby approved and adopted by the Commission. DATED at Olympia, Washington, and effective this day of April 2000. WASHINGTON UTILITIES AND TRANSPORTATION COMMISSION MARILYN SHOWALTER, Chairwoman RICHARD HEMSTAD, Commissioner WILLIAM R. GILLIS, Commissioner NOTICE TO ALL PARTIES: This is a final order of the Commission. In addition to judicial review, administrative relief may be available through a petition for reconsideration filed within 10 days of this order’s service date pursuant to RCW 34.05.470 and WAC 480-09-810, and or petition for rehearing pursuant to RCW 80.04.200 or RCW 81.04.200 and WAC 480-09-820(1).